Business Details
12 Years
experience
Premier Eco-Conscious Salon & Spa in Ottawa
Aurora Salon & Spa has been Ottawa's premier environmentally-friendly beauty retreat since 2014, founded by industry veterans Marlo and Erica. Our mission centers on creating extraordinary experiences of well-being, beauty, and relaxation through eco-conscious self-care. We exclusively use Aveda products, which are 100% vegan, cruelty-free, and packaged in post-consumer recycled materials, while maintaining a 95% waste reduction through our partnership with Green Circle Salons. Our team of certified professionals delivers personalized services including haircuts, color treatments, facials, waxing, and aromatherapy massages, all within a welcoming, inclusive environment. We maintain exceptionally strict cleaning protocols following Ottawa Public Health guidelines to ensure guest safety.Our estheticians and hairstylists bring combined decades of experience in skincare customization, scalp treatments, and trendsetting hair design. We prioritize client comfort through amenities like complimentary hot beverages and licensed beverage options. Our commitment to body positivity and no-judgment policies creates a safe space for all individuals seeking beauty services. We offer flexible appointment scheduling with pre-booked options outside standard hours. Our dedication to environmental responsibility extends to every aspect of our operations, from product selection to waste management practices.
Services
Haircuts
Color Treatments
Facials
Waxing
Aromatherapy Massage
Lash Extensions
Scalp Treatments
Manicures
Pedicures
Bridal Updos
Details
- Year established: 2014
Highlights and features
- We exclusively use Aveda's cruelty-free, vegan products with recycled packaging
- Our team includes certified specialists in scalp treatments and lash extensions
- We maintain 95% waste reduction through Green Circle Salon partnerships
- Our estheticians provide customized skincare solutions with professional product recommendations
- We follow strict Ottawa Public Health-sanctioned cleaning protocols between appointments
Associations and certifications
- Green Circle Salons
Services
Hair Treatments
Our Aveda-based hair treatments address specific needs like moisture restoration, damage repair, and scalp health. Using plant-powered ingredients such as pomegranate oil and botanical extracts, these services strengthen hair while improving texture and appearance. Each treatment requires booking with a color, cut, or style service for optimal results.
Aveda Facials
Customized facials target skin concerns including aging, acne, and sensitivity using Aveda's plant-based skincare line. Treatments range from 45-minute express sessions to 75-minute luxury experiences focusing on hydration, exfoliation, and complexion renewal while maintaining ethical product standards.
Lash Extensions
Professional lash extensions create various looks from natural enhancement to dramatic volume. Services include classic, hybrid, volume, and mega volume styles with maintenance fills required every 2-4 weeks. Our specialists ensure safe application techniques for lasting results.
Aromatherapy Massage
Custom-blend essential oil massages provide stress relief through targeted techniques. Sessions focus on relaxation rather than medical therapy, with options for 30 or 60-minute durations performed by trained estheticians using natural aromatherapy products.
Eco-Friendly Salon Services
Our salon operations reduce environmental impact through Green Circle-certified waste management and exclusive use of Aveda's sustainable products. Services include haircuts, color treatments, and styling using cruelty-free, vegan formulas packaged in recycled materials.
People
Marlo
Co-Owner
Co-owner with 10+ years industry experience setting standards for luxury salon services and exceptional customer care in Ottawa's beauty market.
Erica
Co-Owner
Co-founder combining extensive beauty industry expertise with a commitment to creating welcoming, inclusive spaces for clients and staff alike.
Josee Babineau
Esthetician
Certified esthetician with 5+ years specializing in Brazilian waxing and Aveda facials, known for meticulous attention to client comfort and detail.
Sarah Tainsh
Esthetician
Skilled esthetician and lash extension specialist with expertise in customized skincare solutions and personalized product recommendations for optimal results.
Stephanie Parsons
Hairstylist
Experienced stylist with 7+ years specializing in trendy short haircuts and creative color techniques using Aveda's eco-conscious product line.
Questions
What eco-friendly practices does Aurora implement?
We partner with Green Circle Salons to reduce waste by 95% and use exclusively Aveda's vegan, cruelty-free products in recycled packaging.
Do you offer appointment flexibility?
Yes, we accommodate pre-booked appointments outside standard hours with 48-hour cancellation notice required for schedule changes.
What payment methods are accepted?
We accept Visa, Mastercard, and Interact for services, with cash-only gratuity options available for service providers.
Are gift cards available?
Yes, digital and physical gift cards can be purchased for any amount to treat someone to our eco-conscious beauty services.
What safety protocols are in place?
We follow Ottawa Public Health guidelines with strict sanitation between appointments and regular disinfection of all tools and spaces.
Can I book services online?
Yes, our website allows appointment requests with confirmation from our team, or you can call directly at (613) 695-5444.
Reviews (7)
Martha Vasquez
Jan 12, 2022
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Positive:Cleanliness,Professionalism,Punctuality,Quality,Value
I loved the massage they give you on the head, when they wash your hair very professionally, thank you
Service:Hairstyling
I loved the massage they give you on the head, when they wash your hair very professionally, thank you
Service:Hairstyling
Claudia Buckley
Jan 07, 2022
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Positive:Quality
As always, great service from Aurora Salon. Wonderful atmosphere and customer service. Best manicures and pedicures I have ever had from Josee. She takes her time and gives you full attention for the time you are there.
Service:Manicures
As always, great service from Aurora Salon. Wonderful atmosphere and customer service. Best manicures and pedicures I have ever had from Josee. She takes her time and gives you full attention for the time you are there.
Service:Manicures
Anne Makuch
Aug 01, 2021
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Positive:Cleanliness,Professionalism,Punctuality,Quality
This is a fabulous salon! Clean, professional, great ambiance. Marlo has been cutting and highlighting my hair for years now and she is top notch. She really listens to what you want and takes great care! Ive also had spa services by Josee and she has been wonderful. Simply the best salon and I wouldnt go anywhere else!
Service:Hairstyling
This is a fabulous salon! Clean, professional, great ambiance. Marlo has been cutting and highlighting my hair for years now and she is top notch. She really listens to what you want and takes great care! Ive also had spa services by Josee and she has been wonderful. Simply the best salon and I wouldnt go anywhere else!
Service:Hairstyling
Shani Guerin
Jul 20, 2021
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Marlo is THE BEST! I just had my latest cut following Covid lockdown & I couldn't be more pleased! I most highly recommend her! You'll not be disappointed!
Jennifer Reaney
Nov 08, 2020
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I have been Renatas client for a few years now and I am so lucky! @rendorahair is so talented and thoughtful - she takes her time with a really thorough consultation to understand what you want and then lets you know what will work best for you and your hair. I also really recommend Josee in the spa, she is lovely and great at what she does. The new location is perfect and the whole Aurora team has gone above and beyond in operating safely with really well planned COVID protocols. Their diligence and thoughtfulness are greatly appreciated!
Lori Brooks
Oct 23, 2020
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The aesthetics services here are the best I've experienced in 20 years of suffering through the service!
Jane Tudor
Jul 28, 2020
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I have been a very satisfied client of Aurora Salon for the last three years, and have a huge amount of respect for the owners and, particularly, my stylist Renata. She has listened to me, made excellent suggestions, and always given me a great cut. Since the re-opening of the salon, after a 3 month provincially mandated closure due to Covid-19,… the salon has excelled at providing a safe and comfortable environment. Your stylist calls you personally, and opens the usually locked door; hand sanitizer is required upon entry. The number of washing stations has been reduced to provide physical
