Business Details
18 Years
experience
Emergency
services
Expert Gas Fireplace Services in Toronto
Fireplace Experts is a full-service gas fireplace repair company established in 2008, specializing in inspection, repair, cleaning, and certification of gas fireplaces. Our team of TSSA-certified technicians prioritizes family values, quality service, and up-to-date industry knowledge to ensure customer satisfaction. We offer preventative maintenance packages and emergency services, serving Toronto and the Greater Toronto Area. Our 10-step maintenance plan ensures safety, efficiency, and longevity for all gas fireplaces. With over a decade of experience, we have built a reputation as the most recommended fireplace service in the region.We focus on transparency, honesty, and personalized solutions for homeowners, property managers, and realtors. Our services include fireplace makeovers, installations, and repairs, all backed by warranties for safety and performance. We emphasize customer education, providing operating tips and safety checks for carbon monoxide. Our team is committed to prompt, clean, and professional service, with a proven track record of resolving complex fireplace issues. We serve residential, commercial, and business properties, ensuring each client receives tailored solutions.
Services
Fireplace Maintenance
Fireplace Repair
Fireplace Installation
Fireplace Makeovers
Safety Inspections
Details
- Year established: 2008
Highlights and features
- Over a decade of specialized experience in gas fireplace services.
- TSSA-certified technicians ensure compliance and safety standards.
- 10-step maintenance plan for thorough inspections and cleaning.
- 24/7 emergency services for urgent fireplace issues.
- Proven track record of resolving complex fireplace problems.
Associations and certifications
- Technical Standards & Safety Authority (TSSA)
What people say
Outstanding service
Knowledgeable technicians
Professional and clean
Honest assessments
Quick resolution
Services
Fireplace Maintenance
Our 10-step maintenance plan ensures gas fireplace safety and efficiency through glass cleaning, burner inspection, gas leak detection, and thermostat testing. Regular maintenance prevents breakdowns and extends fireplace lifespan while maintaining warranty validity. Technicians use specialized tools to clean components and optimize performance.
Fireplace Repair
We diagnose and repair gas fireplace issues including pilot light failures, burner problems, and carbon monoxide leaks. Our certified technicians carry common replacement parts for immediate repairs, minimizing service calls. Emergency services available 24/7 for urgent heating system failures.
Fireplace Installation
Professional installation of gas fireplaces for residential and commercial properties, including venting system setup and safety compliance checks. We offer free in-home assessments to recommend optimal fireplace models based on room size and heating requirements. Final inspections ensure proper functionality.
Fireplace Makeovers
Custom fireplace remodeling services including surround upgrades, mantel replacements, and gas insert installations. Our process includes design consultation, material selection, and professional installation while maintaining structural safety standards. We handle projects from minor updates to complete fireplace transformations.
Safety Inspections
Comprehensive safety evaluations focusing on gas leaks, ventilation integrity, and carbon monoxide detection. Inspections include pilot assembly testing, flue functionality checks, and burner efficiency assessments. We provide detailed reports with recommendations for necessary repairs or maintenance.
People
Collin
Lead Technician
Experienced fireplace specialist with over 10 years in gas fireplace repair, known for resolving complex issues and providing clear customer explanations. Maintains TSSA certification and focuses on preventative maintenance solutions.
Chaim Young
Senior Technician
Certified gas technician specializing in emergency repairs and system diagnostics, recognized for prompt service and thorough safety checks. Has serviced over 1,000 fireplaces since joining in 2015, with expertise in older model restoration.
Questions
What services does Fireplace Experts offer?
We provide gas fireplace repair, installation, maintenance, safety inspections, and fireplace makeovers for residential and commercial properties in Toronto and the GTA.
How often should I maintain my gas fireplace?
Annual maintenance is recommended to ensure safety, efficiency, and longevity, as per manufacturer guidelines and our 10-step inspection process.
Are your technicians certified?
Yes, all our technicians are TSSA-certified and trained in gas fireplace repair, installation, and safety protocols.
Do you offer emergency services?
Yes, we provide 24/7 emergency services for urgent fireplace issues requiring immediate attention.
Can you repair older fireplace models?
Yes, we service and repair all gas fireplace models, including older units, with customized solutions to avoid unnecessary replacements.
What areas do you serve?
We serve Toronto, Vaughan, Richmond Hill, Etobicoke, and surrounding GTA neighborhoods for all gas fireplace needs.
Reviews (6)
Sam Samara
Oct 12, 2021
Report
All the tech did was clean the glass and tell me my fireplace wont work properly without about $1,000 in new parts. He then tried to sell me a remote control for $450. I found the same one on Amazon for $89. He charged me $180 service charge for absolutely nothing. Avoid this company.
Jocelyn Merkley
Jul 23, 2021
Report
We contacted Fireplace Experts to service three fireplaces in a home we had just purchased. The units hadn't been serviced in many years and a few were not lighting properly. Chaim was able to quickly assess the problem and complete repairs in his first visit. We are very pleased to have functioning fireplaces once again. I would recommend Fireplace Experts to anyone looking to have their gas fireplaces serviced.
Hussain Shivji
Dec 06, 2020
Report
Called to get our fireplace looked at and serviced as there was a bit of smoke the first time we moved in and turned it on. Tech came (was very friendly and chatty) and changed 4 AA batteries, concluded it was a new fireplace, paired the remote and told us to run it 3hrs/day for a few days to cure. Got charged $180.80 for what I thought would be a full service. Called in and left a voicemail with no response. Emailed a week later and got a response saying that it is their charge for a service call regardless of what is done. Not feeling so great on the value received as opposed to getting full
Tenny Abe
Oct 20, 2020
Report
I was extremely impressed with Fireplace Experts. Thank you for being timely, communicative, friendly. I really appreciate your excellent customer service. I highly recommend.
Nelson Garcia
Jul 31, 2020
Report
Great quick service on my fireplace by Lev! Was not burning properly and he fixed it perfectly. Great price as well!
Derek P.
Sep 19, 2018
Report
Technician arrived an hour and a half late without a word. Proceeded to take up 3 hours of my time yammering on about how crappy the new units he installs are and how lucky I am to have an older unit. He then suggested I opt in for $2400 in preventative maintenance to the pilot lights. In the end he charged me $400 for C02 tests I didn't ask for nor were they required. The office refused to refund full amount because "it's my word against his", all the while saying "we just want you to be happy"! Ha! Expert in name only.
