Business Details
Emergency
services
Your Trusted Pet Care Partner in Victoria
At Downtown Veterinary Clinic, we have dedicated ourselves to providing compassionate and comprehensive veterinary care for cats and dogs in Victoria since our establishment. Our full-service hospital offers preventive care, routine exams, dental services, soft tissue surgery, and geriatric care to address the diverse health needs of pets throughout their lives. With a team of experienced veterinary professionals, we prioritize quality medical care while maintaining a warm, welcoming environment for both pets and their families. Our commitment to excellence extends to urgent care services during regular business hours and partnerships with 24/7 emergency facilities for critical situations. We also provide an online shop for veterinarian-approved prescription diets and products, ensuring convenient access to essential pet care items.Through years of service, we have built a reputation for combining professional expertise with genuine compassion in every interaction. Our focus on preventive healthcare, early detection of age-related conditions, and personalized treatment plans reflects our dedication to helping pets maintain optimal health. By offering a wide range of services under one roof, we aim to be the trusted healthcare partner for Victoria's companion animals. Our team's diverse backgrounds and shared passion for animal welfare create a unique environment where pets receive both skilled medical attention and empathetic care. We remain committed to evolving with advancements in veterinary medicine while maintaining the personal touch that defines our practice.
Services
Routine Exams
Dental Care
Soft Tissue Surgery
Geriatric Care
Urgent Care
Online Shop
Preventive Care
Diagnostics
Senior Pet Care
Prescription Diets
Highlights and features
- We offer experienced veterinary care for cats and dogs in Victoria
- Our team provides comprehensive preventive and surgical services under one roof
- We maintain partnerships with 24/7 emergency facilities for critical cases
- Our online shop offers convenient access to veterinarian-approved pet products
- We specialize in geriatric care for senior pets' unique health needs
Services
Routine Exams
Regular veterinary examinations help ensure your pet maintains good health through early detection of potential issues. Our comprehensive physical exams assess all major body systems and vital signs. We recommend annual checkups for adult pets and more frequent visits for senior animals or those with chronic conditions.
Dental Care
We provide complete dental services including cleanings, extractions, and oral surgery to maintain your pet's dental health. Our stress-free approach minimizes discomfort while preventing periodontal disease and related complications. Regular dental care helps extend pets' lifespans and improves overall wellness.
Soft Tissue Surgery
Our surgical services include spaying/neutering, mass removals, and abdominal procedures performed with modern techniques and equipment. We maintain strict sterilization protocols and provide comprehensive pre-operative assessments. Post-operative care includes pain management and follow-up monitoring.
Geriatric Care
Specialized healthcare for aging pets addresses common issues like arthritis, kidney disease, and diabetes. We offer tailored wellness plans with modified diagnostic testing and treatment approaches. Our team helps owners recognize age-related changes and manage chronic conditions effectively.
Urgent Care
We provide urgent medical attention for non-life-threatening conditions during regular business hours. Patients receive prompt evaluations and treatment for issues like minor injuries or sudden illnesses. Call ahead to ensure timely care and proper preparation for your pet's specific needs.
People
Araz
Veterinary Technician
Graduated from University of Urmia in 2011 with veterinary medicine degree. Specializes in animal care with diverse species experience from Iran and Victoria. Passionate about preventive healthcare and animal welfare.
Candice
Veterinary Technician
Over 11 years experience in South Africa's veterinary field. Focuses on preventive healthcare and early detection of health issues. Committed to building lasting relationships with pets and owners through compassionate care.
Ella
Veterinary Assistant
Aspiring veterinary technician with rescue and animal fostering experience. Specializes in compassionate animal handling and client education. Currently pursuing professional certification while providing dedicated patient care.
Taina
Lead Receptionist
Vancouver Island native with extensive veterinary administration experience since 2017. Specializes in client relations and practice management. Provides warm, efficient front-desk support for smooth patient visits.
Portia
Veterinary Assistant
Certified Animal Care Aide from VIU with special interest in exotic animals and marine life. Combines technical training with practical experience in pet care. Aspiring to become a registered veterinary technician.
Questions
What urgent care services do you offer?
We provide urgent care appointments during regular business hours for non-life-threatening conditions. Call ahead to ensure proper preparation for your pet's specific needs.
Do you treat exotic pets?
Our current services focus on cats and dogs. Please call ahead to confirm if we can care for your specific pet type or refer you to appropriate specialists.
How can I order prescription pet food?
Our online shop offers veterinarian-approved prescription diets and products with home delivery. Visit our website to browse available items and place orders securely.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Payment is required at the time of service, and we can provide itemized receipts for insurance claims.
Are first-time appointments available?
We welcome new patients! Book your pet's first appointment through our website or by phone. New clients receive comprehensive welcome information and preparation guidance.
Reviews (3)
Ashley G.
Dec 22, 2019
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I take all 3 of my animals here and I have not had a bad experience with any staff members at the clinic. I've dealt with both Dr. Degi and Hall and have no complaints about either one. They both are so kind and patient with cats that are skittish. My dog loves them and actually gets excited to walk in vet! Highly recommend.
Melissa J.
Oct 07, 2018
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Love Dr.Degi he has his beautiful office with high technology and he is very good at what he does but was not impressed by the other associates. I was hesitant to try someone recently because a few years ago I had a bad experience with another one of his vet associates (can't remember her name) but when I brought in my dog in 2014 I was told that my dog wasn't going to make it (he was attacked by a raccoon). I took him to the vet hospital and they said he did not have life threatening injuries and not to worry. I was crying and very pregnant and the vet associate was emotionless and very
Rod S.
Mar 22, 2018
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The vet is great,but the techs not so good!! took our 10 month old puppy in for a nail trim,cut her nail so short it bled for almost 2 hrs,had to put cornstarch on it to stop bleeding,they would not let me go in with my pup,but told my wife i did not want to go in, a blatant lie! as i could hear my pup crying i asked to go back and hold her,no was their answer,told my wife complete different story,putting me in a bad light. our pup is like our baby,of course i wanted to go and hold her!! they severely traumatised our little girl!! would take no responsibility!! but would take our money!! only did
