Business Details
31 Years
experience
Emergency
services
Trusted Disaster Restoration Services in Penticton
Since 1995, ServiceMaster of Penticton has been a trusted provider of comprehensive disaster restoration and cleaning services for residential and commercial properties. Our team of highly trained technicians delivers 24/7 emergency response to address water damage, fire and smoke damage, mold remediation, and trauma-site cleanup across Penticton, Summerland, and Okanagan Falls. Utilizing advanced technology and industry-certified methods, we prioritize rapid intervention to minimize property damage and health risks while maintaining transparent communication with clients and insurance partners.With decades of localized experience, we combine technical expertise with compassionate service to restore properties to pre-loss conditions. Our commitment to quality is demonstrated through specialized training in corrosion control, biohazard decontamination, and structural reconstruction, ensuring compliance with safety standards while preserving client belongings. As an independently operated franchise under ServiceMaster Canada, we maintain rigorous professional standards while offering personalized solutions tailored to each client's unique needs.
Services
Water Damage
Fire Damage
Mould Removal
Reconstruction
Trauma Cleanup
Carpet Cleaning
Upholstery Cleaning
Board Up Services
Vehicle Impact Repair
Hard Floor Cleaning
Details
- Year established: 1995
Highlights and features
- We offer 24/7 emergency response for disaster restoration needs
- Our technicians use advanced technology for water and fire damage mitigation
- Specialized training in mold remediation and biohazard decontamination
- Proven track record restoring thousands of properties since 1995
- Direct coordination with insurance providers for seamless claims processing
Services
Water Damage
Our water damage restoration service addresses basement floods, appliance failures, and sewer backups using advanced extraction and drying equipment. We mitigate structural damage and prevent mold growth through rapid response within 24/7 emergency availability. Technicians employ moisture detection tools and industrial dehumidifiers to restore properties to pre-loss conditions while coordinating with insurance providers for seamless claims processing.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs following fire incidents. Our certified technicians neutralize corrosive residues, clean synthetic materials, and restore damaged surfaces using specialized cleaning agents and thermal fogging equipment. We provide content pack-out services and coordinate with insurance adjusters while maintaining strict safety protocols during the restoration process.
Mould Removal
Professional mold remediation services address contamination from water damage or humidity issues. Our team follows strict containment procedures to prevent spore spread, using HEPA filtration and antimicrobial treatments to eliminate mold colonies. We conduct moisture testing to identify hidden growth and implement preventive measures while adhering to Health Canada guidelines for safe remediation practices.
Reconstruction
Full-scale reconstruction services restore properties after disasters through structural repairs and interior rebuilding. Our certified contractors manage complete renovation projects from drywall replacement to flooring installation, working with insurance companies to ensure code-compliant repairs. We coordinate timelines efficiently to minimize business interruptions while maintaining quality craftsmanship throughout the restoration process.
Trauma Cleanup
Trauma site cleanup involves professional decontamination of biohazardous materials following accidents or unattended deaths. Our technicians use OSHA-compliant protocols to safely remove biological waste, employing EPA-registered disinfectants and specialized equipment for odor elimination. We provide compassionate service while ensuring thorough sanitization of affected areas in residential and commercial properties.
Questions
How quickly can you respond to emergency situations?
Our team responds to emergencies within 2 hours of contact and provides 24/7 availability for urgent disaster restoration needs across the Okanagan region.
What items can be salvaged after fire damage?
We assess salvageability based on damage extent, using specialized cleaning techniques for electronics, documents, and valuables while following insurance guidelines for replacement decisions.
How do you handle mold remediation safely?
Our process includes containment barriers, HEPA filtration, and antimicrobial treatments to eliminate mold while preventing cross-contamination during the remediation process.
Do you work directly with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and ensure transparent documentation throughout the restoration project.
What areas do you service?
We serve Penticton, Summerland, Okanagan Falls, and surrounding areas with both emergency response and scheduled cleaning services.
Can water damage cause long-term issues?
Untreated water damage can lead to structural weakening and mold growth within 48 hours, making prompt professional intervention crucial for preventing permanent damage.
Reviews (6)
Jeannette LeBlanc
Oct 23, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Excellent quality service from a top notch group. Cleaned the carpeting for my move-out and made the apartment look like new. Thanks for helping me get my security deposit back!
Service:Flooring
Excellent quality service from a top notch group. Cleaned the carpeting for my move-out and made the apartment look like new. Thanks for helping me get my security deposit back!
Service:Flooring
Jonathan Kingston
May 12, 2021
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Jason Ragget and his colleague came today and did a amazing job. Our tenant left the room in a absolute disaster from pet stains to god knows what else . Service master came in and took control and made our house feel clean again. They went above and beyond to get any contaminated areas, and left us with the knowledge of tricks and tips to keep us living healthier. Thank you Jason and service master for a job well done
Catherine Lywak
Mar 30, 2021
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Positive:Punctuality,Quality,Value
So impressed with the service and quality of work. From the first phone contact to the end result, everything was fabulous! Service master removed an old stain that others couldn't. Highly recommend a person use Service master.
Services:Clean upholstery,Clean carpet
So impressed with the service and quality of work. From the first phone contact to the end result, everything was fabulous! Service master removed an old stain that others couldn't. Highly recommend a person use Service master.
Services:Clean upholstery,Clean carpet
Peter Parchomchuk
Aug 02, 2020
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Carpet cleaning in the house was adequate, however I sent my wool area rugs to be cleaned which was totally inadequate, they were not clean, the fringes were stained and I don't think they actually did anything more than was done to the in house carpets. This business must have changed hands as I had excellent results previously.
Services:Clean area rugs,Clean carpet
Services:Clean area rugs,Clean carpet
Kathy Zandbergen
Dec 07, 2017
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I had my carpet and hardwood floors cleaned and the difference was amazing. Showed up on time, worked very efficiently. Great attention to care and detail to ensure our floors were as clean and polished as possible. I would definitely recommend them and use them again.
Sophia Brown
Dec 02, 2017
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I had booked a time for ServiceMaster to clean our carpets right after we were supposed to have moved out of our house. Unfortunately, our movers had some truck issues so we were not able to move out at the time we had expected to. ServiceMaster did their best to try and accommodate us with another time of day, but as it turned out it was well into the evening before our movers even showed up. The person at ServiceMaster, I believe her name was Jocelyn, was great to deal with. We booked a time for the following Monday, the person who cleaned our carpets was punctual and very good to deal with.
