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Business Details
11 Years
experience
Custom Jewelry & Repair Services in Oakville
J.Y. Jewellery is a family-owned business established in Oakville, Canada, dedicated to crafting high-quality handmade and custom-designed jewelry. Our team specializes in on-site jewelry and time-piece repairs, restorations, and modifications, ensuring each piece meets exacting standards. With a focus on personalized service, we offer a wide selection of gold, platinum, and sterling silver jewelry, including diamonds and gemstones. Our experienced bench jeweler, John, brings decades of expertise to every project, from simple repairs to intricate custom designs.

We prioritize customer satisfaction through transparent communication, meticulous craftsmanship, and value-added services like free jewelry cleaning and inspections. Our commitment to quality extends to using ethically sourced materials and providing competitive pricing for both products and services. By maintaining a hands-on approach, we ensure every client receives tailored solutions that reflect their unique style and preferences. Our reputation for reliability and artistry has made us a trusted choice for jewelry needs in the Oakville community since 2015.
Services
Custom Jewelry Design Jewelry Repairs Gemstone Setting Watch Battery Replacement Engraving Services Gold Buying Service Jewelry Restoration Sizing Adjustments Cleaning & Polishing Platinum & Silver Repairs
Details
  • Year established: 2015
Highlights and features
  • We are a family-owned business with over a decade of experience in jewelry craftsmanship.
  • Our on-site goldsmith designs and repairs jewelry to meet exact customer specifications.
  • We offer free jewelry cleaning and inspections to maintain the longevity of your pieces.
  • We specialize in custom designs using ethically sourced gold, platinum, and gemstones.
  • Most repairs are completed while you wait, ensuring quick turnaround times.
Services
Custom Jewelry Design
Our skilled goldsmiths create one-of-a-kind jewelry pieces tailored to your vision. Clients can provide sketches or collaborate with our team to design engagement rings, pendants, and more. We use 10k22k gold, platinum, and sterling silver, ensuring every detail aligns with your preferences while maintaining exceptional craftsmanship.
Jewelry Repairs
We offer on-site repairs for broken chains, damaged settings, and worn prongs. Our team specializes in resizing rings, replacing stones, and restoring heirloom pieces. Most repairs are completed during your visit, using advanced tools to ensure durability and aesthetic precision without compromising the original design.
Gold Buying Service
Turn unwanted gold into cash with our transparent appraisal process. We evaluate purity and weight to provide fair market value, accepting broken or outdated pieces. Customers can choose to repurpose the gold into new designs or receive immediate payment, with no obligation for a free assessment.
Engraving Services
Add a personal touch to jewelry with custom engravings. Our team etches names, dates, or messages onto rings, pendants, and bracelets using precision tools. This service enhances sentimental value while maintaining the item's structural integrity and visual appeal.
Watch Repairs
We service watches by replacing batteries, adjusting straps, and repairing internal mechanisms. Our technicians handle most brands, ensuring accurate timekeeping and functionality. Regular maintenance extends the lifespan of luxury watches while preserving their aesthetic and monetary value.
People
John
Bench Jeweller and Goldsmith
John brings decades of expertise in jewelry design and repair, specializing in custom creations and intricate restorations. His attention to detail ensures every piece meets exact specifications while maintaining artistic integrity and structural durability.
Questions
What custom jewelry design options are available?
We create custom rings, pendants, and bracelets using gold, platinum, or silver. Clients can provide sketches or collaborate with our goldsmiths to design unique pieces tailored to their preferences.
Do you repair all types of jewelry?
Yes, we repair broken chains, damaged settings, and worn prongs. Our services include resizing rings, replacing stones, and restoring heirloom pieces to their original condition.
How does the gold buying service work?
Bring in unwanted gold for a free appraisal. We assess purity and weight to offer fair market value, with options to repurpose the gold or receive cash payment.
What are your store hours?
We are open Tuesday–Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed Sunday–Monday.
Do you offer jewelry cleaning services?
Yes, we provide free cleaning and inspections for jewelry purchased from us, ensuring longevity and maintaining its original luster through professional polishing techniques.
Reviews (5)
Lm Briden
Nov 23, 2021 Report
They did what they could to repair a very old Timex to no avail. They offered to put more effort into it but clearly the view was not worth the climb. They refused to charge me for their work so far. That was very kind of them.
Jason Jamieson
Oct 26, 2021 Report
You won't find nicer, more honest, knowledgeable jewelers in Oakville. They've taken care of us at a fair prices several times now and we'll definitely be back. An absolute pleasure to deal with.
Sales, repairs, appraisals, custom design services and more. Check them out!
Mike Hignett
Oct 25, 2021 Report
I was searching for a jeweler to create a custom engagement ring for my fianc and stumbled across JY on a google search. I have dealt with other local jewelers in the past, but the reviews of JY seemed very good, so I decided to visit them. I am so happy that I did. Don't judge a book my its cover. The outside of the building is nothing spectacular, but Christina and her team were absolutely amazing. Not only did Christina help me in the design of the ring, she gave me a fair price, made me feel very comfortable and no BS.
Christina made a wax version of the ring, so I could see the design in
D. Dub
Oct 19, 2021 Report
I came to JY Jewellery needing to purchase a pendant and have it engraved on very short notice (within a day) for my girlfriend's birthday. I had tried other places and either a) could not find a suitable gold pendant for a great price or b) engraving services within a reasonable time.
Christina was extremely polite, helpful, compassionate and fair when working with me to find the best solution-- in this case a gold heart pendant, and at a great price. When asking her about engraving services and timelines, she told me they could try to have it done by either the next afternoon or the first day
Laura Sheremeta
Oct 12, 2021 Report
I was looking for a local jeweller as I needed several rings sized and cleaned and found JY Jewellery. I was impressed with the online reviews and went into the store and I'm very glad I did. From the time I walked in I felt very comfortable with the staff and decided then and there to have one of the rings redesigned. They took the time to listen to what I wanted and created a beautiful ring, for a good price and in a relatively short amount of time. Thank you Christina, Jacob and John - you are such lovely people and I am thrilled with all that you did for me and will come back for all of my