Business Details
Emergency
services
Trusted Plumbing & HVAC Services in Lethbridge
My Service Company is a locally owned and operated plumbing and HVAC contractor serving Lethbridge and surrounding areas. Founded by Lethbridge homeowners, we specialize in plumbing, heating, and cooling repairs and installations, prioritizing customer education and transparent pricing over high-pressure sales. Our team of certified technicians provides 24/7 emergency service, with same-day appointments available for calls received before noon.We stand behind our work with industry-leading warranties and offer upfront pricing to ensure no surprises. As active community supporters, we partner with local charities like the Woods Homes Foundation and Harbour House. Our commitment to quality service, combined with decades of collective experience, has earned us a reputation for reliability and trustworthiness in the region.
Services
Plumbing Repairs
Gas Fitting
Plumbing Renovations
Heating Repairs
Air Conditioning
Fireplaces
Water Heaters
Tankless Water Heaters
Highlights and features
- Locally owned and operated by Lethbridge homeowners since inception
- 24/7 phone support with same-day service before noon
- Upfront pricing with no hidden fees or time-based charges
- Industry-leading warranties on all installed products
- Specialized in residential plumbing and HVAC with 100% local focus
What people say
Professional and friendly
Fast and quality work
Treated like priority customers
No surprises guaranteed
Thorough and knowledgeable technicians
Services
Plumbing Repairs
We provide comprehensive plumbing repair solutions for leaks, clogs, and system failures. Our licensed technicians use advanced diagnostic tools to identify root causes and implement lasting fixes. From emergency pipe bursts to routine faucet repairs, we prioritize minimizing disruption while ensuring code-compliant, durable results for residential and commercial properties.
Gas Fitting
Our certified gas fitters handle installation, maintenance, and repair of natural gas and propane systems. We ensure safe, code-compliant connections for appliances, heating systems, and outdoor installations. Regular maintenance checks prevent leaks and optimize efficiency while emergency services address urgent gas-related issues with immediate response.
Heating Repairs
We diagnose and repair all heating system types, including furnaces, boilers, and heat pumps. Our technicians perform comprehensive inspections to identify efficiency issues and safety hazards. Emergency heating repairs restore warmth quickly, while preventive maintenance extends system lifespan and reduces energy costs through optimized performance.
Air Conditioning
Our HVAC specialists offer complete air conditioning solutions from repairs to full system replacements. We service all major brands and provide energy-efficient upgrades that reduce cooling costs. Annual maintenance plans ensure peak performance, while emergency services restore comfort during critical system failures with rapid response times.
Water Heaters
We repair and install all water heater types including traditional tank models and tankless systems. Our experts help select appropriately sized units for household needs, ensuring energy efficiency and adequate hot water supply. Emergency services address leaks and failures, while preventive maintenance prevents unexpected breakdowns.
Questions
What plumbing services do you offer?
We handle all residential and commercial plumbing needs including leak repairs, pipe replacements, drain cleaning, water heater services, and emergency plumbing assistance.
Do you provide 24/7 emergency HVAC service?
Yes, our technicians are available 24 hours a day, 7 days a week for urgent heating and cooling system failures.
Are your technicians licensed and insured?
All our plumbing and HVAC technicians hold current Alberta trade certifications and undergo regular training updates to maintain industry standards.
What areas do you service?
We serve Lethbridge and surrounding communities including Coaldale, Taber, Pincher Creek, and Fort Macleod within a 150km radius.
Do you offer maintenance plans?
Yes, our Priority Maintenance Club provides annual HVAC tune-ups, 10% service discounts, and waived emergency fees for proactive system care.
How quickly can you respond to service requests?
For calls received before noon, we guarantee same-day service. Emergency requests receive immediate attention with technicians dispatched within 2 hours.
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Reviews (4)
Tom Copps
Oct 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Their team did a fantastic job on our complete furnace and AC replacement. Quality workmanship from the tradesman and great support from the service desk. We would use this business again in a minute.
Service:Heating system installation
Their team did a fantastic job on our complete furnace and AC replacement. Quality workmanship from the tradesman and great support from the service desk. We would use this business again in a minute.
Service:Heating system installation
Lance & Danelle Ulrick
Oct 25, 2021
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I am sitting here writing this review while waiting for MY Service Company to arrive. They were supposed to be here an hour and a half ago. No call, no nothing. And this isnt the first time. We had been scheduled for an appointment at 1pm last Friday. They called us to see if they could push the time a bit later and we agreed that a 3:00-ish appointment would work. At 4pm, we received a call from the tech saying he was just leaving Coaldale. That would have put him here at around 4:30pm. He added that we were the only ones he was coming out for and since we had supper plans, we told him we
Allan Martin
Jul 20, 2021
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Lachlan is the best and I would not trust my furnace or air conditioner to anyone else. On top of being a technical wizard, he is a very nice person. I cannot recommend him more highly.
Gerald Lee
May 19, 2021
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“My Service Company” scored the highest of all the plumbing companies for responding to calls promptly, being on time for set appointments, and having the friendly professional attitude and skills to get the job done with a full explanation and quote before proceeding. I highly recommend it to others. I experienced calling other plumbing companies… who felt they could do the job, when in the area, or even made appointments, but never showed, called, or took any action to come and see and provide a needed service. I was shocked. I had called a number, and still nothing.
Wait,
Wait,