Business Details
39 Years
experience
Emergency
services
Your Trusted Courier Partner in Ottawa
At Personal Touch Courier, service is the foundation of everything we do. Since 1987, we have built our reputation on delivering sensitive documentation and secure packages with unwavering professionalism, discretion, and a commitment to customer satisfaction. Our team prioritizes efficiency, reliability, and personalized solutions for local, national, and international deliveries. With same-day courier services in the greater Ottawa area, we combine experienced drivers, competitive pricing, and cutting-edge logistics to meet diverse client needs. Whether through our self-serve portal, mobile app, or direct communication, we ensure seamless interactions that elevate your business operations.Our decades of experience and client-centric approach have earned us trust from law firms, offices, and businesses relying on timely, secure deliveries. We pride ourselves on treating every client as someone special, ensuring their needs are met with precision and care. Our dedication extends to specialized services like dangerous goods transport, warehousing, and bulk order fulfillment, all backed by a team of courteous professionals. By maintaining transparency, adaptability, and a focus on continuous improvement, we remain a leader in the courier industry, ready to support your business today and in the future.
Services
Same-Day Courier
Local Deliveries
International Shipping
Dangerous Goods Transport
Warehousing
Pick and Pack
Bulk Orders
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in secure courier services.
- Our same-day delivery guarantees timely shipments in Ottawa.
- We offer competitive pricing with no hidden fees.
- Our team provides courteous, professional drivers for every delivery.
- We handle sensitive documents and dangerous goods with strict compliance.
What people say
Excellent customer service
Most reliable courier company
Friendly and helpful drivers
Reasonable pricing
Quick turnaround
Services
Same-Day Courier
Our same-day courier service ensures time-sensitive packages and documents reach their destination within the Ottawa area promptly. Experienced drivers and real-time tracking guarantee reliability. Businesses trust us for critical deliveries requiring precision and speed.
International Shipping
We manage secure international shipments with customs compliance and tracking for businesses needing cross-border deliveries. From documentation to freight, our logistics expertise ensures smooth global transactions. Clients rely on our network for timely, hassle-free international transport.
Dangerous Goods Transport
Certified handling of dangerous goods follows strict safety protocols for transporting hazardous materials. Our trained drivers and specialized equipment meet regulatory standards. Industries requiring secure DG transport trust our compliant, professional service.
Questions
What areas do you serve?
We provide local deliveries in Ottawa, national shipping across Canada, and international logistics solutions.
How can I book a delivery?
Use our self-serve portal, mobile app, or call us directly for quick booking options.
Do you handle sensitive documents?
Yes, we specialize in secure transport for sensitive documents with strict confidentiality protocols.
Are your drivers trained for special cargo?
Our team is certified to handle dangerous goods and specialized shipments with safety compliance.
What sets you apart from competitors?
Decades of experience, competitive rates, and a personalized approach to client needs distinguish us.
Reviews (6)
Devon Morgan
Jan 25, 2022
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Critical:Professionalism,Quality
Rude and Unprofessional. Very disappointed with my interaction with Steven
Rude and Unprofessional. Very disappointed with my interaction with Steven
Lars Riedel
Dec 25, 2021
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Pay as a driver courier was terrible, job wasn't great, but I got treated decently by the company itself.. Not something I'd recommend as a driver. Bike courier would be fine, but pay vs costs is too low for drivers (Fuel, parking, permit, insurance etc).
Rosa Azizi
Oct 14, 2021
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We used our first ever service with PTC and it was a great experience. The driver took the time to bring plastic bags and put the items in and they made sure everything was properly packed before delivering it to its destination. This was not part of the service but they still provided that extra touch to make life easier for us. If you want a great courier service, do not look any further!
Kit Mackinnon
Aug 30, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I love this company. I have used them for a number of years now. Staff are prompt, polite, friendly and helpful and they always get the job done on time. I highly recommend.
I love this company. I have used them for a number of years now. Staff are prompt, polite, friendly and helpful and they always get the job done on time. I highly recommend.
Shop
Jun 21, 2020
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I've been working with PTC for the last five years. They have treated me incredibly and I've never over charged my battery. You see, I am their shop telephone that helps them in their warehouse. I've been very happy with the employees that have been using me. I have never been dropped and my screen is still in perfect condition! I've been very lucky to work with other shop phones!
Walid El Mouhtadi
Jun 07, 2020
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I've got the opportunity to work with Personal Touch as an Independent Contractor and I must say even for a short period of time, I have had a wonderful experience dealing and working with Mr. Robert. I personally find him as kind, understandable and professional in every way. Unfortunately, I did not get the chance to stay long in the company due to some unavoidable circumstances. But I am hoping that if given another chance of opportunity I could be able to extend my stay and become a part of Personal Touch Courier family.
