Business Details
46 Years
experience
Emergency
services
Your Trusted Auto Repair Experts in Duluth, GA
Alex Automotive has been Atlanta's premier service and sales facility for Mercedes and European pre-owned automobiles since 1980. Our team of award-winning technicians brings decades of experience and specialized credentials to every repair, ensuring vehicles meet our exacting standards. We prioritize customer satisfaction through transparent communication, complimentary second opinions, and amenities like shuttle service, discounted towing, and a child-friendly waiting room with free WiFi.Founded by Alex Whitney, our commitment to excellence extends beyond automotive expertise to community involvement, including local school fundraisers and Rotary membership. Our reputation for honesty and reliability has made us a trusted choice for thousands of Atlanta residents seeking premium service for their luxury vehicles.
Services
Engine Repair
Transmission Service
Brake Maintenance
A/C Service
Oil Change
Tire Services
Radiator Repair
Alignment
Periodic Maintenance
Battery Replacement
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of specialized experience with Mercedes and European vehicles.
- Our team includes award-winning technicians with industry-recognized certifications.
- We provide complimentary second opinions to ensure accurate, cost-effective repairs.
- Our amenities include shuttle service, discounted towing, and free WiFi.
- We protect customer interests through transparent communication with warranty providers.
What people say
Excellent service
Professional and friendly
Honest quote
No upselling
Knowledgeable technicians
Services
Engine Repair
Our certified technicians diagnose and repair complex engine issues with precision. We use advanced diagnostic tools and genuine parts to restore performance and reliability. Customers benefit from transparent cost estimates and warranties covering repairs for up to 36 months.
Transmission Service
Specialized maintenance and repair for automatic and manual transmissions. Our team addresses fluid leaks, gear shifting issues, and component failures while ensuring compliance with manufacturer specifications. Services extend transmission lifespan and prevent costly breakdowns.
Brake Maintenance
Comprehensive brake inspections, pad replacements, rotor resurfacing, and fluid flushes. We prioritize safety by identifying wear patterns early and using premium components. Customers receive detailed reports explaining necessary repairs and cost-saving options.
A/C Service
Diagnosis and repair of automotive air conditioning systems. Our technicians recharge refrigerant, replace faulty compressors, and service cooling components to restore optimal cabin comfort during hot Atlanta summers.
Oil Change
Scheduled oil changes using high-quality synthetic lubricants. We inspect fluid levels, replace filters, and check for leaks during each service visit. Regular maintenance prevents engine wear and maintains vehicle warranties.
People
Alex Whitney
Owner
Founder of Alex Automotive since 1980, Alex brings decades of automotive expertise. Active in the community through Rotary membership and local school fundraisers, he prioritizes customer trust and technical excellence.
Renee McDonald
Office Manager
Office Manager since 1995, Renee manages daily operations with 20+ years of automotive industry experience. She enjoys community engagement and has been with Alex Automotive for over 25 years.
Billy McDonald
Shop Foreman
Certified technician and shop foreman with 25+ years of experience. Specializes in Mercedes diagnostics and repair procedures while mentoring junior technicians in best practices.
Mike Garner
Service Manager
Service Manager coordinating customer needs with technical execution. Ensures timely repairs and clear communication between clients and technicians for a seamless service experience.
Jamie McWaters
Service Administrator
Handles service scheduling, warranty claims, and customer inquiries. Provides administrative support to ensure efficient workflow and accurate documentation for all repair orders.
Questions
What types of vehicles do you service?
We specialize in Mercedes-Benz, BMW, Audi, Volkswagen, Porsche, and Land Rover vehicles.
Do you offer warranties on repairs?
Yes, we provide a 36-month/36,000-mile nationwide warranty on all major repairs.
Are your technicians certified?
Our team includes award-winning technicians with multiple industry certifications.
Do you provide shuttle service?
Yes, we offer complimentary shuttle service for customers during vehicle repairs.
Can I schedule an appointment online?
Yes, use our online scheduling system or call us at (678) 882-1658 to book.
Do you accept insurance claims?
We work with most insurance providers and assist with claims processing.
Reviews (6)
Mitchel DeFrancis
Jan 28, 2022
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Absolutely love this place and everyone here. They do an incredible job, great prices too. Montero is worth any price!! My car looks and runs perfect!!
Joanna Fortson
Nov 18, 2021
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I highly recommend taking your car here whether its for maintenance or repair..they are all so nice & professional! Renee at the front is awesome! Wouldnt take my Mercedes anywhere else- keep up the excellent work and thank you!!
Ranko Blazanovic
Oct 27, 2021
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Ive been in the market for a W210 E55 for a while and found the perfect one at Alex Automotive. Ive got to say that Im absolutely in love with the car and dealing with Steve made the car buying experience amazing! A good guy and a fellow car enthusiast, I felt so confident in the condition of the car I bought it while on vacation without even looking at it and was not disappointed! Every single one of the cars on the lot was super clean and well maintained. The vehicle I purchased came with full service history since new, and its a 2000! The car was meticulously maintained and I look
Albert W.
Oct 12, 2021
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A reliable business, with exceptional personnel, always responsive and reliable. They're honest, too.
G. Head
Sep 25, 2021
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While Alex and team do a great job with Mercedes vehicles, I just found out that they do fantastic work with Infinitis as well. Bought an older model FX35. Montero and team really hooked it up. Now it runs like a charm. Michael, Devin, Renae and Alex always make me feel like I'm part of the family, and they treat my car as if it were theirs. Over the moon with this one!
Ken Webb
Sep 08, 2021
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Alex Automotive has always been a great place to maintain and repair your Mercedes. The mechanics are the best trained and experienced. The owner is fair and prices are reasonable.
