Cole Haan

We provide worldwide shipping for all online orders. Our logistics network ensures timely delivery to over 50 countries. Customers receive tracking updates for order transparency.

Authorized shoe repair services available at retail locations. We offer sole replacements, polishing, and other restoration services for Cole Haan footwear.

Comprehensive size charts available for footwear and clothing. Customers can measure their feet or body and match measurements to our sizing specifications for accurate purchases.

Extended return periods during holiday seasons. We offer expedited shipping options and dedicated customer support for holiday shopping assistance.

We provide free returns within 30 days of purchase. Extended holiday returns are accepted through January 16th. Returns can be processed at retail stores or via warehouse shipments.

Returns are accepted within 30 days. Holiday purchases from November 17 to December 21 have extended returns until January 16.

We ship globally from our US distribution centers. Express shipping recommended by December 11 for pre-Christmas deliveries.

Print our size chart, trace your foot, and match measurements to our EU/US/UK size conversion table for accurate sizing.

Yes, authorized shoe repair services including sole replacements are offered at select retail locations.

Yes, track your order through the 'Track an Order' portal on our website using your order confirmation details.

Currently, we do not offer financing options for purchases. Standard payment methods include credit/debit cards and gift cards.

Coulda, shoulda, woulda. Last month I was in LA while I had plenty of time shopping, I wasn't in the mood to look for work shoes. It's a good thing Ala Moana is so convenient to make another visit. I've gone through a hand full of Cole Haan's because they are one of the most comfortable shoes for work wear. They may not be the most prettiest shoes, but they are indeed comfortable and affordable too!

I absolutely love shopping for footwear at Cole Haan! It's the perfect mix of style and comfort. Over the years, I've bought many pairs here, but my favorites are their skimmer flats and perforated trainers. They're so light and did I mention comfy?! They're great for wearing on your feet all day to work or for travel. I've never regretted buying anything from here (even heel pumps), especially because they have excellent customer service. They're knowledgeable about their products and are genuinely happy to help you find the perfect fit. It's a bit pricey,

This store is top notch. Great service from the assist mgr! 40% off the sale items. I managed to grab two pairs! Brown and black of the grand zero wool stitch shoes. Lots of sizes available. Looks like folks in Hawaii don't wear Cole haan as much as folks in the mainland so I was able to find all my sizes lol. Anyway I'm happy. Great finds here with lots of sizes.

Unbelievable service. Stacy help me find exactly what I needed and she was so lovely and gracious. I have never been to the store before but I will definitely come back and bring friends. Top-notch