Business Details
15 Years
experience
Whistler Bike & Ski Rentals and Lessons
Established in 2011, Cross Country Connection has become a trusted destination for outdoor enthusiasts in Whistler, BC. Our expertise lies in providing high-quality bike and ski rentals, guided tours, and instructional programs tailored to all skill levels. We specialize in offering Norco bicycles, including full-suspension trail bikes, e-Bikes, and kids' models, ensuring every rider finds the perfect match for Whistler's diverse terrain. Our commitment to customer satisfaction is reflected in our comprehensive trail maps, safety-focused rentals with included gear, and personalized service. With over a decade of experience serving both locals and visitors, we prioritize safety, sustainability, and community engagement.Our team's deep knowledge of the region's trails, from gentle paved paths to challenging single tracks, ensures clients receive expert guidance. We maintain authoritativeness through partnerships with local trail networks and adherence to industry standards. Transparency in pricing, including clear rental rates and tax disclosures, builds trust with our clientele. Our seasonal cafe complements outdoor activities with fresh, organic offerings, reinforcing our dedication to enhancing the complete visitor experience.
Services
Bike Rentals
Ski Rentals
Mountain Biking Lessons
Guided Tours
Trail Maps
Cafe Services
Equipment Packages
Family Rentals
Singletrack Access
Winter Activities
Details
- Year established: 2011
Highlights and features
- We offer Norco bikes with full suspension and e-Bike options for all terrains.
- Our guided tours cover Lost Lake Park and Valley Trail networks comprehensively.
- Free trail maps and safety gear included with every rental.
- Experienced instructors provide personalized mountain biking and skiing lessons.
- Multi-day rental rates available for extended trail exploration.
Services
Bike Rentals
We provide premium Norco mountain bikes for all terrains, including full-suspension trail bikes, e-Bikes, and kids' models. Rentals include helmets, locks, and trail maps. Our fleet accommodates beginners to advanced riders exploring Whistler's diverse trails.
Guided Tours
Explore Lost Lake Park and Valley Trail networks with expert-led excursions. Our guides customize routes for skill levels, from gentle paved paths to technical singletracks. Tours include equipment and safety briefings for a seamless outdoor experience.
Mountain Biking Lessons
Professional instruction for all abilities, covering trail navigation, safety, and technique improvement. Sessions occur in Whistler's premier locations, including specialized clinics for children and advanced riders seeking technical terrain mastery.
Ski Rentals
Seasonal cross-country ski and snowshoe rentals with trail passes available at Lost Lake PassivHaus. Equipment packages include boots, poles, and safety gear for exploring Whistler's winter landscapes with confidence.
Trail Maps
Free detailed trail maps for planning adventures in Lost Lake Park and beyond. Printed versions highlight singletracks, paved paths, and points of interest. Digital resources integrate with Trailforks app for real-time navigation support.
Questions
What bike rental options are available?
We offer Norco full-suspension, e-Bikes, XC, and kids' bikes with hourly/daily rates. All rentals include helmets, locks, and trail maps.
Do you provide guided mountain biking tours?
Yes, we lead guided tours through Lost Lake Park and Valley Trail networks for all skill levels, including safety equipment and expert instruction.
Are lessons available for beginners?
Our mountain biking lessons cater to all abilities, with specialized clinics for children and adults learning trail safety and riding techniques.
What winter services do you offer?
Seasonal cross-country ski and snowshoe rentals with trail passes available. We also provide ski lessons and winter trail access information.
Is there a cafe onsite?
The Connection Cafe serves organic coffee, smoothies, baked goods, and light meals at Lost Lake PassivHaus during operating seasons.
How do I access trail maps?
Free printed trail maps are available at our shop. Digital versions integrate with Trailforks app for real-time navigation of Whistler's trail systems.
Reviews (6)
P. Stover
Mar 26, 2021
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We are new to cross country skiing so booked an hour lesson and gear for the day. It was a great experience for everyone - our instructor Toshi was awesome - he taught us the basics so we could enjoy the day and made it fun. The equipment was in excellent condition and all the staff friendly and helpful. It was only a five minute walk from our hotel in the village so we could go back for lunch and then ski more in the afternoon. Unlike the other place I checked out, they have a family package which made it a great value for an outing where only one person is footing the bill! Highly recommended
Stephanie Denroche
Mar 10, 2021
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Summer or winter; Local or tourist! This is the spot to be! Excellent in town activities with all the safety measures for the times responsibly taken care of. Get out and enjoy the beautiful trails that are groomed daily. Family owned and operated. Don't forget to grab a coffee and some soup at the end of your adventure!
Tom W.
Feb 28, 2021
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Brilliant staff that are friendly and approachable with a genuine willingness to help. The cafe offered filling soups and delicious home made snacks. All was good value for the money
Andrew Bowes Andy
Dec 31, 2019
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Friendly staff, awesome bikes, helpful lessons, exciting tours, yummy snacks and coffee plus they're located at the trail head to all the amazing trails around Lost Lake. My favorite place hands down!
Olivier
Oct 22, 2019
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Went cross-country skiing on thursday night and it was a blast! We went around the lake about 5 times as it was my first time doing some ski. It was well marked and beginner friendly. The access pass cost us about 6$ each on thursday night (discount after 3PM + discount on thursday I think). We rented the skiis + the boots at the same place for 25$ each. The staff was helpful and polite as well!
Jasper Sin
Sep 20, 2019
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It's fun to play cross country ski in winter. I only see this sport in Olympic. You can rent the gear for one day. Ski at lost lake track.
