Business Details
Your Trusted Fireplace & BBQ Experts in Peterborough
At Fires Alive, we combine decades of expertise with personalized service to help homeowners create inviting spaces through premium fireplaces, BBQs, and daylighting solutions. Our family legacy spans over 40 years, beginning with our role as the first global dealer for Napoleon products. With 100 years of combined experience, we prioritize hands-on guidance, ensuring every customer finds the perfect heating or outdoor living solution tailored to their needs and budget. Our commitment extends beyond sales to include expert installation, maintenance, and after-sales support, guaranteeing long-term satisfaction.We serve Peterborough, Lindsay, and surrounding areas, offering in-stock products and free in-home consultations to simplify the buying process. Customer testimonials highlight our reliability, transparent pricing, and professional team, including owner Logan, who personally ensures seamless service from selection to installation. Whether you're upgrading your home's ambiance or preparing for outdoor gatherings, we deliver quality products and service that prioritize your comfort and style.
Services
Fireplace Sales
BBQ Sales
Daylighting Installation
Fireplace Installation
Maintenance & Repairs
Highlights and features
- We offer 40 years of combined expertise in fireplace and BBQ solutions.
- Our team provides free in-home consultations for personalized recommendations.
- We stock premium products ready for immediate delivery and installation.
- Our owner-led service ensures hands-on attention to every project.
- We guarantee transparent pricing with no hidden fees.
What people say
Excellent advice
Professional and courteous
Fantastic installation
Transparent pricing
Seamless service
Services
Fireplace Sales
We offer a comprehensive selection of wood, gas, propane, pellet, and electric fireplaces to suit any home. Our experts provide personalized guidance to help you choose the perfect heating solution. With brands like Napoleon and Valor, we ensure quality products that combine functionality with aesthetic appeal.
BBQ Sales
Our premium BBQs and smokers include top brands like Traeger and Napoleon for superior outdoor cooking experiences. We stock in-demand models ready for immediate delivery and offer assembly services for hassle-free setup. Expert advice ensures you select the right grill for your entertaining needs.
Daylighting Installation
We install Solatube daylighting systems to bring natural light into homes efficiently and affordably. This low-impact alternative to traditional skylights enhances interior spaces while reducing energy costs. Our team ensures precise installation for optimal light distribution.
Fireplace Installation
Our professionals handle complete fireplace installations, including venting, gas lines, and compliance with local regulations. We ensure safe, code-compliant setups with attention to detail for both aesthetics and performance. Service includes thorough customer education on operation and maintenance.
Maintenance & Repairs
We provide maintenance and repair services for existing fireplaces, BBQs, and daylighting systems to ensure long-term reliability. Our technicians diagnose issues promptly and use genuine parts for repairs. Regular maintenance plans help prevent costly breakdowns and extend equipment lifespan.
People
Logan Malcolm
Owner
Logan leads Fires Alive with hands-on expertise, guiding customers through product selection and installation. With decades of family experience in heating solutions, he ensures every project meets exacting standards for quality and customer satisfaction.
Michelle
Customer Service
Michelle manages customer communications, ensuring prompt responses and smooth coordination for consultations and installations. Her attention to detail contributes to the company's reputation for exceptional service.
Questions
What services does Fires Alive offer?
We specialize in fireplace and BBQ sales, daylighting system installation, and expert maintenance services for residential properties.
Do you provide installation for purchased products?
Yes, we offer professional installation services for all fireplaces, BBQs, and daylighting systems we sell.
Are there financing options available?
Currently, we do not offer financing options but provide transparent pricing with no hidden fees.
What areas do you serve?
We serve Peterborough, Lindsay, Lakefield, and surrounding areas in Ontario.
Can I schedule a free consultation?
Yes, we offer free in-home consultations to help you select the right heating or outdoor living solution.
Reviews (5)
Pat Keene
Dec 30, 2021
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We had a great experience at Fires Alive. Logan helped us choose the best fireplace for our sunroom addition. His technicians are highly skilled and his office staff is friendly and efficient. It all went very smoothly and we are enjoying our beautiful Jotul stove.
Brian Vanrooy
Sep 24, 2021
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We live over 3 hours away from our newly acquired cottage which meant we needed someone to complete our job without having to be present. When asking for a Wet report for our wood stove Fires Alive came recommended. Like so many cottages ours didn't pass. Logan gave us excellent advice and timely service to have our new wood stove installed. When the final bill came in the cost even was reduced because they used less material than quoted! I would absolutely call them again for any related needs and would also recommend them to anyone. We couldn't be happier with the service.
Isaac Malcolm
Feb 28, 2021
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Great crew over there ats fires alive. Ordered a fireplace and came quickly. They were also very helpful to load in my van. Thanks again,
Fires Alive
Fires Alive
James Hackwood
Nov 22, 2018
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We have had a terrific experience with Logan and his team at Fires Alive. With their understanding of our needs and their expert knowledge they recommended a Blaze King Sirocco for our place in North Kawartha. The professional installation went without a hitch and the performance of the wood stove is exactly as promised; particularly the clean burning and long run time. Thanks to Fires Alive!
Gabrielle Swartzman
Sep 20, 2018
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On May 5th 2017, Logan Malcolm came out to my home to do a site visit and see if it was possible to have a solo tube installed in my kitchen. We discussed the routing of the tube and placement of the dome I clearly stated that we were opposed to having it routed through the new addition on the back part of our house as the dome would be in the valley of the roof, as previously told to us by my contractor. This valley is where the new addition meets the existing part of the house. Malcolm stated that it was not a problem, that the best place to install the tube would be to remove the existing light