Business Details
50+ Years
experience
Your Trusted Auto Body Repair Experts in Courtenay
Reliable Auto Body has been delivering high-quality automotive collision repair services in the Comox Valley for over 70 years. Founded in 1951, we combine decades of experience with state-of-the-art equipment to meet the evolving needs of modern drivers. Our team of certified technicians is committed to providing timely, comprehensive repairs that adhere to the highest safety standards. As a Tier 1 ICBC-approved facility, we offer OEM-certified repairs and a limited lifetime warranty on all our work. We prioritize customer satisfaction through transparent communication, environmentally conscious practices, and a dedication to community involvement.Our facility features advanced tools for aluminum repairs, low VOC waterborne paint systems, and two down draft spray booths. We maintain partnerships with major insurance companies and provide complimentary shuttle services and courtesy vehicles. With over 70 years of local expertise, we ensure every client receives personalized attention and reliable service. Our team continually invests in training and facility upgrades to uphold our reputation as the regions leading collision repair center.
Services
Collision Repair
Bumper Repair
Dent Repair
Paint Repair
Aluminum Repair
Insurance Claims
Assessments
Courtesy Vehicles
Shuttle Service
OEM Certifications
Details
- Year established: 1951
Highlights and features
- 70 years of local expertise in collision repair.
- Tier 1 ICBC-approved facility with OEM certifications.
- Environmentally conscious practices, including full recycling of materials.
- Lifetime warranty on all collision repair work.
- Advanced equipment for aluminum and precision paint repairs.
Associations and certifications
- ICBC Tier 1
What people say
Flawless collision repairs
Friendly staff
Quick turnaround
Lifetime warranty
Excellent customer care
Services
Collision Repair
Our collision repair services address everything from minor dents to major structural damage. Using advanced equipment and OEM-certified techniques, we restore vehicles to their pre-accident condition. Our team prioritizes safety and precision, ensuring repairs meet rigorous industry standards while minimizing downtime for clients.
Insurance Claims
We streamline the insurance claims process for ICBC and private insurers. From initial assessment to final repair, our staff handles documentation, claim numbers, and coordination with insurance providers. This service ensures a hassle-free experience for clients navigating post-collision procedures.
Paint Repair
Our paint repair service utilizes OEM color-matching systems and low VOC waterborne paint for environmentally friendly, flawless finishes. Two state-of-the-art spray booths ensure precision and durability, restoring vehicles to their original appearance while meeting modern environmental standards.
Aluminum Repair
Specialized aluminum repair capabilities address modern vehicle construction needs. Using dedicated tools and certified techniques, we handle complex aluminum bodywork, ensuring structural integrity and factory-level quality for lightweight vehicle components.
Courtesy Vehicles
We provide complimentary courtesy vehicles and coordinate rental arrangements through local agencies. This service minimizes disruption for clients during repairs, with seamless pickup and drop-off options across the Comox Valley region.
People
Curtus Larson
Owner/Manager
Curtus began at Reliable Auto Body as a teenager and worked his way up to ownership. With decades of hands-on experience, he oversees daily operations and ensures adherence to high service standards.
Mike MacLaren
Co-Owner
Mike joined the business in 2001 and became an owner in 2011. He brings extensive technical expertise and leadership to the team, focusing on facility upgrades and service quality.
John Orchard
Founder
John established Reliable Auto Body in 1951. His legacy of excellence continues through the shops commitment to quality repairs and community involvement.
Questions
Does CSN Reliable handle ICBC claims?
Yes, we are a Tier 1 ICBC-approved facility and handle all aspects of ICBC claims from assessment to final repair.
What services does CSN Reliable offer?
We specialize in collision repair, aluminum repairs, paint work, insurance claims, and provide courtesy vehicles during service.
Do you offer a warranty on repairs?
All repairs come with a limited lifetime warranty valid for as long as you own your vehicle.
Are your technicians certified?
Our team holds more OEM certifications than any other facility in the Comox Valley.
What are your business hours?
We operate Monday-Friday 8:00 AM-5:00 PM and are closed on weekends and holidays.
Do you provide rental car assistance?
Yes, we offer complimentary courtesy vehicles and coordinate rental arrangements with local agencies.
Reviews (6)
Gary Kremsater
Jan 25, 2022
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Positive:Professionalism,Punctuality,Quality,Value
Very professional very good at their job. Only thing they could get better at is picking a hockey team
Services:Painting,Body & Trim
Very professional very good at their job. Only thing they could get better at is picking a hockey team
Services:Painting,Body & Trim
Brandon Reeder Runnerreeder
Nov 30, 2021
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Positive:Professionalism,Punctuality,Quality
Great place for your vehicle maintenance. I had some damage on my car and they fixed it fast and efficiently! Would recommend them!!
Service:General repairs & maintenance
Great place for your vehicle maintenance. I had some damage on my car and they fixed it fast and efficiently! Would recommend them!!
Service:General repairs & maintenance
Maria Dennis
Nov 15, 2021
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Reliable got me in quickly, made sure I had a rental for my family while they fixed my truck. When I picked it up the next week it was washed and detailed on the inside! Such a great job! Thanks reliable team!
Service:Body & Trim
Service:Body & Trim
Jocelyn DeRosa
Nov 14, 2021
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Positive:Professionalism,Quality
Had an unfortunate accident with my Audi Q5. Not only did CSN Reliable live up their name, they did so in a professional, friendly and expedient way! Very pleased and impressed with their work. Highly recommend.
Services:Auto glass services,Body & Trim
Had an unfortunate accident with my Audi Q5. Not only did CSN Reliable live up their name, they did so in a professional, friendly and expedient way! Very pleased and impressed with their work. Highly recommend.
Services:Auto glass services,Body & Trim
Rik Casey
Oct 28, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Needing an Auto Body I chose CSN Reliable.They do excellent work.They have excellent customer care and their work is better than new. The shop is spotless and efficient...which reflects their excellent workmanship and their end product. This Auto shop.is one of the best in the CV area.
Services:Painting,Check engine light diagnostic,A/c installation & repair,General repairs & maintenance,Auto detailing,Electrical repair,Interior vacuuming,Body & Trim
Needing an Auto Body I chose CSN Reliable.They do excellent work.They have excellent customer care and their work is better than new. The shop is spotless and efficient...which reflects their excellent workmanship and their end product. This Auto shop.is one of the best in the CV area.
Services:Painting,Check engine light diagnostic,A/c installation & repair,General repairs & maintenance,Auto detailing,Electrical repair,Interior vacuuming,Body & Trim
Kishan Khant
Oct 19, 2021
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Great work, great experience. Very professional and well organized. Need a repair, don't know about insurance and cost. Just give them a call.
