Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in London Since 1947
Paton Bros. Plumbing has been a trusted name in the industry since 1947, built on a family legacy of quality, reliability, and exceptional craftsmanship. Founded by brothers Robert, William, and Frank Paton, the company has grown into a third-generation business serving London and Waterloo, Ontario. Our commitment to time-honored values and modern innovation ensures every client receives personalized solutions tailored to their residential or commercial needs. With two locations and a state-of-the-art showroom, we combine decades of expertise with cutting-edge products to deliver lasting plumbing systems.Our team of skilled professionals prioritizes customer satisfaction through transparent communication, prompt service, and preventative maintenance strategies. From emergency repairs to full-scale renovations, we leverage advanced diagnostic tools and industry-leading materials to address every challenge efficiently. As a locally rooted company, we take pride in understanding regional plumbing demands and exceeding expectations through integrity-driven service. Our history of collaboration, respect, and continuous improvement solidifies our reputation as Southwestern Ontarios go-to plumbing resource.
Services
General Plumbing Repairs
Plumbing Installations
Plumbing Renovations
Sewer Line Clearing
Sump Pump Replacement
Drain Camera Inspections
Details
- Year established: 1947
Highlights and features
- We offer 75+ years of combined plumbing expertise across residential and commercial sectors.
- Our team provides 24/7 emergency plumbing repair services for urgent needs.
- We use advanced diagnostic tools and high-quality, industry-standard materials for lasting solutions.
- Our state-of-the-art showroom features top-tier plumbing fixtures from leading manufacturers.
- We prioritize preventative maintenance to help clients avoid future plumbing issues.
What people say
Amazing experience
Efficient, respectful
Best service
Price very reasonable
Highly recommend
Services
General Plumbing Repairs
Our experienced team addresses leaks, clogs, and system malfunctions using advanced diagnostic tools and high-quality materials. We prioritize prompt, reliable repairs for residential and commercial properties, ensuring minimal disruption to daily operations. Preventative maintenance plans help clients avoid costly emergencies while extending system longevity.
Plumbing Installations
We specialize in new plumbing installations for kitchens, bathrooms, and commercial spaces, offering expert guidance on fixture selection and layout optimization. Our team ensures code-compliant installations using products from trusted manufacturers, with a focus on durability and water efficiency for long-term value.
Sump Pump Replacement
Our technicians install and replace sump pumps with durable components to protect properties from water damage. We offer backup systems and maintenance plans to ensure reliable performance during heavy rains or floods, providing peace of mind for homeowners and businesses.
Sewer Line Clearing
Using modern equipment, we clear blockages and maintain sewer lines to prevent backups and structural damage. Regular cleaning services improve system efficiency while reducing the risk of emergency situations for residential and commercial clients.
Drain Camera Inspections
We conduct detailed drain and sewer inspections using high-resolution cameras to identify cracks, clogs, or wear. This non-invasive method allows precise diagnosis of issues, enabling targeted repairs that minimize costs and disruption to property owners.
People
James Harrison
President
President James Harrison leads Paton Bros. Plumbing with decades of industry experience, upholding the company's legacy of quality service and customer-centric solutions since 1947.
Heather Attard
Managing Partner
Managing Partner Heather Attard oversees operations with a focus on maintaining Paton Bros.'s reputation for reliability and innovation in residential and commercial plumbing services.
Randy Huber
Lead Estimator
Lead Estimator Randy Huber provides accurate project assessments, leveraging technical expertise to ensure cost-effective solutions that align with Paton Bros.'s standards of excellence.
Questions
What plumbing services do you offer?
We provide installations, repairs, renovations, sewer line clearing, sump pump replacements, and drain camera inspections for residential and commercial clients in London and Waterloo.
Are you available for emergency plumbing repairs?
Yes, we offer 24/7 emergency services for urgent issues like burst pipes, severe leaks, and drain backups to minimize property damage.
How long have you been in business?
Paton Bros. Plumbing has served Southwestern Ontario since 1947, operating as a family-owned business across three generations.
Do you have a plumbing showroom?
Yes, our London location features a state-of-the-art showroom with top-tier fixtures from brands like Kohler, Delta, and Grohe, available by appointment.
What areas do you serve?
We primarily serve London and Waterloo, Ontario, with two fully equipped branches supporting residential and commercial clients across Southwestern Ontario.
Reviews (3)
Tammy Foshay
Jul 13, 2020
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We have been given run-around about the showroom being opened for months now. We are building a brand new home and need the entire home fitted. Personnel uncertain about when showroom will be open and suggested we pick our fixtures "online"!! Um, no thanks. We will take our business to a more reputable business in St. Mary's. Not getting any referrals or recommendations from us.
Allan Lindsay
Jul 02, 2019
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Very unhappy with the plumber who showed up at our house this morning with an attitude just to disconnect a sink. Then to tell us he couldnt come back today to reconnect it.
Steve Pancino
Dec 15, 2017
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Have called them 3 times to come out to repair an infloor system they installed a few years ago. No return calls, no follow up, after last call to them was told they contract out mechanical to a 3rd party. Still nothing......
