Merecroft Veterinary Clinic

Business Details

31 Years

experience

Emergency

services

Your Trusted Veterinarians in Campbell River

Merecroft Veterinary Clinic has been dedicated to providing comprehensive veterinary care for companion animals since 1995. Our full-service hospital offers wellness exams, preventive care, diagnostic testing, surgical procedures, and dental care for dogs, cats, pocket pets, and exotic animals. We prioritize personalized attention, utilizing advanced equipment like digital dental x-rays and in-house laboratory facilities to ensure accurate diagnoses and effective treatments.

Our team maintains expertise through annual continuing education, focusing on both medical excellence and client education to promote lifelong pet health. With a philosophy centered on partnership with pet owners, we aim to deliver compassionate care while offering resources like our extensive Pet Medical Library and 24/7 emergency services for established clients.

Services

Emergency Care Pharmacy Services Diagnostic Testing Dentistry Microchipping Flea Control Prescription Diets Behavioral Counseling Laboratory Services Pet Health Education

Details

Year established: 1995

Highlights and features

We offer 24/7 emergency care for established clients.
Our in-house pharmacy provides convenient access to medications.
Experienced team with annual continuing education in veterinary medicine.
Comprehensive services from wellness exams to advanced surgeries.
Partnership-focused approach to pet health management.

Website

Update Listing

Services

Emergency Care

We provide 24/7 emergency veterinary care exclusively for established clients. Our team handles critical situations with rapid assessment and treatment protocols to stabilize pets during after-hours crises. This service ensures continuity of care for patients with urgent medical needs outside regular business hours.

Diagnostic Testing

Our in-house laboratory performs bloodwork, urinalysis, and parasite testing using advanced equipment requiring minimal sample volumes. For specialized diagnostics, we collaborate with external reference laboratories to ensure comprehensive health assessments and timely results for accurate treatment planning.

Dentistry

We offer complete dental services including oral exams, digital x-rays, extractions, and surgical treatments. A visiting dental specialist provides advanced procedures while our team focuses on preventive care to maintain optimal oral health and prevent systemic disease in pets.

Pharmacy Services

Our fully stocked pharmacy provides prescription medications, flea/tick preventatives, heartworm protection, and therapeutic diets. An online ordering system complements in-house availability to ensure convenient access to essential pet healthcare products for our clients.

Behavioral Counseling

We address behavioral issues like aggression, house soiling, and destructive habits through evidence-based counseling. Following guidelines from veterinary behavior organizations, our team develops customized intervention plans to improve pet well-being and strengthen human-animal bonds through positive reinforcement techniques.

People

Dr. Helen Kwong

Founder

Dr. Kwong established Merecroft Veterinary Clinic in 1995 after graduating from veterinary school. She leads our team in delivering compassionate care while maintaining focus on preventive medicine and community pet health education.

Dr. Loc Legendre

Visiting Dental Specialist

Dr. Legendre provides advanced dental care services during scheduled visits. His expertise in oral surgery and dental diagnostics enhances our ability to treat complex dental conditions affecting companion animals.

Questions

Do you offer emergency services for new clients?

Emergency care is available 24/7 exclusively for established clients with active patient records at our clinic.

What pet species do you treat?

We care for dogs, cats, pocket pets, and exotic animals at our full-service veterinary hospital in Campbell River.

Are prescription diets available through your pharmacy?

Yes, our pharmacy offers therapeutic nutrition products tailored to specific medical conditions under veterinary guidance.

How can I access pet health information?

Our online Pet Medical Library contains over 1,200 articles covering various pet health topics and care guidelines.

Do you provide dental care for pets?

We offer comprehensive dentistry services including cleanings, extractions, digital x-rays, and specialist consultations for advanced cases.

Reviews (7)

Write a Review

Ian Nickerson

Sep 14, 2021 Report

We acquired our kitten from the SPCA, wonderful people, awesome experience. We were given a free check up after the first week to check on her spay surgery. We were given a pamphlet specifically for this establishment. We called to book an appointment and were told we needed to make a $25 deposit before they would even make the appointment. I asked them what the deposit was for, and they said it would be returned on our first billed visit. I asked the receptionist, what if we want to go with a different Vet later? I was advised to go elsewhere then.
$25 for a free check up, is, is? Uhh? underhanded

Shonna Karine Sawyer

Jul 16, 2021 Report

⚠️I DO NOT RECOMMEND THIS PLACE!!⚠️
So I brought my bunny in to be fixed. The vet opened her up and discovered the bunny didn’t have a uterus. Then charges me $515 and sends me home saying not to let her around unfixed male bunnies. 🤯. Seriously! She didn’t have to fix her but still charged me so much. I can understand charging a bit but $515. She said cause it took her twice as long to look for the uterus then to actually fix her. I call Bs.

Barb Denz

May 27, 2021 Report

Great, caring staff. If you have an exotic pet (in our case, ferrets), she is not only the only one in town to have the knowledge, she's the best I've had in 40 years of rescuing.

Hilary Gros

Jan 15, 2021 Report

I understand that people have bad days, but I feel as though that's my only experience with this woman. I was charged over $700 yesterday for the poorest quality and professionalism I have experienced here. My dog was injured and I contacted the emergency line for advice on what to do, and she recommended stitches in the morning. I completely understand the cost of the medications, the cone, the bandage, and the time doing the procedure - keep in mind it was documented as only ten minutes. I was told it would be around four to five hours before he could be picked up and that I had to leave the

Gerry Binnema

Jul 01, 2020 Report

The vet is kind and caring overall. But in the last year of my dog's life I felt somewhat disappointed in the care provided. We brought our elderly dog in because she was collapsing and with only a very cursory exam the vet produced an estimate of over $600 for tests she wanted to run, with no real explanation. We wanted to know what she thought it was, whether there was treatment available for the various things it could be. She just told us that she had spent over $1,000 on tests for her elderly cat, the implication being that if we actually cared, we would simply fork over the money without

Rachel Commandant

Mar 18, 2020 Report

My partner and I have been bringing our dogs to Merecroft Vet for many years. Their team consistently provides our dogs with amazing, compassionate service; any time they are unwell, Dr Kwong is able to quickly and accurately diagnose the issue. They are excellent at controlling and minimizing cost as well. From routine checkups to injuries, and everything in-between, we would highly recommend Merecroft Veterinary Clinic to anyone with a pet.

Jacqueline Minnaar

Jan 15, 2020 Report

The staff are always wonderful and they genuinely care about you and your animal. Helen is concise and genuine and puts you at ease. Her locums are always amazing as well and they follow up with you regularly to make sure your pet - and yourself - are doing okay. The only veterinarian my family and I have ever been to in Campbell River and we will never change. Thank you Merecroft Veterinary Clinic for all you do!