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Business Details
50+ Years
experience
Your Trusted Jewelry Store in Brockville Since 1970
The Jewel Box is a family-owned and operated full-service jewelry store that has served Brockville and the 1000 Islands region for over 50 years. Our commitment to quality, value, and exceptional service has made us a trusted name in the community. We specialize in curating extraordinary, unique jewelry pieces that reflect the personal significance of the occasions they commemorate. Our team of experienced professionals prioritizes building lasting relationships with clients rather than transactional interactions, ensuring every customer receives personalized attention and expert guidance. Whether you're celebrating an engagement, anniversary, or special milestone, our inventory of high-quality merchandise is offered at competitive prices without compromising craftsmanship.

Our warm, professional associates create a welcoming environment where customers feel comfortable exploring options and making informed decisions. We take pride in being more than just a retail establishment - we help create and preserve meaningful life memories through our jewelry selections. Our reputation for integrity, expertise, and customer-centric service has been built through decades of consistent, reliable business practices. We welcome both in-person visits and remote inquiries, maintaining open communication channels to best serve our clientele. Our enduring success stems from our unwavering dedication to combining exceptional products with unparalleled service in a family-oriented business model.
Services
Bracelets Charms Corporate Jewellery Earrings Engagement Rings Family Jewellery Men's Jewellery Necklaces Pearls Wedding Bands
Details
  • Year established: 1975
Highlights and features
  • We are a family-owned business serving the community for over 50 years
  • Our inventory features unique, high-quality jewelry pieces not found elsewhere
  • Our staff provides personalized service focused on building lasting relationships
  • We offer exceptional value with competitive pricing on all merchandise
  • Our experienced professionals help customers find jewelry that creates lasting memories
What people say
Beautiful rings Personalized service Helped create memories Exceptional hospitality Perfect pieces
Services
Engagement Rings
Our engagement ring collection features meticulously crafted pieces designed to symbolize lifelong commitments. Each ring is selected for its exceptional quality and unique character that will stand the test of time. Our experts guide customers through the selection process to find the perfect symbol of love and devotion that matches both personal style and budget.
Family Jewellery
We offer jewelry collections specifically designed to commemorate family milestones and create lasting generational treasures. Our curated selection includes pieces that celebrate births, anniversaries, and other significant family events with meaningful designs. Our staff helps customers choose items that will become cherished family heirlooms passed through generations.
Pearls
Our pearl collection showcases these timeless gems in various forms including necklaces, earrings, and bracelets. Each piece is carefully selected for its luster, shape, and quality to ensure lasting beauty. Our experts provide guidance on pearl care and selection to help customers invest in these enduring symbols of elegance.
Men's Jewellery
We curate sophisticated jewelry options specifically designed for men's tastes and lifestyles. Our collection includes rings, bracelets, and other accessories that combine durability with refined style. Our staff helps male customers find pieces that complement their personal style while maintaining practical wearability.
Wedding Bands
Our wedding band selection features precision-crafted rings that represent enduring partnerships. Available in various metals and styles, each piece is designed for comfort and lasting wear. Our experts assist couples in selecting bands that perfectly coordinate with engagement rings while reflecting their unique relationship.
People
Bill Vanderscheer
Owner/Goldsmith
With over 50 years of experience in the jewelry industry, Bill combines craftsmanship expertise with personalized service to help customers find meaningful pieces. His hands-on approach ensures every creation meets exacting standards while maintaining the store's family-oriented values.
Judy
Co-owner
As a dedicated jewelry professional, Judy focuses on creating welcoming customer experiences and helping clients select pieces that commemorate life's special moments. Her commitment to personalized service has helped build lasting relationships within the community.
Questions
What payment methods do you accept?
We accept cash, Interac, MasterCard, Visa, American Express, and gift certificates for all purchases.
Do you offer custom jewelry design services?
Yes, our experienced goldsmith can create custom pieces tailored to your specifications and preferences.
What are your store hours?
We're open Monday-Friday 10am-5pm, Saturday 10am-4pm, and closed on Sundays.
Do you provide jewelry repair services?
Yes, we offer professional repair services performed by our skilled goldsmith on premises.
Can I special order specific jewelry items?
Yes, we can special order many items not currently in stock to meet your specific needs.
Do you offer layaway or financing options?
We offer layaway plans to help customers purchase special pieces over time.
Reviews (3)
Anja Jenkinson
Nov 18, 2021 Report
Bill, Judy and the staff are knowledgeable, friendly, helpful and pleasant. It's the only jewelry store I frequent and I've been a satisfied customer for over 35 years. Wonderful gifts come in small packages!
Wilma T.
Nov 30, 2020 Report
Top notch service. Bill was a blessing to work with. Got 3 rings resized and all came back better than ever. In the climate we currently live in, it's nice to see humanity still lives strong! We hit a snafu with one of my rings and the team at Jewel Box was reassuring, kind and caring to my needs. 100% recommended!!
Deborah Collie
Dec 14, 2016 Report
The Jewel Box transformed an old coin into a pendant for me and I am 100% pleased with the results. The staff are friendly, knowledgeable and patient. It is worth checking them out.