Business Details
11 Years
experience
Board Certified Veterinary Dermatologists in Vancouver, BC
Founded in 2015 by Drs. Tyler Udenberg and Vincent Defalque, North West Veterinary Dermatology Services is a privately-owned referral-only veterinary dermatology specialty company serving Western Canada. Our team includes four Board Certified Veterinary Dermatologists, two Veterinary Dermatology Associates, and two Residents dedicated to itch relief, allergy management, and ear disease treatment. We operate three full-time clinics in Vancouver, Victoria, and St. Albert, with satellite locations in Surrey and Kelowna. Our specialists have completed rigorous training including internships, residencies, and certification exams through the American College of Veterinary Dermatology. We collaborate closely with primary veterinarians to provide comprehensive dermatological care for canine, feline, and equine patients.Our diagnostic process includes detailed history reviews, physical exams, and specialized testing to create tailored treatment plans. Clients receive written discharge instructions and estimates upon request, with follow-up communication available via email and phone. We emphasize client education and maintain transparency about treatment protocols and expected outcomes. Our facilities are equipped to handle complex cases requiring allergy work-ups, biopsies, and hormonal condition testing. We maintain strict protocols for medication monitoring and treatment adjustments during stabilization periods.
Services
Allergies
Dermatology
Ear Diseases
Laser Surgery
Details
- Year established: 2015
Highlights and features
- We offer four board-certified veterinary dermatologists with extensive experience in allergy management
- Our specialists have completed rigorous 3-year residencies and certification exams
- We operate multiple clinics across Western Canada with specialized dermatology equipment
- We provide detailed written discharge instructions and treatment plans
- Our team maintains continuous communication with primary care veterinarians
Associations and certifications
- American College of Veterinary Dermatology (ACVD)
What people say
Wonderful staff
Extremely professional
Great follow-up
Wealth of information
Services
Allergy Management
Our allergy specialists diagnose and treat complex skin reactions through comprehensive testing and customized treatment plans. We utilize intradermal skin testing and blood work to identify specific allergens affecting pets. Our board-certified dermatologists develop long-term management strategies including immunotherapy and medication protocols.
Dermatology Consultations
We provide expert evaluation of skin conditions through detailed history reviews and physical examinations. Our specialists perform skin scrapings, impression smears, and biopsies to diagnose chronic skin issues. Treatment plans address both primary conditions and secondary infections with evidence-based protocols.
Ear Disease Treatment
Our team specializes in diagnosing and managing chronic ear conditions in pets. We use advanced imaging and microscopic analysis to identify underlying causes of ear discomfort. Treatment programs combine medical therapy with long-term prevention strategies to reduce recurrence.
Laser Surgery
We offer advanced laser treatment options for pets with chronic skin conditions and surgical wounds. Our therapeutic laser protocols promote healing and reduce inflammation. This non-invasive treatment complements traditional medical therapies for optimal patient outcomes.
Referral Services
We collaborate with primary care veterinarians to provide specialized dermatology services. Our referral process includes detailed medical record reviews and joint treatment planning. We maintain regular communication with referring practices to ensure comprehensive patient care.
People
Dr. Tyler Udenberg
Board Certified Veterinary Dermatologist
Co-founder with extensive experience in veterinary dermatology, completing rigorous ACVD certification. Specializes in complex allergy cases and skin disease management for companion animals.
Dr. Vincent Defalque
Board Certified Veterinary Dermatologist
Co-founder and dermatology specialist with advanced training in ear disease diagnosis and treatment. Provides expert care for both canine and feline patients with chronic skin conditions.
Dr. Jay Korbelik
Board Certified Veterinary Dermatologist
Specializes in dermatological research and treatment protocols, holding dual degrees in veterinary medicine and science. Focuses on evidence-based approaches to skin disease management.
Dr. Allison Cox
Board Certified Veterinary Dermatologist
Dermatology specialist with expertise in laser therapy applications and advanced skin condition treatments. Committed to improving patient outcomes through innovative care methods.
Questions
What services do you offer for pet skin conditions?
We specialize in diagnosing and treating allergies, chronic skin diseases, and ear conditions using advanced diagnostic tools and customized treatment plans.
How do I schedule a dermatology appointment?
Pet owners can request appointments through our website or by phone. Referring veterinarians can submit cases using our online referral forms.
Do you accept pet insurance?
We recommend checking with your insurance provider about coverage for specialist dermatology services. Payment is required at the time of service.
What should I bring to the first appointment?
Please complete registration forms in advance and bring medical records, current medications, and detailed history of skin/ear symptoms.
How do you handle follow-up care?
We provide written discharge instructions and maintain communication through phone and email. Recheck appointments are scheduled as needed for treatment adjustments.
Reviews (7)
Sandra Skyllar
Oct 26, 2021
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
TEN STARS for Dr Vincent Defalque: he is an amazing expert and a kind, dedicated, and caring vet. Our pets have greatly benefited from his care and the cost of the care was absolutely reasonable. We highly recommend Dr Vincent and his wonderful team at NWVDS!
TEN STARS for Dr Vincent Defalque: he is an amazing expert and a kind, dedicated, and caring vet. Our pets have greatly benefited from his care and the cost of the care was absolutely reasonable. We highly recommend Dr Vincent and his wonderful team at NWVDS!
Sanja Marinkovic
Oct 17, 2021
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
We have had years of amazing experience with Dr Defalque and everyone at this clinic. Our dogs Princess and Lady have received the best care and the cost of care has been absolutely reasonable. Thank you Dr Defalque, Amanda, and everyone else for being so professional, friendly, and caring.
We have had years of amazing experience with Dr Defalque and everyone at this clinic. Our dogs Princess and Lady have received the best care and the cost of care has been absolutely reasonable. Thank you Dr Defalque, Amanda, and everyone else for being so professional, friendly, and caring.
Haiku & Mega The Former Ferals & Their BullCat Maddie
May 21, 2021
Report
Absolutely!!!! Dr. Defalque, Amanda, Mathew, Lori and the rest of the staff are amazing, thorough , compassionate make you feel like family. All the staff helped me understand the procedure. Love you Guys!!! Love Haiku and Her BullCat and Me
C. R.
Mar 30, 2021
Report
Avoid this place. I recent brought my pet in for allergy, and the vet talked to me in a convincing way that his treatment would help. However, when I saw the bill, it was astonishing. The bill was >$1000 CAD, and they prescribed 4 kinds of drugs which are not only expensive, but also useless. The vet also charged me for 2 bags of treats. LMAO. I have never seen vet prescribing treats for dogs. He told me it's beef, I mean he could just have told me to get beef treats. How desperate are you guys to sell S**T to your patients? People came to you with their sick pets, and you are ripping people off
Carol Gough
Mar 18, 2021
Report
Communication was lacking to assist in making informed decisions. Found we were frustrated more than anything through the entire process.
Irene Bennett
Jan 25, 2021
Report
In May of this year we had the pleasure of our beloved dog Ellie seeing Dr Korbelik at his satellite Langley location. I cannot say enough about the care the whole team gave our dog. Very recently we had to say good by to our beloved Ellie, I advised the office as Ellie had an appointment scheduled the end of December. Yesterday we received a lovely card signed by all the team and personal notes. The impact that small gesture had on our family was immense, thank you for being the amazing humans that you are.
Kaylee Skoda
Dec 16, 2020
Report
I cant say enough positive things to say about the team at North West. Weve been struggling for nearly a year with our pitbulls allergies and after many vet visits, we were referred to see Dr Udenberg. From the get-go, the thorough care put into understanding Leias unique and long-winded medical history was taken into account to create a recovery program tailored just for her. I have never felt so safe and comfortable with the care for my girl, and we are already seeing SO much improvement. A big thank you to the incredible team they are all so kind, so knowledgeable, and so truly
