Business Details
22 Years
experience
Your Trusted Ottawa Used Car Dealership & Auto Repair Shop
Canadian Auto Mall was established in 2004 by two Ottawa-based computer engineers with a vision to create a one-stop solution for pre-owned vehicle sales and servicing. Our commitment to quality, service, and fair pricing has driven tremendous growth over the years, allowing us to expand our offerings to include comprehensive auto repair, Ontario emissions testing, and vehicle safety services. We specialize in selling only the highest-quality used vehicles, sourced from reliable manufacturers and lease companies, all of which undergo rigorous inspections to ensure mechanical soundness and accident-free history.Our one-price policy eliminates negotiation, ensuring every customer receives equal treatment and transparent pricing that consistently ranks lower than competitors in the Ottawa market. Customer satisfaction remains our top priority, as evidenced by our teams dedication to delivering vehicles on time and in the promised condition. We provide detailed vehicle history reports and offer hassle-free trade-in services for private sellers. Our staff, including top-rated professionals like Craig and Ott, prioritizes a pressure-free experience, ensuring every client feels respected and valued throughout the process.
Services
Used Car Sales
Auto Repair
Emission Testing
Vehicle Safety Inspections
Trade-In Services
Details
- Year established: 2004
Highlights and features
- We offer over 25 years of combined experience in Ottawas automotive industry.
- Our one-price policy ensures transparent, non-negotiable pricing for all customers.
- Vehicles undergo rigorous inspections and come with detailed history reports.
- We provide Ontario emissions testing and certified vehicle safety inspections.
- Our team delivers vehicles on time and in the condition agreed upon in contracts.
What people say
Great service
No pressure
Hassle-free experience
Fair pricing
Top-rated staff
Services
Used Car Sales
We specialize in selling late-model used cars, SUVs, and trucks with low mileage and remaining factory warranties. All vehicles undergo strict inspections to ensure mechanical soundness and accident-free history. Our inventory includes reliable models from top brands like Toyota, Ford, and Honda, sourced directly from manufacturers and lease companies.
Auto Repair
Our certified technicians service all makes and models, offering routine maintenance and complex repairs. We use state-of-the-art equipment to ensure your vehicle runs efficiently and safely. From oil changes to brake replacements, our team delivers dependable solutions tailored to your cars needs.
Emission Testing
We provide Ontario Ministry of Transportation-certified emissions testing to ensure your vehicle meets environmental standards. The process includes a comprehensive diagnostic scan and exhaust analysis. Passing vehicles receive official documentation required for registration renewal.
Vehicle Safety Inspections
Our safety inspections cover critical components like brakes, tires, lights, and steering systems to meet provincial regulations. We issue official safety certificates for vehicle registration or sale. Any necessary repairs are completed using high-quality parts to ensure compliance and roadworthiness.
Trade-In Services
We offer hassle-free trade-in evaluations for private sellers, providing fair market value based on condition and demand. Our process includes a detailed inspection and transparent pricing. Accepted vehicles are prepared for resale, ensuring a seamless transaction for customers upgrading or selling their cars.
People
Craig
Sales Representative
Craig is a top-rated sales professional known for his honest, pressure-free approach and exceptional customer service. He prioritizes client needs and budget constraints while ensuring a smooth purchasing experience.
Ott
Sales Representative
Ott specializes in facilitating seamless vehicle transactions, including trade-ins and financing coordination. He maintains open communication with customers and ensures post-sale satisfaction through follow-up support.
Shaun
Sales Associate
Shaun provides knowledgeable, non-intrusive guidance during test drives and vehicle inquiries. His approachable demeanor and product expertise make him a trusted advisor for first-time and returning buyers.
Questions
What types of vehicles do you sell?
We specialize in late-model used cars, SUVs, and trucks from brands like Toyota, Ford, and Honda, all with low mileage and remaining factory warranties.
Do you offer financing options?
Yes, we provide auto financing solutions to help customers secure competitive rates and flexible terms tailored to their budget.
Can I trade in my current vehicle?
Absolutely! We offer free trade-in appraisals and handle the process seamlessly, whether you’re purchasing a new vehicle or selling outright.
What service hours are available?
Our sales team is available Monday-Thursday 9am-7pm, Friday 9am-6pm, and Saturday 9am-5pm. Service department hours are Mon-Thu 9am-5pm, Fri 9am-4pm.
Do you service all vehicle makes?
Yes, our certified technicians service and repair all makes and models, including routine maintenance and complex diagnostics.
What warranties do you offer?
We sell vehicles with remaining factory warranties and offer extended warranty options through trusted providers for added peace of mind.
Reviews (4)
Christian Prince
Dec 17, 2021
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Allen martha a true professional trader, she's very Personable & Extremely Knowledgeable in FOREX TRADING INVESTMENT. She goes extra mile to understand his clients needs so that he can provide Just what is important to them ... I highly recommend you all to her, She can help you trade your Bitcoin without any lose, she helped me, You can reach her via through WhatsApp: +1 (302) 219-6094 Email: allenmartha897@gmail.com
Mario Nadeau
Oct 31, 2021
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My wife and I have had the pleasure of dealing with Ott from Canadian Auto mall on 2 occasions now.He has made our experience in purchasing a pre-owned car by far the most pleasant, efficient and easiest way possible!! Highly recommended with a down to earth staff. Thank you
Sd Marin
Oct 11, 2021
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From start to finish, our experience with Ott at Canadian Auto Mall was outstanding. We purchased our vehicle online as we live out of the area. He made the entire process smooth and seamless from start to finish. We will definitely consider purchasing here in the future (even though we don't live in the area) as the service and professionalism are top notch! Thank you!
Patricia Collins
Sep 23, 2021
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I'd been looking for a 2020 white Nissan Kicks for months without luck. Feeling a little frustrated one day I started looking again and found Canadian Auto Mall and the first car showing was a 2020 white Nissan Kicks, low mileage, good price and they were located 10 minutes away, bonus. Hadn't purchased a new car in 16 years so had a lot of noise regarding car salesmen in my head but the reviews for CAM were very good so I felt comfortable pursuing this. This purchase was stress free, relaxing and fast and I had keys in my hand within a few days.
Craig has a lot of finance experience is very laid
Craig has a lot of finance experience is very laid
