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Business Details
50+ Years
experience
Your Trusted Partner for Used Car Deals in Ottawa
Established in 1963, Wallace Automobiles has served Ottawa for over six decades as a family-owned business. We relocated to our current McArthur Avenue location in 1990, maintaining our commitment to quality vehicles and customer satisfaction. Our inventory features approximately 100 pre-owned cars and trucks, all rigorously inspected and certified before sale. We prioritize honest service, competitive pricing, and personalized attention to ensure every customer finds their ideal vehicle. With generations of automotive expertise, we continue delivering trusted solutions to Ottawa drivers.
Services
Used Cars Used Trucks Mechanical Warranty Rust Protection Roadside Assistance Payment Protection Plans
Details
  • Year established: 1963
Highlights and features
  • We offer over 50 years of experience in the auto industry
  • Family-owned business with generational automotive expertise
  • 100+ quality-certified pre-owned vehicles in stock
  • Transparent pricing with no hidden fees
  • Customized financing solutions for all credit situations
Services
Used Cars
Wallace Automobiles offers a curated selection of quality-certified used cars. Every vehicle undergoes rigorous inspection to ensure reliability and safety. Our inventory includes diverse makes and models to suit various budgets and lifestyles, with transparent pricing and no hidden fees.
Used Trucks
We specialize in durable, well-maintained used trucks for work and recreation. Our inventory features pickups and SUVs with detailed service histories. Each truck receives comprehensive mechanical evaluation to guarantee performance and value for commercial and personal use.
Mechanical Warranty
Our mechanical breakdown agreements protect against unexpected repair costs. Coverage includes critical components like engines and transmissions. Plans provide peace of mind for used vehicle owners, with customizable terms to match individual driving needs and budgets.
Rust Protection
We offer advanced rust protection systems for vehicle exteriors and undercarriages. Our technology prevents corrosion without messy annual applications. The low-draw electronic system effectively safeguards vehicles against Canadian winter conditions and road salt damage.
Roadside Assistance
Our 24/7 roadside assistance covers Canada and the US for unexpected situations. Services include towing, battery jump-starts, and fuel delivery. This program ensures drivers receive prompt help when needed, minimizing vehicle downtime and travel disruptions.
People
Allan Wallace
Founder
Founded Wallace Automobiles in 1963, establishing Ottawa's original used car dealership on Richmond Road. Pioneered the company's commitment to quality vehicles and customer satisfaction before passing leadership to his son Bruce in 1998.
Bruce Wallace
Operator
Joined the family business in 1987 and assumed leadership in 1998. Oversees daily operations at the McArthur Avenue location, maintaining his father's legacy while expanding inventory and service offerings to meet modern automotive needs.
Frank Kelly
Sales Specialist
Automotive financing expert with 20 years of experience helping customers secure vehicle loans. Specializes in working with diverse credit situations to find affordable financing solutions while prioritizing customer satisfaction and long-term relationships.
Questions
How long has Wallace Automobiles been in business?
We've served Ottawa drivers since 1963, making us one of the region's longest-established used vehicle dealerships with over six decades of automotive expertise.
Do you offer financing options for all credit situations?
Yes, our financing specialists work with major banks to create customized solutions for various credit profiles, helping customers rebuild credit while purchasing quality vehicles.
What types of vehicles do you stock?
We maintain approximately 100 pre-owned cars, trucks, SUVs, and vans in our inventory, with new arrivals added regularly to provide diverse options for our customers.
Are your used vehicles inspected before sale?
Every vehicle undergoes comprehensive mechanical and safety inspections by certified technicians to ensure reliability and meet our strict quality standards before customer delivery.
Do you provide vehicle protection plans?
Yes, we offer mechanical breakdown warranties and rust protection systems to safeguard your investment against unexpected repairs and environmental damage.
Reviews (7)
Ryan Plunkett
Nov 30, 2021 Report
What a great organization. They are to the point with no BS. Quick friendly service. The truck I purchased was immaculate and of high quality. Who ever is sourcing the used vehicles has an eye for great quality. Thank you Frank for your professionalism quick turn around and making this purchase pleasant. I highly recommend checking this place out!
Erin Kelly
Oct 31, 2021 Report
Great experience purchasing my first car from Frank Kelly. Great price, great car, and exceptional service. I would recommend Wallace Automobiles to anybody who is in the market to purchase a car.
Andrea Gigeroff
Sep 20, 2021 Report
Fantastic and fast service, and great price on an older car. You won't find a better deal anywhere else!
Rm Redden
Aug 30, 2021 Report
In June I purchased a used truck from Wallace. There were a few minor issues that appeared during the warranty period that Wallace promptly took care of, but there was a huge issue that came after their warranty period had expired. Through professional and respectful correspondence with my sales person, Frank Kelly, we were able to come to an… agreement on financial compensation. Please note that Wallace was not legally required to do anything, but they are an excellent company and maintaining a good name is very important to them. I highly recommend going to Wallace.
Frankie Beans
Aug 06, 2021 Report
Vehicle broke after 6 months. We had to save up just to fix it because it was out of warranty and Wallace couldn‘t help us. When we went to sell the lemon, found out that it had been in an $11,000 accident that the dealership had not disclosed. Significantly reduced the amount we got for it. Buyer beware.
Jonathan Bsdguks
Aug 02, 2021 Report
Amazing Staff! Quick and simple buying with no hassle. Best used vehicle dealership in Ottawa with great experience. Theyve been in business since 1963
Larry & Heidi Jankovic
Dec 23, 2020 Report
Frank was great to deal with. Could not be happier with the vehicle. We drove 350 km to look at the vehicle on his word that it was worth the trip and it was. He stayed late because we got caught in traffic. Overall very happy.