Business Details
16 Years
experience
Emergency
services
Your Trusted Partner for Healthcare IT Solutions
Founded in 2010, BlueBird IT Solutions has established itself as a trusted leader in managed IT services for healthcare providers. Our mission is to empower medical practices with cutting-edge technology, proactive management, and expert guidance, ensuring their success in an evolving digital landscape. With over 600 clients nationwide and offices in Toronto, Vancouver, Alberta, and New Brunswick, we combine advanced AI-driven tools with personalized service to deliver reliable IT solutions. Our team of certified professionals specializes in cybersecurity, EMR implementation, and 24/7 network monitoring, helping clinics transition from paper records to secure digital systems.Recognized as TELUS Health's exclusive field service provider, we maintain strategic partnerships with leading technology vendors to offer cost-effective hardware and software solutions. Our core values of client-centric service, proactive leadership, and innovative excellence drive every interaction, ensuring we treat your business like our own. With a proven track record of supporting Canadian healthcare providers through digital transformation, we continue to expand our services while maintaining a family-like workplace culture that fosters growth and collaboration.
Services
Managed IT Services
Backup & Recovery
Cybersecurity Solutions
Helpdesk Support
Virtual IT Leadership
EMR Implementation
Network Design
Team Augmentation
Procurement
Managed Detection & Response
Details
- Year established: 2010
Highlights and features
- We offer 24/7 proactive network monitoring with AI-driven tools
- Our team includes certified cybersecurity specialists with healthcare expertise
- We provide nationwide support with local office presence in four provinces
- We maintain strategic partnerships with leading EMR and hardware providers
- Our RPA technology enables faster issue resolution and consistent service
What people say
Excellent tech support
Patient and thorough
Great customer service
Quick problem resolution
Knowledgeable staff
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of healthcare IT infrastructure. Using AI-driven tools and robotic process automation, we proactively identify and resolve issues before they impact operations. This service includes 24/7 network monitoring, system updates, and performance optimization specifically tailored for medical practices' unique requirements.
Cybersecurity Solutions
We offer complete cybersecurity protection including firewalls, email protection, and managed detection & response. Our solutions safeguard healthcare data through advanced threat detection, regular security assessments, and staff training programs. This service ensures compliance with healthcare data protection regulations while defending against evolving cyber threats targeting medical practices.
EMR Implementation
Our EMR implementation service helps healthcare providers transition to digital record-keeping with platform-agnostic support. We handle complete system setup, data migration, and staff training for various EMR platforms. This includes ongoing technical support and cloud migration options to improve clinic efficiency and patient care delivery.
Backup & Recovery
We provide automated backup solutions with multiple redundancy layers to protect critical healthcare data. Our system ensures rapid recovery of patient records and clinical data in case of hardware failure or cyberattacks. This service includes regular backup verification and disaster recovery planning tailored to medical practice operations.
Helpdesk Support
Our 24/7 helpdesk support offers immediate assistance for IT issues affecting healthcare operations. This includes remote troubleshooting, software support, and emergency onsite visits. The service covers all aspects of medical IT infrastructure with priority response times to minimize disruption to patient care activities.
People
John Solomos
CEO
John founded BlueBird IT Solutions in 2010 with a vision to transform healthcare through technology. Under his leadership, the company has grown to serve over 600 clinics nationwide and established key partnerships with major healthcare technology providers. He continues to drive innovation in medical IT solutions while maintaining the company's core values.
Questions
What healthcare IT services do you specialize in?
We specialize in managed IT services for medical practices including EMR implementation, cybersecurity, network management, and 24/7 technical support tailored to healthcare providers' unique needs.
Do you offer emergency IT support?
Yes, we provide after-hours emergency call-back service for critical IT issues affecting healthcare operations outside regular business hours.
Are your services available nationwide?
We support healthcare providers across Canada with local offices in Toronto, Vancouver, Alberta, and New Brunswick, plus remote support capabilities.
How do you handle EMR system migrations?
Our team provides complete EMR migration services including planning, data transfer, system configuration, and staff training for smooth transitions to digital record-keeping.
What cybersecurity protections do you offer?
We implement firewalls, email protection, managed detection & response, and staff training to protect healthcare data from cyber threats.
Reviews (5)
Olya Bogouslavsky
Jan 16, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Professional, quick and easy to work with. Thanks Bluebird
Professional, quick and easy to work with. Thanks Bluebird
O. H.
Sep 01, 2021
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Great service, very cooperative, helpful and friendly staff including the people at the management level. Thank you all
Evelyn Enriquez
Jul 11, 2021
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Positive:Professionalism,Responsiveness
The IT technician knew exactly what the issue was. He gave the solution immediately. He knows his stuff. Very knowledgeable and at the end, told me in the detail what the issue was and the fix that he did. Great experience!
The IT technician knew exactly what the issue was. He gave the solution immediately. He knows his stuff. Very knowledgeable and at the end, told me in the detail what the issue was and the fix that he did. Great experience!
Andy Babin
Apr 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
BlueBird always gives me immediate support and makes sure everything works!
BlueBird always gives me immediate support and makes sure everything works!
Jo Connelly
Apr 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I had multiple issues with my email and computer today and after calling Bluebird this morning every single issue was resolved! Thank you Christina and the Bluebird support team for your help
I had multiple issues with my email and computer today and after calling Bluebird this morning every single issue was resolved! Thank you Christina and the Bluebird support team for your help
