Business Details
41 Years
experience
Emergency
services
Ottawa's Trusted Locksmith Since 1985
Since 1985, Nepean Kanata Lock & Door has provided trusted locksmith solutions to Ottawa residents and businesses. Our team includes Randy Walker, a 20-year industry veteran, and Richard McEvoy, a 40-year Certified Professional Locksmith with prior ownership experience. We prioritize honest service, refusing to recommend unnecessary work, and maintain competitive pricing without compromising quality. As Ottawa's only Authorized ASSA Security Center, we offer high-security lock systems, emergency services, and specialized solutions for residential and commercial clients.Our staff is bonded, insured, and committed to prompt service, with a 100% satisfaction guarantee on all products and installations. Located in Bells Corners since our founding, we serve the west Ottawa community with expertise in key control systems, safe services, and code-compliant commercial hardware installations.
Services
Residential Locksmith
Commercial Locksmith
Emergency Lockout
Key Cutting
Safe Services
High-Security Locks
Access Control
Master Key Systems
Door Repairs
Automotive Keys
Details
- Year established: 1985
Highlights and features
- 20+ years of commercial hardware expertise with industry-leading brands
- Certified Professional Locksmiths with decades of combined experience
- 100% satisfaction guarantee on all products and services
- Ottawa's only Authorized ASSA Security Center for high-security solutions
- Emergency services available with rapid response times
Associations and certifications
- ASSA Authorized Security Center
What people say
Extremely professional
Prompt service
Fair pricing
Emergency assistance
Knowledgeable technicians
Services
Residential Locksmith
We specialize in residential lock installations and repairs using premium Emtek hardware. Our technicians provide deadbolt replacements, keyless entry systems, and patio door security solutions. Customers benefit from same-day service and expert advice on maintaining home security systems.
Commercial Locksmith
Our commercial services include high-security lock installations, master key systems, and access control solutions. We work with leading brands like Schlage and Von Duprin to ensure code compliance and long-term reliability for office buildings and retail spaces.
Emergency Lockout
Available for urgent lockout situations including vehicle, home, and business emergencies. Our rapid response team carries specialized tools for non-destructive entry while maintaining strict security protocols during service calls.
High-Security Locks
As Ottawa's only Authorized ASSA Security Center, we install pick-resistant and bump-proof lock systems. These UL437-listed solutions protect against physical attacks while offering advanced key control and master keying capabilities for residential and institutional clients.
Key Cutting
We cut standard and specialty keys including automotive, motorcycle, and high-security formats. Our technicians handle difficult key types like laser-cut and dimple keys that big-box stores cannot duplicate, with same-day service available.
People
Randy Walker
Owner
With 20 years in the locksmith trade, Randy began his career at Nepean Kanata Lock and developed expertise in high-security systems. A west Ottawa resident, he focuses on customer education and technical innovation.
Richard McEvoy
Certified Professional Locksmith
A 40-year industry veteran and former McEvoy Lock owner, Richard brings deep knowledge of commercial security systems. His experience spans institutional projects and complex master key system designs for large facilities.
Questions
Do you offer 24/7 emergency locksmith services?
Yes, we provide 24/7 emergency assistance for lockouts and security emergencies. Call (613) 726-1128 for immediate help with home, vehicle, or business lockout situations.
Can you cut specialized keys that big-box stores can't handle?
Yes, our technicians cut automotive, motorcycle, and high-security keys including laser-cut and dimple formats. We successfully duplicate keys that major retailers often cannot handle.
Are you certified to install high-security lock systems?
We are Ottawa's only Authorized ASSA Security Center with certified installers for UL437-listed high-security locks. Our technicians maintain current certifications for all major commercial hardware brands.
What commercial lock services do you provide?
We offer master key systems, access control installations, exit device repairs, and code-compliant commercial hardware solutions. Our team works with brands like Von Duprin and Schlage for institutional projects.
Do you guarantee your work?
Yes, all services and products come with our 100% satisfaction guarantee. We stand behind our workmanship and will return to resolve any issues at no additional charge.
Reviews (4)
Elaine S.
Jun 22, 2021
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Highly recommend!!! I am so grateful to the team at NKLock & Security for responding so quickly to my urgent request and for doing such a great job. I needed a keyless entry lock installed urgently, so that home support workers could provide elder care, and I live on the other side of the country. They had a suitable lock in stock and despite their busy schedule they installed it the next day. Great quality, and speedy installation. I want to give a special thanks to Randy and Mike for understanding the urgency, quick response and excellent customer service!!
Kia N.
Aug 24, 2020
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I locked myself out of my parent's home and NKLock & Security were able to come in a timely manner and when it was convenient for me to be there. The technician was on time, friendly, professional, explained what he had to do and gave me options. I am completely satisfied and it was good value for the service I received. I would recommend them to anyone. Thank you for helping me in a pinch,
Glenn Kukulski
Aug 11, 2020
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It was my fault for not first asking the price but I don't feel that I received good value at NKLock. I was charged the full rekey price for an already disassembled lock (required only swapping 1-5 pins) - and the same price to rekey a door handle lock ($25 each). Work was done fast (minimal wait) and was good quality.
Service:Repair hardware
Service:Repair hardware
Carolyn Miyazaki
Jul 19, 2020
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I called Nepean Kanata Lock & Door Service on Monday. Inquiring about how quickly they could help me with my front door handle and lock that broke in half the night before. The earliest they could come would be Wed. I explained I wanted a solid product that wouldn't break in half. They recommended I buy one of their lesser quality brands and order their more solid door handle, because they don't carry the more solid brand. To order it would take two weeks. I was able to get a more responsive lock smith to install a solid all metal door handle and lock within three hours of my call Monday morning
