Business Details
42 Years
experience
Your Trusted Hot Tub & Spa Provider in Victoria, BC
Since 1984, Twilight Hot Tubs & Home Leisure Centre has established itself as Vancouver Island's premier destination for premium hot tubs and spas. Our team combines decades of industry expertise with a commitment to quality, offering Coast Spasthe world's best-built spasalongside comprehensive maintenance and repair services. As ISO 9001:2015 certified professionals, we prioritize commercial-grade filtration systems, energy-efficient designs, and innovative features like infinity edges and hydrotherapy jets.Our in-house service department ensures long-term reliability, while free water chemistry testing and stress-free maintenance packages underscore our dedication to customer satisfaction. With over 60 in-stock models, including luxury clearance options, we provide tailored solutions for every lifestyle and budget.
Services
Hot Tub Sales
Spa Maintenance
Swim Spa Installation
Chemical Testing
Repairs
Details
- Year established: 1984
Highlights and features
- We offer 30+ years of experience in hot tub sales and service on Vancouver Island.
- Our water chemistry experts ensure safe, low-chemical sanitization solutions.
- Commercial-grade pressurized filtration systems exceed North American safety standards.
- We are ISO 9001 certified for manufacturing quality and customer satisfaction.
- Largest showroom on Vancouver Island with over 60 in-stock hot tub models.
Associations and certifications
- ISO 9001:2015
What people say
Best prices and highest quality
Largest showroom on the Island
Friendly and helpful staff
Excellent maintenance packages
Premium Canadian-made hot tubs
Services
Hot Tub Sales
We offer a wide selection of Coast Spas, including luxury models, swim spas, and clearance options. Our inventory features over 60 in-stock units with energy-efficient designs and advanced hydrotherapy features. Expert guidance ensures you find the perfect fit for your space and needs.
Spa Maintenance
Our 27-point inspection service includes water chemistry testing, filter cleaning, and equipment checks. Weekly maintenance packages ensure optimal performance and water quality. Priority repair service is included for ongoing reliability and hassle-free ownership.
Repairs
Factory-trained technicians service all hot tub brands. We diagnose and fix issues with pumps, filters, and controls. Parts are available for most models, with next-day delivery for many components to minimize downtime.
Chemical Testing
Free in-store water chemistry testing helps maintain safe, balanced water. Custom recommendations reduce chemical use while ensuring clarity and hygiene. Our products support eco-friendly maintenance without compromising quality.
Swim Spa Installation
We provide expert installation for swim spas, including site preparation and electrical compliance. Our team ensures proper placement and functionality, with guidance on usage and maintenance for long-term enjoyment.
People
Ron Millard
Owner
Ron Millard has led Twilight Hot Tubs since 1989, growing it into Vancouver Island's largest hot tub sales center. His expertise in spa technology and customer service drives the company's commitment to quality and innovation.
Questions
What hot tub brands do you sell?
We exclusively sell Coast Spas, recognized as the world's best-built spas and one of Canada's best-managed companies.
Do you offer hot tub maintenance services?
Yes, we provide weekly maintenance packages, including water testing, filter cleaning, and equipment checks to ensure optimal performance.
Can you repair any hot tub brand?
Our factory-trained technicians service all makes and models, offering parts and repairs for most hot tub brands.
Are financing options available?
Yes, we partner with Financeit to offer affordable monthly payment plans with quick approval and transparent terms.
What areas do you serve?
We serve Victoria and the entire Vancouver Island region from our showroom location.
Videos
Reviews (7)
Katie Scheper
Sep 22, 2021
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Everyone was very nice especially Amanda she was sooooo nice and helpful to us hot tub newbies! There was even a cute dog there!!!!
Oceanside Affirmations
Jun 26, 2021
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From the yard attendant to the front desk staff, Customer Service is King here. I would have to say this is a breath of fresh air. Quality plus. Amazing in the Age of "I don't care serve yourself or tuff it" world we live in now. Thank you for being Human Beings.
Margaret Sorensen
Jan 31, 2021
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We bought a hot tub from Twilight over 20 years ago. Twilight has been great at keeping our hot tub going with service and repairs along the way. They really came through during the shut down due to the pandemic. They were able to diagnose the problem I had by phone and talked me through how to replace the part with tips to avoid hassles. When it was time to replace the cover it was obvious where to go for the new one. Exceptional service and a quality hot tub.
Jeffrey Preston
Oct 10, 2020
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The manger Darrell Gazolff wanted my wife and I to secure a hot tub on the show room floor with a large deposit. When we changed our mind as the unit was too large for the space available the owner Ron refused to refund our $1000.00 deposit. We would caution anyone dealing with Twilight Hot Tubs as Buyer Be Aware and would suggest other locations that will actually look after you and not just take your money! Happy shopping!
Jenn Cunningham
Feb 19, 2020
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Ron gave us a hand with making sure our hot tub was fixed and up and running. Knowledgable and great communication. could not ask for better service. we highly recommend him
Ross Johnson
Jan 05, 2020
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Terrific staff - they have been very helpful to me. Amanda & Rob have been patient and generous with their time teaching me to maintain my hot tub. I strongly recommend Twilight Hot Tubs & Home Leisure Centre.
Brent Wilken
Nov 04, 2019
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Just bought a hot tub from twilight Hot Tubs. Excellent service and delivery. Got it up and running in the day and my back feels better already. Thanks Ron and Darrell!
