Business Details
43 Years
experience
Emergency
services
Comprehensive Eye Care in North Vancouver
Dumalo Optometry has been serving the North Shore community with comprehensive eye care since 1983. Our family-owned clinic prioritizes personalized service, combining advanced diagnostics with a focus on overall health. With decades of experience, we offer thorough eye exams, early detection of ocular concerns, and tailored vision solutions. Our award-winning optical boutique features premium frames and lenses, curated to meet diverse lifestyle needs. As trusted local eye doctors, we maintain a pristine reputation through consistent quality care and community engagement. Our team of certified optometrists brings specialized expertise in ocular disease management, pediatric eye care, and contact lens fittings.We emphasize transparent communication, avoiding unnecessary treatments while ensuring optimal visual health. Located in Central Lonsdale, we serve patients from across the Lower Mainland with flexible appointment options. Our commitment to excellence extends to direct billing services and participation in elite optical networks like the Nikon Black Alliance. This enduring dedication to patient-centered care has earned us multiple North Shore News Readers Choice Awards.
Services
Comprehensive Eye Exams
Children's Eye Exams
Emergency Eye Care
Optical Dispensary
Contact Lens Services
Details
- Year established: 1983
Highlights and features
- 40+ years of continuous service to the North Shore community
- Personalized care emphasizing overall health and ocular wellness
- Award-winning optical boutique with premium eyewear selection
- Family-owned clinic maintaining top local reputation through quality care
- Multiple North Shore News Readers Choice Awards winners
Associations and certifications
- Nikon Black Alliance
What people say
Trusted eye doctors
Personalized care
Thorough explanations
Award-winning service
Friendly professionals
Services
Comprehensive Eye Exams
Our detailed eye exams assess visual acuity while screening for ocular diseases and systemic health indicators. Using advanced diagnostic technology, we evaluate eye health, detect early signs of conditions like glaucoma or macular degeneration, and provide personalized treatment recommendations. The service includes professional interpretation of results and necessary referrals to specialists when required.
Children's Eye Exams
Specialized examinations for children from infancy through adolescence focus on developmental vision assessment. We use child-friendly equipment to evaluate visual acuity, eye coordination, and depth perception while making the experience engaging for young patients. Early detection of vision disorders helps prevent learning difficulties related to visual processing.
Emergency Eye Care
Immediate attention for ocular emergencies including foreign body removal, chemical exposures, and sudden vision changes. Our experienced optometrists provide rapid assessment and treatment for red eyes, infections, and trauma-related conditions. We prioritize same-day appointments for urgent cases to prevent potential vision loss.
Optical Dispensary
Award-winning optical boutique offering premium frames and lenses tailored to individual needs. Our licensed opticians assist with frame selection based on facial structure and lifestyle requirements. We feature both budget-friendly and designer options with on-site lab processing for expedited service.
Contact Lens Services
Custom contact lens assessments ensure optimal fit and comfort. We offer specialized lenses for astigmatism, multifocal needs, and ocular conditions. The service includes professional fitting, usage training, and access to exclusive consumer programs with major lens manufacturers.
People
Dr. Carmen Dumalo
Optometrist
North Vancouver native with honors from University of Waterloo School of Optometry. Specializes in ocular pathology with experience from Parkland Hospital and international volunteer work. Active in mentoring future optometrists.
Dr. Kimberly Kishi
Optometrist
Graduated with honors from University of Waterloo after studies in Hawaii. Specializes in ocular disease management with clinical experience in Florida. Active in community health initiatives and professional development.
Dr. Jessica Melville
Optometrist
Former pharmaceutical industry professional turned optometrist with expertise in ocular disease and pediatrics. Completed internship at New York Veterans Affairs Hospital. Special interest in glaucoma research and management.
Dr. Regan Huynh
Optometrist
Doctor of Optometry with Distinction from University of Waterloo. Specializes in dry eye therapy and myopia control. Completed externship in rural Manitoba focusing on ocular disease management across all age groups.
Vicky Haliburton
Optician
Licensed optician providing expert frame and lens recommendations. Specializes in helping patients select eyewear that combines functional requirements with personal style preferences.
Questions
What services does Dumalo Optometry offer?
We provide comprehensive eye exams, children's vision care, emergency eye services, premium eyewear, contact lens fittings, and specialized ocular disease management.
Do you accept walk-in appointments?
We recommend booking appointments in advance, but accommodate urgent cases and may have same-day availability for emergency eye care.
Are your optometrists licensed and experienced?
All our optometrists hold current licenses and have extensive training, including specialized education from University of Waterloo and clinical experience in various medical settings.
What payment methods do you accept?
We accept major credit cards and offer direct billing for MSP and extended medical plans including Pacific Blue Cross and First Nations Health Authority.
Do you offer emergency eye care services?
Yes, our optometrists handle urgent eye conditions including infections, foreign body removal, and sudden vision changes with priority scheduling for emergencies.
Reviews (6)
Ryan Et
Nov 03, 2021
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One star bc they claim they have implemented contact tracing yet collect no phone numbers or email or any form of contact (just arbitrary names)!! Also, the guy helping me pick frames would suddenly and with no notice charge his hands over (literally) to move the glasses sitting on my face to "adjust" them!!? This is during a global pandemic and… with no regard for social distancing or basic manners! Even after telling him to just let me know if he thinks i need to adjust how glasses sit on my face, he again moved in to move the frame at which point I had to walk backwards and tell him to
J. Peters
Jun 16, 2021
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I had a fantastic experience getting my eyes fully checked out and examined. The staff were extremely professional and very careful with high attention to detail - Dr. Carmen was amazing and took the time to answer all my questions. I highly recommend Dumalo for all your eyecare, contact lenses needs! JP
Tony Kemp
Oct 03, 2020
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I've been coming here for about 15 years and always received great service and results. After my visit today I simply had to show my appreciation after one of my lenses dropped out for the third time in ten days. In spite of being busy they somehow inserted the lens and tightened it in there, straightened my frame and returned to me sparkling clean some 15 minutes later.. Thank you so much!
Yurek O.
Aug 28, 2020
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Dumalo Optometry Clinic is a very professional and pleasant clinic with personal touch, as advertised. It delivers the best quality eye care I ever experienced in North Vancouver. The stuff delivers amazing results and makes clients very happy.
Dr. Kimberly Kishi is exceptional optometrist, super friendly and professional. Mrs Vicky Haliburton and Mr James Britton are not only super professional but they are full of patience for annoying and demanding clients (like myself). Thank you very much for your help, exceptional service, and great experience.
Dr. Kimberly Kishi is exceptional optometrist, super friendly and professional. Mrs Vicky Haliburton and Mr James Britton are not only super professional but they are full of patience for annoying and demanding clients (like myself). Thank you very much for your help, exceptional service, and great experience.
Jacqueline Forsyth
Jul 15, 2020
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I visited Dumalo Optometry on a visit to Vancouver and was extremely impressed with their professionalism from the front desk to the testing staff to the doctor. They also have a wide array of frames and are extremely helpful in assisting you to find the best look for you. When I got my glasses, they were perfect-no adjustment necessary even with progressives! I definitely will return!
Shannon Lambie
Jun 13, 2020
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So happy with my experience at Dumalo Optometry. I was extremely nervous to try contacts, but the Doctor and the team took so much care in helping me find the right contacts and teaching me how to put them in.
