Business Details
48 Years
experience
Your Trusted Source for Premium Canadian Hot Tubs
Beachcomber Hot Tubs, founded in 1978 by the Scott family in Surrey, British Columbia, has established itself as a leader in premium hot tub manufacturing. Our commitment to quality, innovation, and customer satisfaction has driven us to create energy-efficient, durable products that enhance family connections and personal well-being. With a focus on hydrotherapy benefits, we design hot tubs that combine advanced technology like Hybrid4 insulation and ClearTech BLU sterilization to ensure optimal performance and health benefits. Our family-owned ethos prioritizes treating customers as part of our extended family, offering lifetime support and a 100-day in-home trial.We pride ourselves on Canadian craftsmanship, global distribution across 40+ countries, and a dedication to sustainability through energy-saving designs. Our team of experts ensures every product meets rigorous quality standards, while our dealership network provides personalized service worldwide. We continuously innovate to deliver unmatched comfort, ergonomic design, and customizable features tailored to diverse lifestyles. Community engagement and charitable initiatives further reflect our commitment to making the world healthier and happier.
Services
Hot Tub Sales
Water Care Products
Hot Tub Covers
Genuine Parts
Extended Guarantees
Financing Options
Delivery Services
Installation Support
Customer Care
Product Guides
Details
- Year established: 1978
Highlights and features
- We offer a 100-day in-home trial for complete satisfaction.
- Our Hybrid4 technology saves up to 33% in energy costs.
- Family-owned since 1978, prioritizing quality and customer care.
- We provide lifetime after-sales support and guarantees.
- Our hot tubs feature patented FLEXJET hydrotherapy systems.
Services
Hot Tub Sales
We offer a wide range of premium hot tubs designed for relaxation, family bonding, and hydrotherapy benefits. Our products feature energy-efficient technology, customizable jet systems, and durable construction. Customers can choose from various models, including portable and custom-built options, with financing and delivery services available.
Water Care Products
Our water care products ensure optimal hygiene and longevity for hot tubs. These include sterilization systems like ClearTech BLU, chemical treatments, and filtration solutions. We provide comprehensive guides and support to maintain clean, safe water, enhancing the overall user experience and equipment durability.
Extended Guarantees
We provide extended guarantees covering parts, labor, and performance for added peace of mind. These plans ensure long-term reliability and customer satisfaction, reflecting our confidence in product quality and commitment to supporting our customers beyond the initial purchase.
Financing Options
Flexible financing solutions allow customers to purchase hot tubs with low bi-weekly payments. Our partnerships enable affordable access to premium products, making it easier for families to invest in wellness and relaxation without upfront financial strain.
Customer Care
Our dedicated customer care team offers technical support, maintenance advice, and warranty assistance. Available through phone, email, and in-person consultations, we ensure a seamless ownership experience, emphasizing transparency, responsiveness, and personalized service.
People
Keith Scott
Founder and CEO
Keith Scott founded Beachcomber Hot Tubs in 1978 with a vision to create high-quality hot tubs that foster family connections and wellness. Under his leadership, the company became a global leader in hydrotherapy innovation.
Blake Scott
Son of Founder
Blake Scott represents the second generation of the Scott family, contributing to Beachcomber's growth and commitment to family values. He plays a key role in maintaining the company's legacy of quality and customer-centric service.
Frankie Scott
Grandson of Founder
Frankie Scott embodies Beachcomber's multi-generational dedication to excellence. As part of the third generation, he helps ensure the company continues to innovate while upholding its founding principles of health, happiness, and family.
Questions
What is the Beachcomber 100-day in-home trial?
The 100-day trial allows customers to experience a hot tub at home, returning it for a full refund if unsatisfied.
Do you offer financing options for hot tub purchases?
Yes, financing starts at $35.48 bi-weekly, making premium hot tubs accessible with flexible payment plans.
What energy-saving features do Beachcomber hot tubs have?
Our Hybrid4 technology and Eco4WALL insulation reduce energy use by up to 33% compared to industry standards.
Are Beachcomber hot tubs suitable for Canadian winters?
Yes, our hot tubs are designed with advanced insulation and durability to withstand extreme Canadian weather conditions.
What kind of warranty do you provide?
We offer comprehensive warranties covering parts, labor, and performance, with optional extended guarantee plans available.
How do I maintain proper water care in my hot tub?
We provide ClearTech BLU sterilization systems, chemical treatments, and maintenance guides to ensure clean, safe water.
Reviews (4)
Peter Houghton
Oct 26, 2021
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Got my Beachcomber Hottub in May 2021. Yes we waited a long time to get the spa because of supply chain related issues. However, Pierre Sauve kept us informed and updated. We absolutely LOVE our Beachcomber 590. Outstanding customer service when the team came to install the tub. Pierre came over to our house to explain and demo how to take care of the hottub. Followed his advice, always have crystal clear water. Anytime I had a question I had response in a timely fashion. 6 months in with our hottub ... well worth the wait! Top quality tubs, great customer service.
Gemma De Martino
Apr 15, 2021
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Awful experience, after a year we haven't got the tub yet. Just got my deposit back. They kept changing days for delivering, lots lies and excuses in order to keep us interested. We ended up to cancel the order since they still had not idea when the tub was going to be delivered and we lost trust in them anyway.
Joey Rinaldi
Jul 25, 2018
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Pierre Sauve was an excellent resource for me when shopping for my hot tub. I felt very at ease dealing with him and I am completely satisfied with the white glove service I received from him. He went above and beyond what was required to make sure I was getting all the right items I needed and still stay within my budget. Extremely transparent, willing to go the extra mile, friendly, with a lot of experience. I could not be happier with my experience at beachcomber hot tubs and with Pierre specifically. Easy 5-Star.
Louis Prions
Jul 07, 2018
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The Sales rep Eric was awesome. He offered not only great sales advice and helped me in my purchase of my hot tub. Thank you Eric
