Business Details
20 Years
experience
Emergency
services
Trusted Plumbing Services in Southern Ontario
Drains R Us Plumbing has been delivering expert plumbing solutions to residential and commercial clients across Southern Ontario since 2006. Our team of fully trained, certified professionals utilizes state-of-the-art equipment to address every project efficiently, from routine repairs to complex installations. We specialize in high-pressure drain cleaning, video camera inspections, and emergency plumbing services, ensuring accurate diagnostics and effective resolutions. Backed by licensing through the Ontario College of Trades and TSSA certification, we maintain rigorous safety and quality standards.Our commitment to customer satisfaction is reflected in our upfront pricing, seniors discounts, and 24/7 emergency availability. With service areas spanning Cambridge, Kitchener-Waterloo, Guelph, Brantford, and Woodstock, we combine local expertise with industry-leading practices. Our dedication to community involvement through event sponsorships further solidifies our role as a trusted local partner. By prioritizing transparency and reliability, we consistently exceed client expectations while adhering to the highest professional standards.
Services
Emergency Plumbing
Video Inspections
Gas Piping
Backflow Services
Sump Pump Installation
Excavation Services
Drain Cleaning
Pipe Repair
Water Treatment
Plumbing Renovations
Details
- Year established: 2006
Highlights and features
- We offer 24/7 emergency plumbing services for urgent needs
- Our team includes TSSA-certified gas fitters
- We provide upfront pricing with no hidden fees
- Licensed through the Ontario College of Trades since 2006
- Offering seniors discounts for residential customers
Associations and certifications
- Ontario College of Trades
- TSSA
What people say
Knowledgeable and courteous
Excellent job
Timely fashion
Top-notch company
Fair price
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses critical issues like burst pipes, severe leaks, and drain failures. Certified technicians respond promptly to residential and commercial properties across Southern Ontario. We utilize advanced diagnostic tools and maintain full insurance coverage for immediate, reliable solutions during after-hours emergencies.
Video Camera Inspection
Using high-resolution camera systems, we identify drain and pipe issues without destructive excavation. This non-invasive method locates blockages, cracks, and root intrusions with precision. Our technicians provide real-time visual assessments and targeted repair recommendations for both residential and commercial properties.
Gas Piping Installation
TSSA-certified professionals handle gas piping installations and repairs for residential and commercial properties. We ensure safe, code-compliant connections for heating systems, appliances, and outdoor installations. All work includes pressure testing and documentation for regulatory compliance and customer safety.
Backflow Prevention Services
We install and maintain backflow prevention devices to protect potable water systems from contamination. Our licensed technicians perform annual testing and certification required by municipal regulations. Services cover residential, commercial, and industrial properties across our service areas.
Sump Pump Installation
We provide sump pump installation and maintenance services to protect basements from water damage. Our solutions include primary and backup systems with battery-powered options. Technicians ensure proper drainage and compliance with local building codes for residential and commercial properties.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services across Southern Ontario, including weekends and holidays.
What areas do you service?
We serve Cambridge, Kitchener-Waterloo, Guelph, Brantford, Woodstock, and surrounding areas in Southern Ontario.
Are your technicians certified?
All our plumbers are licensed through the Ontario College of Trades and TSSA-certified for gas piping work.
Do you offer video inspection services?
Yes, we use advanced video camera systems to diagnose drain and pipe issues without destructive excavation.
Are there discounts available for seniors?
We offer special pricing for senior citizens on residential plumbing services - ask when booking your appointment.
Reviews (6)
Lokesh Gill
Dec 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Will helped us unclogging our kitchen sink drain. He is very professional and fast. We booked the appointment one day prior and didn't have to call them the second time. Will was on time and fast to fix the issue. I am pleased with the service and would recommend this company.
Will helped us unclogging our kitchen sink drain. He is very professional and fast. We booked the appointment one day prior and didn't have to call them the second time. Will was on time and fast to fix the issue. I am pleased with the service and would recommend this company.
James Car Care Kitchener On
Dec 14, 2021
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Positive:Quality
Had back flow test done. Service was fast and friendly . Will use them again next time. Thanks
Service:Pipe repair
Had back flow test done. Service was fast and friendly . Will use them again next time. Thanks
Service:Pipe repair
Khutaja Qureshi
Aug 10, 2021
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They wasted 3 hrs for paper work .Just focusing more on how to make money through camera.Even I did the drain cleaning and camera b4 their arrival but their main focus was to run the camera. Ultimately I agreed to run the camera, but they left as they got the next call. I waited for them for 1.5 months and they never realized that I aligned other trades too and they wasted all.of my time . I will not recommend them for any kind of job.
Imran Volney
Feb 17, 2021
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I had Drains R Us come out to my place recently. What can I say.. responsive, straight forward, professional. I had 2 issues with my plumbing - slow running tap and leaky pipe under kitchen. The repair man showed up when he said he would - took care of sink at no additional cost - turns out it wasnt a huge problem but what do I know about that stuff... he could've easily told me some BS and charged me a bit but he didnt. He fixed my other problem. Price was reasonable. Satisfied customer here.
Mark Rose A. Turning Desire
Feb 02, 2021
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Drains R Us repaired the drain from my house to my my septic tank today. They did an excellent job! They even installed a cleanout that I (they) can access by simply removing one board from my deck. The plumbers were very knowledgeable and courteous. Very clean and efficient work. Awesome! Please express my many thanks to all at Drains R Us that made this happen in such a timely fashion. I will recommend you to everyone I know.
Elizabeth Esser
Jul 19, 2020
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I used Drains R Us yesterday unknowingly. I had called Mike the Plumber, but obviously was unaware it was the same company. I purposely did not choose them because many reviews mentioned their prices are high, and they really are. Although services was great, fixed my issue just over an hour, I felt the bill was on the high side. $308 for snaking a kitchen sink line. Again, great service though
