We believe it has everything to do with our work ethic, which we've dubbed K.A.T.A.N.A, with each letter representing one of our guiding principles. We understand how your device works and will know where to look when things go wrong. An understanding such as this can only be granted by a lifelong passion for electronics, and this is what makes us who we are.
At iTronics, we take our craft seriously. We like what we do and we like doing it beautifully. We prefer to repair, rather than to throw away and replace. Beyond being businesses, our shops are schools where we grow as human beings. This keeps our prices low and keeps us happy, which in turns makes it a happy environment for you.
At iTronics, we take our craft seriously. We like what we do and we like doing it beautifully. We prefer to repair, rather than to throw away and replace. Beyond being businesses, our shops are schools where we grow as human beings. This keeps our prices low and keeps us happy, which in turns makes it a happy environment for you.
Services
Smartphone repair
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At iTronics, we understand what your device means to you. A dead phone is a serious issue for us, and our repair service is designed to deal with all kinds of issues. Water damage, electrical damage like a deffective wifi circuit, also physical damage such as a broken screen or glass, no matter what it is, if there's anything left to fix, we'll do it.
Support
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In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Mail-in service
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It's easy and convenient to send your device for repair to our locations, we treat the requests as personal drop off, this means that there will be no additional delays or costs exept the shipping fees and delays.
Once the device is received, we will open a ticket (a proof or receipt and a way to keep track of the repair or service), we do start the repair as if it was dropped off on the spot and the only difference will be that we will sent to you by the shipping carrier and options of your choice.Once the repair is completed you will receive a notification and an invoice with instructions on payment.
Once the device is received, we will open a ticket (a proof or receipt and a way to keep track of the repair or service), we do start the repair as if it was dropped off on the spot and the only difference will be that we will sent to you by the shipping carrier and options of your choice.Once the repair is completed you will receive a notification and an invoice with instructions on payment.
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