Business Details
44 Years
experience
Trusted Appliance Repair Service in Peterborough, ON
Since 1982, Bowens Appliance has been a trusted provider of appliance repair solutions in Peterborough. Founded as a home-based operation in 1980 and transitioning to a storefront in 1982, our family-owned business continues under the leadership of the original owner's son. We specialize in factory-authorized in-home repairs for major domestic appliances, backed by a 30-day labor warranty and one-year manufacturer warranty. Our team of qualified technicians delivers prompt, professional service while maintaining a commitment to community values. We offer over-the-phone troubleshooting assistance and carry new, brand-name parts directly from leading manufacturers.Our store staff provides expert guidance for DIY customers seeking parts. With decades of local experience, we prioritize transparency, reliability, and customer satisfaction. Our service area includes Peterborough and surrounding regions, ensuring accessible support for residential clients. We maintain affiliations with industry organizations like the Canadian Federation of Independent Business. By combining technical expertise with personalized service, we aim to exceed expectations for every repair and parts transaction.
Services
In-Home Repairs
Parts Sales
Troubleshooting
Refrigerant Recovery
Warranty Service
Details
- Year established: 1982
Highlights and features
- We are family-owned and operated since 1982
- We are factory authorized for appliance parts and service
- We guarantee our work with a 30-day labor warranty
- Our technicians have decades of combined experience
- We serve Peterborough and surrounding communities
Services
In-Home Repairs
Our qualified technicians provide on-site repairs for major household appliances including refrigerators, washers, and ovens. Factory-authorized service ensures proper diagnostics and repairs using genuine parts. We guarantee all labor with a 30-day warranty.
Parts Sales
We sell new, brand-name replacement parts directly from leading manufacturers like GE, Whirlpool, and Maytag. Our knowledgeable staff helps DIY customers identify correct parts for their specific appliance models.
Troubleshooting
Our technicians offer free over-the-phone troubleshooting assistance for appliance issues. We help diagnose problems with fuses, vents, and other components to determine if parts or professional service are needed.
Refrigerant Recovery
We provide on-site refrigerant recovery and disposal services using environmentally-safe methods. This service ensures proper handling of refrigerants during appliance removal or replacement.
Warranty Service
All repairs include a 30-day labor warranty with no charge for return visits during that period. Manufacturer warranties cover parts for one year through our service contracts with major brands.
Questions
What areas do you service?
We provide in-home repairs throughout Peterborough and surrounding communities.
Do you offer warranty coverage?
Yes, we provide a 30-day labor warranty and one-year manufacturer parts warranty.
Can you help identify appliance model numbers?
Yes, we provide guidance for locating model numbers on all major appliance types.
Are your technicians qualified?
Our repair technicians are experienced and factory-authorized for multiple appliance brands.
Do you sell replacement parts?
Yes, we sell new, brand-name replacement parts directly from leading manufacturers.
Reviews (5)
Vickie Tikkanen
Sep 14, 2021
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Excellent, friendly service from the office staff and the technician who were professional and knowledgeable. I highly recommend them!
Frank A.
Jun 20, 2021
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The repair technician was great. He was knowledgeable, professional and identified the problem with our fridge immediately and quickly solved the issue. We highly recommend Bowen's.
Eleanor Jessup
Jun 02, 2021
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Got a call from a rude person from Bowens asking for a credit card to keep on file before they would give us an estimate. When I ask about their security practices they could not give a satisfactory response. We cant deal with a company that can not protect your credit card. Plus their attitude is aggressive and not friendly at all.
Deanne MacIsaac
Dec 28, 2020
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We called Bowen's to repair our gas dryer which is (we think) more than 20 years old. They came promptly and fixed it in the most economical way possible. The technician was friendly and nice to our dogs. We try to fix things instead of replacing them whenever possible. Our dryer now runs like new, we saved a ton of money and we are very happy with the service.
Cory MacLeod
Nov 22, 2020
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I called due to a broken washer. They told me they gave free estimates. The man showed up and would call later telling me the part for my 30 year old machine was over $200. I said I would pass on the repair. For the next month, the woman at the front desk harassed my phone demanding $88 for the call which was advertised as free. They actually sent it to collections. Don't trust this business they are not trustworthy.
