Business Details
37 Years
experience
Your Trusted Fireplace Experts in Waterloo
Since 1989, Fireplace Loft has been a family-owned and operated business dedicated to providing comprehensive fireplace solutions in the Kitchener-Waterloo region. Our commitment to quality and customer satisfaction is reflected in our partnerships with leading Canadian manufacturers, offering a wide selection of gas and electric fireplaces tailored to meet diverse design preferences. As a single-source provider, we manage every aspect of your fireplace project, from initial consultation and custom design to expert installation and finishing touches. Our team of specialists ensures seamless execution, combining high-quality materials with skilled craftsmanship to create functional and aesthetically pleasing fireplace environments.We pride ourselves on being a year-round specialist, distinct from seasonal retailers or HVAC companies, focusing exclusively on fireplace projects. Our Waterloo-based showroom and Kitchener showcase allow customers to experience products firsthand, while free in-home consultations and extended hours accommodate busy schedules. With in-house production capabilities for custom cabinetry and millwork, we deliver unique, handcrafted solutions that reflect our dedication to local artistry and precision. Our reputation as the area's most experienced supplier of electric fireplaces and authorized dealer for premium brands underscores our position as a trusted industry leader.
Services
Gas fireplaces
Electric fireplaces
Custom mantels
Stone installations
Media units
Carpentry services
Gas fitting
Complete installations
Details
- Year established: 1989
Highlights and features
- We offer complete fireplace project management from design to installation
- Family-owned business serving Kitchener-Waterloo since 1989
- Free in-home consultations and extended showroom hours available
- Largest selection of electric fireplaces in the area
- In-house custom millwork production facility for unique fireplace mantels
Services
Gas Fireplaces
We offer premium gas fireplace solutions with professional installation services. Our selection includes various styles to complement modern and traditional homes while maintaining energy efficiency. Our certified technicians ensure proper gas fitting and integration with your home's existing systems for safe, reliable operation.
Electric Fireplaces
The area's largest selection of electric fireplaces provides versatile heating solutions without requiring gas lines or venting. We offer modern designs ranging from wall-mounted units to complete media wall integrations. These energy-efficient options work with standard electrical systems for easy installation in any room.
Custom Mantels
Our in-house millwork facility creates custom fireplace mantels using premium materials. Available in traditional and contemporary styles, these handcrafted pieces enhance room aesthetics while providing functional hearth solutions. We offer both standard designs and fully customized options to match specific architectural requirements.
Stone Installations
We specialize in natural stone fireplace surrounds and accent walls. Our craftsmen create durable, elegant installations using quality stone materials. Services include full wall coverage, ledges, and decorative accents that add value and sophistication to residential spaces while maintaining structural integrity.
Complete Installations
Our team manages complete fireplace projects from start to finish. This includes design consultation, carpentry work, gas line installation, and final finishing touches. We coordinate all aspects of your fireplace project to ensure seamless execution and customer satisfaction with single-source accountability.
Questions
What types of fireplaces do you offer?
We offer both gas and electric fireplace solutions with various design options to suit different home styles and heating needs.
Do you provide installation services?
Yes, we offer complete installation services including gas fitting, carpentry, and finishing work for all fireplace types.
Are you a local family-owned business?
Yes, we've been family-owned and operated in Waterloo since 1989, serving the Kitchener-Waterloo region.
Do you offer custom fireplace mantels?
Yes, our in-house millwork facility creates custom wooden mantels and complete media wall solutions tailored to your specifications.
What areas do you serve?
We serve Kitchener-Waterloo, Cambridge, and Guelph areas with showroom locations in both Waterloo and Kitchener.
Can I see products in person?
Yes, visit our Waterloo or Kitchener showrooms to experience our fireplace displays during regular business hours.
Reviews (4)
Derek McCaughan
Dec 29, 2021
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We found The Fireplace Loft through a colleague. Kevin, Jacky and Stephen were of fantastic help from selecting a fireplace to design and install. While COVID extended the length of time it took, were absolutely delighted with the final result. If youre shopping for a fireplace, make this your first stop!
W. Payne
Dec 14, 2021
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The fireplace loft is top notch!!! It's Dec 12, and i rely on our gas fireplace to heat our basement and kids bedrooms throughout the winter. And this year when i flicked the switch to turn it on, nothing happened. So i called around to 4 different places trying to get a service tech out to fix it ASAP. Everyone was booking 2 to 3 weeks out this year,meaning no heat for Christmas. Fortunately for me, The Fireplace Loft was the 4th place i called and the last place i needed! Kevin advised me on a couple things to trouble shoot over the phone, to see if i could get it working and his expertise were
Ao Barrett
Oct 31, 2021
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Kevin of The Fireplace Loft was very friendly and helpful in discussing possibilities for our existing marble surround. Even though he was able to immediately determine that he doesn't carry a line of inserts that would work for our particular scenario, he immediately suggested a model, manufacturer and local business that might be the right fit. He then took the time to give us information that will be helpful to us going forward. We really appreciate it!
Carol
Jun 02, 2021
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I have to thank the Fireplace Loft team for such a beautiful job designing and installing my fireplace. It is a gas fireplace that extends out from my wall only 9 inches (fireplace + mantle) compared to 24 inches quoted by other fireplace providers. It is beautiful when lit, and the mantle is gorgeous - 10 feet high and the white shiplap, beautifully finished, with band detailing on either side of the fireplace. The cap at the top finishes it nicely when looking down from the second floor. To top it off, it is family owned, well established, incredibly professional and the team has a great sense
