Business Details
43 Years
experience
Your Trusted Partner for Pool & Spa Repairs
Pond's Pool & Spa has been serving the Lower Mainland since 1983, specializing in pool and spa renovations, repairs, and winter safety covers. Founded by Marc Pond, our team combines decades of industry experience with a commitment to customer satisfaction. We offer year-round services including pump and filter repairs, pool liner replacements, and custom winter cover installations. Our technicians, including Brandon Pond and James Shepherd, bring specialized expertise in equipment service and large-scale renovations. We prioritize clear communication, timely service, and quality workmanship, ensuring clients receive reliable solutions tailored to their needs.With a 1-year warranty on labor and partnerships with industry leaders like Latham pool liners, we deliver durable, safety-focused results. Our dedication to maintaining clean workspaces and minimizing pool downtime reflects our respect for clients' properties and time. Serving Surrey, Vancouver, and surrounding areas, we aim to make pool ownership hassle-free through proactive maintenance and expert repairs.
Services
Pool Repairs
Spa Repairs
Winter Safety Covers
Pool Liners
Pool Renovations
Details
- Year established: 1983
Highlights and features
- We offer 35 years of experience in pool and spa repairs across the Lower Mainland.
- Our team includes certified technicians specializing in equipment service and large-scale renovations.
- We provide custom winter safety covers to protect pools and reduce spring cleanup time.
- All labor comes with a 1-year warranty for client peace of mind.
- We prioritize clear communication and timely service completion.
What people say
Timely response
Professional technicians
Fair pricing
Prompt follow-up
Excellent workmanship
Services
Pool Repairs
We handle all aspects of pool repairs, from pumps and filters to plumbing and leaks. Our technicians ensure efficient operation and durability, minimizing downtime for residential and commercial clients. With a 1-year labor warranty, we deliver reliable solutions tailored to your pool's specific needs.
Winter Safety Covers
Custom winter safety covers protect pools from debris and algae buildup while ensuring safety for families and pets. Installed by our experts, these Canadian-made covers reduce spring cleanup time and maintain pool cleanliness throughout colder months in the Lower Mainland.
Pool Liners
We offer durable, customizable pool liners in various colors and patterns. Our measurement, repair, and installation services ensure a perfect fit, preventing leaks and enhancing pool aesthetics. Backed by a 1-year labor warranty, our solutions combine functionality with visual appeal.
Spa Repairs
Our specialists repair and maintain all spa equipment, including heaters, pumps, and covers. We provide prompt service to restore functionality, ensuring year-round enjoyment. Custom covers and expert diagnostics address common issues while extending the lifespan of your hot tub.
Pool Renovations
From minor updates to full-scale renovations, we transform pools with new fittings, decks, and structural modifications. Our team handles projects like liner replacements, coping repairs, and depth adjustments, combining technical expertise with client-specific design preferences.
People
Marc Pond
Owner
Marc Pond has led the pool industry since 1983, bringing decades of expertise in renovations and repairs. His leadership ensures high standards of quality and customer service across all projects.
Brandon Pond
Equipment Specialist
Brandon Pond specializes in equipment service and repairs, with hands-on experience since 2008. He focuses on clear client communication and efficient problem-solving for pool and spa systems.
James Shepherd
Renovations Expert
James Shepherd leads summer renovation teams with over 10 years of experience. His expertise includes structural modifications and large-scale pool upgrades, ensuring durable, aesthetically pleasing results.
Questions
What services does Pond's Pool Spa offer?
We provide pool and spa repairs, winter safety covers, liner replacements, renovations, and equipment installations across the Lower Mainland.
Do you offer emergency repair services?
We handle urgent repairs during regular business hours but do not provide 24/7 emergency services.
Are your pool liners covered by a warranty?
Yes, we offer a 1-year warranty on labor for all pool liner installations and repairs.
Do you serve areas outside the Lower Mainland?
We accommodate regions outside our service area for an additional fee upon request.
Reviews (1)
Yourcargirl Linda
Jan 10, 2020
Report
Fantastic to work with! After a horrible experience with another company resulting in the loss of use of our pool for 12 weeks, the terrific guys at Ponds fixed us right up! Their professionalism, attention to the job, knowledge and work ethics - and friendliness - was beyond reproach. Highly recommend!!!
