Business Details
Emergency
services
Trusted Emergency Damage Restoration Services
ServiceMaster Restore of Niagara is a full-service disaster restoration company dedicated to providing emergency and non-emergency repair solutions for residential and commercial properties. Established with a commitment to excellence, our team of IICRC-certified professionals delivers 24/7 response capabilities for water damage, fire and smoke restoration, mold remediation, asbestos abatement, and comprehensive reconstruction services. We prioritize rapid intervention to minimize property damage and client disruption, utilizing advanced technology and environmentally responsible practices through our GoGreen initiative. Our technicians undergo continuous training to maintain technical proficiency and adhere to industry-leading safety standards.With a focus on transparent communication and client collaboration, we work closely with insurance providers to streamline claims processes while ensuring structural integrity and occupant safety. Our dedication to environmental stewardship is reflected in sustainable waste management and remediation practices that protect both properties and ecosystems. Backed by decades of collective experience, we serve as a trusted partner for property owners, insurance companies, and businesses across Niagara Region, combining technical expertise with compassionate service delivery.
Services
Water Damage
Fire Damage
Mould Removal
Asbestos Abatement
Odour Control
Reconstruction
Details
- Year established: 2025
Highlights and features
- We offer 24/7 emergency response with average arrival time under 2 hours
- Our technicians hold active IICRC certifications in multiple restoration disciplines
- We implement patented drying systems for faster water damage recovery
- Our GoGreen initiative ensures environmentally responsible remediation practices
- We provide direct insurance billing coordination with major Canadian providers
Associations and certifications
- IICRC
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from basement flooding, appliance failures, and sewer backups. Using thermal imaging and moisture meters, our technicians identify hidden moisture to prevent mold growth. We deploy industrial air movers and dehumidifiers to restore structural integrity while following strict safety protocols for contaminated water situations. This service covers complete drying, sanitization, and repair of affected areas.
Fire Damage Restoration
Fire damage restoration includes soot removal, odor elimination, and structural repairs following fire incidents. Our team uses specialized cleaning agents to neutralize corrosive residues on surfaces and employs HEPA filtration to purify air quality. We coordinate with insurance providers for content cleaning and storage while implementing corrosion control measures to preserve building materials and personal property.
Mould Remediation
Professional mold remediation addresses infestations exceeding three square meters as defined by Health Canada standards. Our technicians use negative air pressure containment systems and antimicrobial treatments to eliminate spores. We identify moisture sources to prevent recurrence and follow strict disposal protocols for contaminated materials while restoring affected structures to safe conditions.
Asbestos Abatement
Asbestos abatement services include testing, containment, and safe removal of hazardous materials. Our certified specialists conduct air and material sampling to confirm asbestos presence. We implement engineering controls and personal protective equipment during removal, following regulatory requirements for disposal and post-remediation clearance testing to ensure occupant safety.
Odour Control
Odor control services eliminate persistent smells from fire damage, mold growth, or animal infestations. Our technicians use ozone generators and hydroxyl technology to break down odor-causing molecules at the source. We combine surface cleaning with air purification systems to restore indoor air quality without masking agents, ensuring complete elimination of biological and chemical odors.
Questions
Will my insurance cover biohazard cleanup costs?
Most insurance policies cover biohazard cleanup when necessary for health and safety. We assist with claims processing and coordinate directly with your insurer.
Do belongings need removal during fire restoration?
Yes, belongings typically require professional cleaning and storage during major fire restoration. We manage secure transportation and inventory for insured items.
How quickly can you respond to water damage emergencies?
Our team responds within 2 hours of contact for water damage emergencies, with full mobilization within 4 hours of dispatch.
Who pays for restoration services?
Insurance policyholders pay deductibles directly. We bill insurance companies for remaining balances and offer payment plans for uninsured work.
What areas do you service?
We serve St. Catharines, Grimsby, Niagara on the Lake, and surrounding Niagara Region communities for residential and commercial restoration needs.
Are your technicians certified?
All technicians hold active IICRC certifications in relevant disciplines including water damage, fire restoration, and mold remediation.
Reviews (6)
Team Bain
Dec 23, 2021
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Positive:Professionalism,Punctuality,Responsiveness
I called ServiceMaster Restore as we had roughly 5 inches of standing water in our basement. The response, work & professionalism we received was remarkable. Not only did Andrew & his crew show up within the hour I called, they were personable, efficient & informative. Definitely would recommend!
Service:Water damage cleanup
I called ServiceMaster Restore as we had roughly 5 inches of standing water in our basement. The response, work & professionalism we received was remarkable. Not only did Andrew & his crew show up within the hour I called, they were personable, efficient & informative. Definitely would recommend!
Service:Water damage cleanup
Lauren Nesbitt
Dec 02, 2021
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I would highly recommend Service Masters to anyone! They are super quick with responding, highly informative, professional, polite, honest, reliable and overall amazing to work with. They went above and beyond to help us in a time of urgent need and I will be forever grateful! Thanks guys - will definitely recommend your services to friends and family and use your services going forward!
Katherine Smith
Nov 10, 2021
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I cant say enough about the service I received from Service Master. Justin was able to have a crew arrive within an hour of calling. He provided all the necessary information and literature I needed to deal with the situation.
Garry and Irene were amazing. They arrived quickly, worked quickly, and were very reassuring. They made a terrible situation go away quickly, and were friendly and calming in the process. If you ever need prompt, efficient, courteous service I cant think of a better company to recommend. Thanks so much Justin, Irene and Garry!!!
Garry and Irene were amazing. They arrived quickly, worked quickly, and were very reassuring. They made a terrible situation go away quickly, and were friendly and calming in the process. If you ever need prompt, efficient, courteous service I cant think of a better company to recommend. Thanks so much Justin, Irene and Garry!!!
Nabila Prayitno
Oct 31, 2021
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We were very satisfied with their work! Our basement got flooded, and after we contacted our insurance, Andrew was prompt in getting to our house. Right away, he sent his crew to dry the basement and take off the affected flooring area the night of. They came the following days to take off the rest of the carpeting in the basement. They also respected our privacy, as they called in advance before them came. Thanks for your work!
Carol Peischl
Sep 16, 2021
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Outstanding service! In July my basement flooded. I called ServiceMaster Restore Niagara. Justin Callon and his team came after hours and worked for hours (cheerfully, despite having so many calls for help around the region). They extracted water, moved furniture, removed the wet carpeting and set up a dehumidifier and fans to dry out, then sanitized everything. I was impressed with how thorough they are and relieved to have them here. I highly recommend that you call ServiceMaster if you have a disaster!
Krystal Riddell
Aug 12, 2021
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Service Master was wonderful when we had our flooded basement cleaned up and restored. Trevor was especially helpful and took care of the details with professionalism, understanding and complete commitment to customer satisfaction. We recommend Service Master, and give them five stars, because they really cared about our home. Lisa S.
