Business Details
Your Trusted Auto Care Partner in Courtenay
Care Automotive Service has been serving the Comox Valley area for over 30 years, establishing itself as a trusted name in automotive repair and maintenance. Our team of certified technicians specializes in comprehensive vehicle diagnostics and repairs for all makes and models, utilizing the latest industry tools and equipment. We prioritize customer confidence through transparent communication, written quotes, and budget-conscious solutions while maintaining a commitment to quality workmanship.Our government-certified technicians oversee all repairs, ensuring adherence to the highest standards of automotive care. With a focus on continuous improvement, we offer a one-year/20,000 KM warranty on all services and use premium aftermarket parts with extended warranty options. Our mission remains centered on delivering exceptional customer experiences through technical expertise, ethical practices, and community-focused service.
Services
Air Conditioning Repair
Battery Replacement
Brake Service
Oil Change
Tire Rotation
Wheel Alignment
Engine Diagnostics
Suspension Repair
Transmission Service
Vehicle Inspection
Highlights and features
- 30+ years of automotive repair expertise in the Comox Valley
- Government-certified technicians oversee all repair work
- Transparent written quotes with budget prioritization
- Latest diagnostic tools for accurate vehicle assessments
- One-year/20,000 KM comprehensive service warranty
Associations and certifications
- Government Certified Auto Technician
- Global Warranty Facility
- Lubrico Warranty Facility
What people say
Friendly and trustworthy staff
Saved my vacation
Complete trust with these guys
Great service
Highly recommend
Services
Air Conditioning Repair
Our certified technicians specialize in automotive air conditioning diagnostics and repair using state-of-the-art equipment. We service both R134A and 1234YF systems, addressing refrigerant leaks, compressor issues, and cooling inefficiencies. With proper maintenance, we help prevent premature compressor failure while ensuring optimal cabin temperature control for passenger comfort.
Battery Replacement
We provide comprehensive battery diagnostics and replacement services using high-quality aftermarket batteries with extended warranty options. Our technicians perform load testing to identify charging system issues and battery degradation. Regular maintenance prevents unexpected failures while ensuring reliable vehicle starts in all weather conditions through proper terminal maintenance and corrosion prevention.
Brake Repair
Our brake repair services address safety-critical components including pads, rotors, calipers, and hydraulic systems. Technicians perform comprehensive inspections to identify wear patterns and potential failures. Regular maintenance prevents costly repairs while ensuring optimal stopping power and vehicle control. We follow manufacturer specifications for brake component replacement and system bleeding procedures.
Oil Change
Our oil change service includes premium lubricant selection, filter replacement, and comprehensive vehicle inspection. Certified technicians follow manufacturer-recommended intervals while checking fluid levels and identifying potential issues. The service includes a multi-point inspection covering safety systems, suspension components, and fluid levels to maintain vehicle warranty compliance and operational reliability.
Wheel Alignment
Using advanced JohnBean imaging systems, we perform precision wheel alignments to manufacturer specifications. Our technicians ensure proper toe, camber, and caster adjustments while centering steering wheels. Regular alignment maintenance prevents uneven tire wear, improves fuel efficiency, and enhances vehicle handling characteristics through proper suspension geometry calibration.
People
Gord
Owner, Automotive Service Technician (Red Seal)
With over 25 years of experience, Gord leads our team as both owner and certified journeyman mechanic. He personally oversees technical operations while maintaining hands-on involvement in complex repairs. His expertise spans all vehicle makes and models, ensuring quality standards are met across our service department.
Kris
Automotive Service Technician (Red Seal)
Certified Red Seal technician specializing in advanced diagnostics and complex repair systems. Kris brings extensive experience with both domestic and import vehicles, focusing on precision diagnostics and quality repair execution. He stays current with evolving automotive technology through ongoing professional development.
Ryan
Office Manager, Service Writer
As service coordinator, Ryan manages customer interactions and service scheduling. He ensures clear communication between clients and technicians while maintaining service records and warranty documentation. His organizational skills help maintain efficient workflow and customer satisfaction.
Colton
Automotive Service Technician (Apprentice)
Apprentice technician working under supervision of certified mechanics. Colton assists with routine maintenance and repair tasks while completing formal training requirements. He demonstrates strong mechanical aptitude and commitment to developing professional automotive service skills.
Questions
Should I consider using synthetic motor oil?
Synthetic oil is recommended for vehicles with extended oil change intervals or frequent stop-and-go driving. It offers better protection at extreme temperatures and lasts longer than conventional oil.
What does an A/C recharge service include?
Our A/C service includes system diagnostics, refrigerant recovery, leak testing, and recharge with proper lubricant. We use specialized equipment to ensure proper charge levels and system performance.
How often should I replace my car battery?
Most batteries last 3-5 years depending on usage patterns and climate conditions. We recommend load testing during routine maintenance to identify potential failures before they occur.
What are signs I need brake repair?
Common indicators include squeaking/squealing noises, vibration during braking, increased stopping distance, and dashboard warning lights. Early intervention prevents more costly repairs.
Do you service both foreign and domestic vehicles?
Yes, our technicians are trained to work on all makes and models including both import and domestic vehicles using specialized diagnostic tools and repair techniques.
Reviews (6)
Jack Nguyen
Dec 12, 2021
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Critical:Value
Go to a different place to get your engine light diagnosed. Other mechanics have the courtesy to give the diagnostic free of charge. This place does not.
Service:Check engine light diagnostic
Go to a different place to get your engine light diagnosed. Other mechanics have the courtesy to give the diagnostic free of charge. This place does not.
Service:Check engine light diagnostic
Kevin Sincennes
Sep 08, 2021
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I'm from out of province and the other shops in town put me in the queue . Ryan got me in his shop right away and even as busy as the shop was got my truck fixed same day and back on the road. Big high five and thanks guys.
Kevin P.
Apr 26, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Fixed up in a timely manner on time and on budget. These guys rocked saved me so much money. Another shop totally misdiagnosed my engine issue which would have cost $2000+ for repairs it didnt need.
Service:Engine repair
Fixed up in a timely manner on time and on budget. These guys rocked saved me so much money. Another shop totally misdiagnosed my engine issue which would have cost $2000+ for repairs it didnt need.
Service:Engine repair
Dan Drover
Jan 28, 2021
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I always get great work and service from Care Automotive! Weather it's my truck, ATV or boat trailer they have always taken great care of me. Just talking to Gord you can tell he has a passion for the work he does. On my last service of my ATV, they saved me $200 in work that I was told from another mechanic that I needed, when in fact I didn't need it at all. Thanks Gord!
Alix Lines
Nov 02, 2020
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I needed an emergency transmission replacement and Care got me in the same day, diagnosed the problem, gave me options for the repair and had my truck ready to go within a day of them receiving the new transmission. Prompt, courteous service.
Tracey Green
Aug 11, 2020
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Positive:Professionalism,Punctuality,Quality,Value
What An amazing bunch of guys. they always treat you with respect. they are punctual and prices are amazing. I have been dealing with them for over 10 years and never once have I had a problem. Thank you for the great job you have done on my Jeeps If you want the best service and price go to Care Automotive
What An amazing bunch of guys. they always treat you with respect. they are punctual and prices are amazing. I have been dealing with them for over 10 years and never once have I had a problem. Thank you for the great job you have done on my Jeeps If you want the best service and price go to Care Automotive
