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Business Details
34 Years
experience
Interdisciplinary Therapy Services in Thunder Bay, ON
Established in 1992, Partners In Rehab has dedicated itself to providing professional therapy services across Northwestern Ontario, with a primary focus on Thunder Bay and District. Our interdisciplinary team specializes in occupational therapy, physiotherapy, speech language pathology, and therapeutic recreation, delivering client-centered care tailored to individual needs. Accredited by Accreditation Canada since 2003, we uphold national standards of excellence in safety and service quality. Our mission emphasizes safe, effective therapy, placing clients at the center of our team to maximize independence and quality of life.

With expertise in navigating healthcare systems and insurance programs, we ensure access to funding for essential services and assistive devices. Our commitment to innovation, collaboration, and cultural sensitivity has earned ongoing contracts with government agencies and private insurers, reflecting our reputation as a trusted leader in community therapy services.
Services
Occupational Therapy Physiotherapy Speech Language Pathology Therapeutic Recreation Rehabilitation Support Vocational Rehabilitation Case Management Life Care Planning Motor Vehicle Accident Rehab Concussion Management
Details
  • Year established: 1992
Highlights and features
  • We have over 30 years of experience in interdisciplinary therapy services.
  • Our team includes certified professionals in occupational therapy and physiotherapy.
  • We offer client-centered care with a focus on cultural sensitivity and accessibility.
  • Our services are accredited by Accreditation Canada for excellence and safety.
  • We specialize in navigating healthcare systems and insurance programs for client access.
Associations and certifications
  • Accreditation Canada
Services
Occupational Therapy
Occupational Therapy at Partners In Rehab focuses on enabling individuals to participate in meaningful daily activities. Our therapists address obstacles to independence through assessments, ergonomic evaluations, and assistive device recommendations. Services include home safety assessments, job site evaluations, and pediatric care, all designed to improve quality of life and functional recovery.
Physiotherapy
Our Physiotherapy services restore physical function through personalized treatments, including gait analysis, balance clinics, and work hardening programs. Qualified physiotherapists and assistants provide home care and clinic-based interventions, addressing musculoskeletal issues, postural imbalances, and mobility challenges to enhance clients' physical performance and independence.
Speech Language Pathology
Speech Language Pathology services address communication and swallowing disorders across all ages. Our experts offer pediatric therapy, cognitive communication assessments, and medico-legal evaluations, tailoring interventions to promote speech development and language skills in clinical, home, or school settings.
Therapeutic Recreation
Therapeutic Recreation services aim to improve clients' health and independence through purposeful leisure activities. Our team designs interventions to reduce activity limitations caused by illness or disability, fostering skills and behaviors that enhance leisure functioning and overall well-being.
Rehabilitation Support
Rehabilitation Support Workers assist clients in achieving therapy goals under professional supervision. Services include work/leisure support, medical appointment attendance, and implementation of compensatory strategies. Staff are matched to clients based on expertise and compatibility to maximize independence and rehabilitation outcomes.
People
Karen Pontello
Managing Partner
Dr. Karen Pontello leads Partners In Rehab with over 25 years of experience in interdisciplinary therapy. Her expertise in clinical management and client advocacy ensures high-quality, accessible care tailored to individual needs.
Questions
What services does Partners In Rehab offer?
We provide occupational therapy, physiotherapy, speech language pathology, therapeutic recreation, vocational rehabilitation, and case management services tailored to individual rehabilitation needs.
How can I schedule an appointment?
Contact us at (807) 683-9500 to schedule an in-person assessment for physiotherapy, occupational therapy, or speech language services.
Do you serve areas outside Thunder Bay?
Yes, we primarily serve Thunder Bay and District but provide community-based therapy across Northwestern Ontario.
Are your services covered by insurance?
Our services are covered by auto insurance, long-term disability, WSIB, and private insurers. We assist clients in accessing funding through these programs.
What safety measures are in place during the pandemic?
We follow strict protective measures, cleaning protocols, and equipment standards to ensure client safety during in-person appointments.
What accreditations do you hold?
We are accredited by Accreditation Canada with EXEMPLARY STANDING, reflecting our commitment to national standards of excellence and safety.
Reviews (2)
Diane Jordan-Tracz
Aug 15, 2019 Report
I have the highest regard for the staff of this rehab office I spent 6 months with severe upper thigh pain and in 6 appointments they had assessed, recommended exercises and eliminated all my sleepless pain agonizing nights. Could not be more pleases..totally professional with concern, kind words and the ultimate answer to my great recovery.
Rychele Savard
Aug 22, 2018 Report
I’ve been working with partners for almost 3 years and I can honestly say they have been my saving grace. Dealing with post concussion syndrome, insurance Companies, etc. I had no idea what I needed or where to even begin. They have taken me in and have went above and beyond for me. I could not be more grateful for the team of people that work there.