Business Details
Emergency
services
Your Trusted Veterinarians in Thunder Bay
At Crossroads Veterinary Clinic, we have dedicated ourselves to delivering high-quality veterinary medicine and compassionate care for dogs and cats. Established with a commitment to both advanced medical practices and a welcoming, small-town atmosphere, our full-service clinic offers preventive, diagnostic, surgical, and emergency services tailored to meet the unique needs of each pet. Our team of experienced veterinarians and support staff prioritizes personalized attention, ensuring pets receive comprehensive care throughout their lives.We emphasize preventive health strategies, including routine exams, vaccinations, and nutrition counseling, while maintaining 24/7 emergency availability for urgent situations. Our facility combines modern technology with a warm, family-friendly environment, reflecting our deep-rooted values and dedication to the communities we serve.
Services
Veterinary Exams
Vaccinations
Dental Care
Surgery
Emergency Services
Microchipping
Nutrition Counseling
Parasite Control
Spay and Neutering
Ultrasound and X-ray
Highlights and features
- We offer 24/7 emergency veterinary services for urgent pet care needs.
- Our team includes experienced veterinarians with expertise in preventive and surgical care.
- We prioritize personalized nutrition counseling tailored to your pet's health requirements.
- Our facility combines modern veterinary technology with a welcoming, family-friendly environment.
- We provide comprehensive preventive care programs for pets at all life stages.
What people say
Compassionate care
Experienced staff
Thorough examinations
Effective communication
Well-maintained facilities
Services
Veterinary Exams
Our comprehensive veterinary exams include head-to-tail assessments, early disease detection, and personalized health recommendations. We emphasize annual check-ups to monitor your pet's well-being and address potential issues proactively. Our exams often incorporate blood work, fecal testing, and dental evaluations to ensure complete health coverage.
Emergency Services
We provide 24/7 emergency veterinary care for critical situations including trauma, poisoning, and acute illnesses. Our team is equipped to handle urgent medical interventions, hospitalization, and stabilization procedures. Emergency services operate year-round with immediate access to diagnostic tools and treatment facilities.
Surgical Services
Our surgical services include spay/neuter procedures, soft tissue surgeries, and orthopedic interventions. Pre-anesthetic bloodwork ensures patient safety, while post-operative care includes pain management and recovery monitoring. We maintain strict sterilization protocols and use modern surgical equipment for optimal outcomes.
Dental Care
We offer complete dental care including professional cleanings, extractions, and oral health assessments. Our services address periodontal disease prevention, tartar removal, and dental trauma treatment. Regular dental maintenance helps prevent systemic health issues associated with oral infections in pets.
Vaccinations
Our vaccination programs protect against core diseases for puppies, kittens, and adult pets. We follow evidence-based schedules for rabies, distemper, and other preventable illnesses. Vaccination plans consider individual risk factors and lifestyle requirements to optimize immune protection.
People
Dr. Bart Marjerrison
Veterinarian
Dr. Marjerrison brings extensive experience in small animal medicine and surgery, focusing on compassionate care and client education. He emphasizes preventive health strategies and maintains active involvement in continuing education to stay current with veterinary advancements.
Dr. Sue Legge
Veterinarian
Dr. Legge specializes in feline medicine and geriatric pet care, advocating for individualized treatment plans. Her approach combines medical expertise with empathetic communication to support pet owners in making informed healthcare decisions.
Dr. Matt Yerxa
Veterinarian
Dr. Yerxa focuses on diagnostic imaging and internal medicine, utilizing advanced techniques for accurate condition assessments. He prioritizes collaborative care with pet owners to achieve optimal treatment outcomes through evidence-based practices.
Kat
Clinic Manager / Technician
Kat oversees daily operations and patient care coordination, combining technical expertise with administrative leadership. Her dual role ensures seamless service delivery while maintaining high standards of veterinary care and client satisfaction.
Dr. Alex Kozak
Veterinarian
Dr. Kozak specializes in dermatology and chronic disease management, offering targeted solutions for complex health conditions. His patient-centered approach focuses on improving quality of life through tailored treatment protocols and ongoing support.
Questions
What emergency services do you offer?
We provide 24/7 emergency veterinary care for urgent situations including trauma, poisoning, and acute illnesses. Our team handles stabilization, diagnostics, and critical care interventions.
How do I schedule a routine appointment?
Call 807-939-2616 during regular business hours to schedule routine appointments. We offer same-day and next-day availability for urgent non-emergency cases.
What preventive care services are available?
We offer vaccinations, parasite prevention, dental cleanings, nutrition counseling, and senior pet screenings. Our preventive programs help maintain long-term pet health and detect issues early.
Do you provide care for senior pets?
Yes, we offer specialized geriatric care including mobility assessments, chronic disease management, and age-related condition screenings to support senior pets' changing health needs.
What surgical procedures do you perform?
Our surgical services include spay/neuter, soft tissue surgeries, and orthopedic procedures. We maintain strict safety protocols with pre-anesthetic testing and post-operative recovery monitoring.
How can I refill my pet's prescriptions?
Request prescription refills through our online portal or by calling during business hours. We process most refills within 24 hours and offer home delivery options.
Reviews (5)
Heather Green
Jan 19, 2022
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Absolutely horrible service from most staff. There is one good receptionist (male) but everyone else is rude and always in a rush. Caused more issues with my pet than when we went in for am emergency, sent my pet home so doped up the following day that he couldn't stand and ended up peeing on himself while sitting. They never sent the prescription… to the pharmacy as they said they would and then they were unreachable. Also ended up taking him to another vet clinic within 24 hours of being discharged from here. We even tried to contact this clinic to address all these concerns once my pet
Ruby Williams
Jan 02, 2022
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DO NOT GO TO THIS VET CLINIC!
Dr. Alexandra (Alex) Kozak is the most incompetent veterinarian I have ever met. She gives inconsistent feedback on her assessments and in regards to diagnostic interpretation. ALWAYS REQUEST TO SEE SCANS AND BLOODWORK RESULTS FOR YOURSELF. She does very minimal to help your pet and provides you with unrealistic solutions that will do more harm than good. She recommends invasive measures before something simple that can be effective. She will have you book multiple appointments for reassessments ($$$$$) and provide no valuable information. FOR THE SAKE OF ALL ANIMALS
Dr. Alexandra (Alex) Kozak is the most incompetent veterinarian I have ever met. She gives inconsistent feedback on her assessments and in regards to diagnostic interpretation. ALWAYS REQUEST TO SEE SCANS AND BLOODWORK RESULTS FOR YOURSELF. She does very minimal to help your pet and provides you with unrealistic solutions that will do more harm than good. She recommends invasive measures before something simple that can be effective. She will have you book multiple appointments for reassessments ($$$$$) and provide no valuable information. FOR THE SAKE OF ALL ANIMALS
Kelly Bales
Dec 21, 2021
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As a new client I was surprised to get in so soon. Riddick (my Pitch Black cat) was quickly diagnosed with diabetes. The staff were great! They made sure I understood the needles and testing, taking time to answer my questions. I have been able to treat him with confidence and his improvement is astounding! A great place with wonderful staff!!
Michele Marie
Nov 20, 2021
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The way the people that answer calls and give any information are always sooooooo mean. It used to be so lovely going there, when did it change? I’m a client why treat me like garbage, especially when we remain calm and polite? Yikes. I will say any vet I have seen has been top notch though! Makes staying or leaving a tough decision.
Lisa Lisa
Oct 23, 2021
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Cross roads has awesome caring vets . They are understanding and supportive ! Thank you for all you do with our fur babies .
