Business Details
Your Trusted Hot Tub Dealer in Surrey, BC
At Hot Tubs Galore, we believe that purchasing a hot tub should be as relaxing as owning one. With over 30 years of hands-on experience in the industry, we have established ourselves as the Lower Mainland's premier hot tub dealer, offering a seamless blend of expert guidance and personalized service. Our commitment to transparency and integrity sets us apart, as we operate without commissioned salespeople, ensuring every recommendation is tailored to your unique needs, budget, and lifestyle. Whether you're seeking a new luxury model or a certified pre-owned spa, our extensive inventory of hundreds of models from leading brands provides options for every preference and budget. Our team specializes in installation, maintenance, and repair services, backed by a 1-year warranty on new equipment and a 30-day warranty on refurbished units.We empower customers through our free 122-page Hot Tub Buyer's Survival Guide, a comprehensive resource developed from decades of industry expertise to help you navigate the complexities of ownership. Our dedication to customer satisfaction is reflected in over 500 five-star reviews, highlighting our responsive support, competitive pricing, and the longevity of our products. From troubleshooting over the phone to cash payments for used tubs, we prioritize practical solutions that align with real-world needs. As a locally owned business serving Surrey, BC, and surrounding areas, we combine regional market knowledge with national industry standards to deliver exceptional value and service.
Services
New Hot Tubs
Used Hot Tubs
Installation & Setup
Maintenance & Repair
Financing Options
Warranty Service
Hot Tub Removal
Parts Sales
Service & Repairs
Hot Tub Recycling
Highlights and features
- We offer 30+ years of hands-on experience in hot tub sales and service.
- Our team provides honest, no-pressure guidance from non-commissioned experts.
- Free comprehensive Hot Tub Buyer's Survival Guide with insider industry insights.
- Access to hundreds of new and certified pre-owned models from leading brands.
- Certified technicians deliver installation, maintenance, and repair services locally.
What people say
Saved over $8000
Professional delivery crew
No charge for advice
15-year reliable service
Perfect yacht fit
Services
New Hot Tub Sales
We offer access to hundreds of new hot tub models from leading brands, ranging from budget-friendly options to luxury spa experiences. Our non-commissioned experts help narrow choices based on your space, usage needs, and budget. With factory-direct pricing and exclusive deals, customers save thousands compared to traditional dealerships while receiving personalized guidance throughout the selection process.
Certified Pre-Owned Spas
Our certified pre-owned hot tubs undergo rigorous inspection, sanitization, and servicing to ensure reliability. Options include fully refurbished units with new pumps and electronics, backed by a 1-year warranty. We guarantee functional units at 25-75% below retail prices, with transparent condition assessments and flexible warranty options to suit different budgetary requirements and usage expectations.
Maintenance & Repair
Our experienced technicians provide comprehensive maintenance and repair services for all hot tub brands. Services include system diagnostics, component replacement, water chemistry balancing, and seasonal maintenance. We offer house calls across the Lower Mainland, with priority support for warranty claims and emergency repairs to minimize downtime for spa owners.
Installation & Setup
Professional installation services ensure safe and code-compliant hot tub setup. Our team handles electrical requirements, foundation preparation, and water system connections. We provide site assessment consultations and coordinate specialized equipment delivery, including crane services for challenging installations, guaranteeing proper operation from day one.
Financing Options
We partner with financial institutions to offer flexible financing solutions for hot tub purchases. Qualified buyers access low-interest payment plans with transparent terms. Our financing advisors help navigate options without hidden fees, making luxury spa ownership accessible while maintaining clear communication about long-term ownership costs.
Questions
What types of hot tubs do you sell?
We offer new models from top brands and certified pre-owned spas with 30-day or 1-year warranties. Our inventory includes lounge and bench-style tubs in various sizes and price ranges.
Do you provide repair services?
Yes, our technicians handle diagnostics, part replacements, and system overhauls for all brands. We offer house calls across the Lower Mainland with emergency repair support when needed.
How can I get financing?
We offer flexible financing options through partner lenders. Our advisors help qualified buyers access low-interest payment plans with clear terms for new or used hot tub purchases.
What is the Hot Tub Buyer's Survival Guide?
This 122-page resource provides unbiased advice on brand comparisons, cost considerations, and ownership realities. It's available free to help customers make informed purchasing decisions.
Do you buy used hot tubs?
Yes, we offer cash payments for functional units and free removal for borderline condition tubs. Pricing depends on equipment condition and accessibility for removal.
What service areas do you cover?
We serve the entire Lower Mainland including Surrey, Vancouver, and Langley. Our technicians provide repair services and house calls within this region.
Reviews (4)
Rob Baril
Sep 15, 2021
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I bought my hot tub from Steve back in 2017 and had no problems until I forgot to power it down when I drained it. I thought I may have blown a pump, but when I got Alex on the phone, he walked me through testing my fuses, and sure enough that was the issue. I picked up a new fuse from them and they didn't even charge me. The tub is back up and running great. Thanks for making this such a pleasant experience.
Don Mundy
Aug 14, 2021
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Wonderful purchasing experience. Steve and Alex know their stuff when it comes to hot tubs. They answered every question we had and gave us many suggestions which helped immensely in buying the perfect hot tub. I guarantee no one in the Lower Mainland can beat their prices.
Ken Gracey
Jul 17, 2021
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I know that this may not be typical but I would like to share my experience with Hot Tubs Galore. On the hottest day yet this year, one of my locking collars split allowing for water to pour out. The very next day Hot Tub Galore tech Chris came with the requisite parts and was able to get us up and running again. A big thank you to Steve, Alex, and Chris as I am recovering from perthes disease and a hip replacement and the tub is instrumental in my recovery. I highly recommend this business for their ethical business practices. They are so easy to deal with.
Pa. Get the warranty, just in case
Pa. Get the warranty, just in case
Carol Kanigan
Jul 15, 2021
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Even though I live hundreds of miles away, and am unlikely to make a major purchase from Hot Tubs Galore, Alex was happy to provide valuable help, Technical information, and insight regarding my hot tub questions. With his friendly, lighthearted advice and assurances, I'll be able to enjoy my hot tub for several more years! Thank you so much!!
