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Business Details
35 Years
experience
Custom Trophies, Awards & Engraving Services in Victoria, BC
Since 1991, Heritage House Trophies & Awards has been dedicated to delivering exceptional craftsmanship and personalized service to customers across Vancouver Island and beyond. Founded as James Frames & Trophies by Barb James, our journey began as a home-based business before expanding into retail locations in Cobble Hill and Duncan. Through strategic growth, including the acquisition of Trident Trophy in 2000, we solidified our reputation for quality and customer-centric solutions. Over the years, we expanded our team and opened locations in Victoria, continually investing in advanced equipment like laser engraving and cutting machinery to meet evolving client needs. In 2021, Becky James assumed ownership, continuing our legacy of excellence while embracing innovation. Today, we specialize in custom trophies, awards, engraved gifts, and signage, serving diverse industries from sports and corporate sectors to personal milestones. Our commitment to precision is reflected in our motto, 'Do it right the first time!' We pride ourselves on in-house expertise, offering services ranging from wood and glass engraving to laser etching, ensuring flawless results for every project.

With decades of combined experience, our team guides clients through every step, from concept to completion, maintaining transparency in pricing and timelines. Whether creating bespoke medallions, challenge coins, or industrial tags, we prioritize quality materials and meticulous attention to detail. Our dedication to customer satisfaction has made us a trusted partner for individuals, organizations, and businesses seeking unique, lasting recognition solutions.
Services
Custom trophies Laser engraving Engraved gifts Signage production Medallion casting Challenge coins Wedding awards Corporate plaques Memorial markers Industrial tags
Details
  • Year established: 1991
Highlights and features
  • We offer 30+ years of expertise in custom engraving and award production.
  • Our in-house laser technology ensures precise, high-quality results on diverse materials.
  • We provide transparent pricing with no hidden fees for engraving services.
  • Our team delivers personalized guidance from concept to finished product.
  • We serve both local and regional clients with fast turnaround times.
Services
Custom Trophies
We create personalized trophies for sports, corporate events, and special achievements. Our designs accommodate any theme or material preference. Clients receive durable, visually striking recognition pieces tailored to their specific needs.
Laser Engraving
Our laser engraving services handle wood, glass, acrylic, and metal with exceptional detail. This non-contact method ensures clean, permanent markings for both flat and curved surfaces across various industries.
Engraved Gifts
From flasks and knives to drinkware and desk accessories, we transform everyday objects into meaningful keepsakes. Each piece receives meticulous attention to ensure perfect alignment and depth of engraving.
Challenge Coins
We produce detailed challenge coins for military, corporate, and commemorative purposes. Clients choose from multiple finishes, colors, and edge options to create unique collectible tokens.
Signage Production
Our durable signage solutions include name badges, wall signs, and industrial tags. Using high-quality materials and precise engraving, we create long-lasting identification and branding elements for businesses and organizations.
Questions
What materials can you engrave?
We engrave wood, glass, acrylic, plastic, stainless steel, jewelry, and more using advanced laser technology.
How long does a custom order take?
Standard orders take 5–10 business days, with expedited options available upon request.
Do you offer bulk pricing for events?
Yes, we provide volume discounts for large orders of trophies, medals, or challenge coins.
Can I supply my own items for engraving?
Yes, we offer carry-in engraving services for items you provide.
What file formats do you accept for artwork?
We accept vector files (AI, EPS, SVG) and high-resolution PNG/JPG for custom designs.
Reviews (7)
John James
Jan 02, 2022 Report
Found exactly what we needed. The wooden medals they custom designed and made in the shop were a real hit!
Danielle Sliva
Dec 30, 2020 Report
I am so beyond happy with the custom dog print ornaments I got from here this year for gifts! I bought 12 and everyone was thrilled with theirs! The service was awesome and I will definitely be using them again! Such a cool shop with high quality products and lovely humans at their helm. Keep up the good work guys!
Kate Clarke
Dec 27, 2020 Report
Ordered two champagne flutes for our upcoming wedding and they look sooo great! Super quick communication and turn around! Thanks guys!!
Ali Gaul
Dec 05, 2020 Report
I’m so excited to give the presents I just bought here! They are beautiful and I know the recipients will treasure them! Customer service was outstanding! Everything exceeded my expectations and hopes! Thank you!
Karen E. Yockey
Nov 08, 2020 Report
Awesome store. Awesome people. Good to see its busy. Only 1 week for my. Small order. Certainly a great place for gifts.
Nina Beazley
May 29, 2020 Report
Great customer service, great prices and an amazing job done on an order we put in. We will be back. Thank You :)
Marria Gauley
Feb 26, 2020 Report
Have been delighted with the custom orders done by this creative company. I've shipped their cel phone stands and candle holders overseas with low postage because they are engraved in light wood and lay flat for shipping.