Drain-Away

Business Details

33 Years

experience

Emergency

services

Your Trusted Ottawa Plumbing Experts

Drain-Away has been a trusted provider of comprehensive plumbing solutions in Ottawa since 1993. Our team of skilled professionals specializes in addressing both residential and commercial plumbing challenges with precision and reliability. With over two decades of experience, we understand the financial pressures property owners face and prioritize cost-effective solutions without compromising quality. Our services span from routine maintenance to emergency repairs, utilizing advanced technologies like CCTV camera inspections to diagnose and resolve issues efficiently. We pride ourselves on delivering personalized service, offering free estimates for complex projects, and maintaining 24/7 availability for urgent situations.

Our commitment to transparency and customer satisfaction has sustained our reputation as a leader in the local plumbing industry. By combining technical expertise with a client-focused approach, we ensure every project meets the highest standards of workmanship and durability. Our dedication to continuous improvement and adherence to industry best practices solidifies our position as a dependable partner for all plumbing needs.

Services

Plumbing Repairs Drain Cleaning CCTV Inspection Emergency Services System Maintenance Frozen Pipe Repair Sewage Backup Gas Detection Trenchless Pipe Leak Prevention

Details

Year established: 1993

Highlights and features

We offer 24/7 emergency plumbing services for urgent needs
Our team has over 30 years of combined plumbing experience
We provide free estimates for major repair projects
We utilize advanced CCTV camera inspection technology
We serve both residential and commercial clients in Ottawa

Website

Update Listing

Services

Plumbing Repairs

We handle all plumbing repair needs from minor leaks to complete system overhauls. Our technicians specialize in cast iron, galvanized, and lead piping systems common in older properties. Using modern techniques, we efficiently address toilet malfunctions, faucet leaks, and water heater issues while minimizing property disruption.

Drain Cleaning

Our comprehensive drain cleaning services maintain optimal flow in storm and sanitary lines. We employ high-pressure hydro-jetting and mechanical rodding to remove stubborn blockages caused by grease buildup, tree roots, and mineral deposits. Regular maintenance prevents emergency situations and extends system lifespan for residential and commercial properties.

CCTV Inspection

Advanced CCTV camera technology allows precise diagnosis of hidden plumbing issues. We inspect sewer lines and drain systems to identify cracks, root intrusion, and blockage locations without destructive excavation. This non-invasive method provides accurate problem assessment and helps plan targeted repairs, saving time and costs for property owners.

Emergency Services

We provide immediate response for urgent plumbing crises including burst pipes, sewage backups, and gas leaks. Our on-call technicians are equipped to handle after-hours emergencies seven days a week. Rapid intervention prevents further property damage and restores system functionality with minimal downtime for residential and business clients.

System Maintenance

Regular maintenance programs help prevent unexpected plumbing failures. We inspect and service water heaters, pressure systems, and drainage networks to identify potential issues before they escalate. Scheduled maintenance improves system efficiency, reduces repair costs, and ensures compliance with safety standards for residential and commercial properties.

Questions

Do you provide emergency plumbing services?

Yes, we offer 24/7 emergency services for urgent plumbing issues like burst pipes, sewage backups, and gas leaks.

What areas do you service?

We primarily serve Ottawa and surrounding areas, including residential neighborhoods and commercial districts.

Are estimates free?

We provide free estimates for major repair projects that require more work than standard service calls.

What plumbing issues do you handle?

We address all plumbing needs including repairs, drain cleaning, camera inspections, and emergency services for residential and commercial properties.

Do you work on older plumbing systems?

Yes, our technicians specialize in maintaining and repairing older systems including cast iron, galvanized, and lead piping commonly found in historic properties.

What technology do you use?

We utilize advanced CCTV camera systems for accurate diagnostics and high-pressure hydro-jetting equipment for thorough drain cleaning.

Reviews (5)

Write a Review

Nathasha Proulx

Jun 02, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Always great service, affordable, amazing customer service and very knowledgeable!
Service:Leak investigation and repair

Holly Langlois

May 28, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fast, friendly, and efficient!! Highly recommend giving them a call.

Marshall Hofmann

May 26, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They dealt with my issue quickly and professionally. No problems at all. Highly recommend. Thanks again for everything!

Quinn Nipius

May 18, 2021 Report

Positive:Professionalism,Responsiveness
Super professional and great service! 100% recommend!
Service:Leak investigation and repair

Vanessa Seguin

May 17, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very quick and efficient, neat work never had any issues with my toilet afterwards. If you're looking for good service and time efficiency I wouldn't bother going anywhere else, this is the place!
Service:Pipe repair