Business Details
27 Years
experience
Emergency
services
Your Trusted Property Management Partner in Vancouver
Downtown Suites has been a trusted leader in Vancouver's rental property management industry for over 25 years. Our team of licensed professionals specializes in strata-titled suites, condos, apartments, and townhouses, providing personalized care and comprehensive management solutions. We pride ourselves on ethical practices, maintaining an A+ rating with the Better Business Bureau since 1999. Our services include full rental property management, tenant placement, Airbnb conversion assistance, and non-resident services.With expertise in BC tenancy laws and a rigorous tenant screening process, we ensure profitable and carefree ownership for property investors. Our commitment to excellence is demonstrated through 24/7 emergency support, tax-deductible services, and a proven track record of maintaining 100% tenant satisfaction across hundreds of managed properties.
Services
Rental Property Management
Tenant Placement
Airbnb Conversion
Non-Resident Services
Condo Management
Details
- Year established: 1999
Highlights and features
- 25+ years of Vancouver property management expertise
- A+ BBB accredited since 1999
- Thorough tenant screening with credit & reference checks
- Tax-deductible management services
- 24/7 emergency maintenance support
Associations and certifications
- Better Business Bureau (BBB)
What people say
24/7 emergency support
Thorough tenant screening
Tax-deductible services
25+ years expertise
Hands-free management
Services
Rental Property Management
Our comprehensive rental property management ensures hassle-free ownership through expert tenant screening, regular maintenance coordination, and timely rent collection. We provide monthly financial statements, market analysis, and 24/7 emergency support while maintaining strict compliance with BC tenancy regulations. Our licensed team handles all aspects from lease renewals to dispute resolution, maximizing your property's value and rental income.
Tenant Placement
We source qualified tenants through rigorous background checks including credit verification, employment confirmation, and reference validation. Our services include professional property marketing, showing coordination, and legally compliant lease preparation. With extensive local market knowledge, we ensure optimal rental pricing while maintaining 100% compliance with BC Residential Tenancy Act requirements for both landlords and tenants.
Airbnb Conversion
Specialized assistance converting short-term rentals to compliant long-term leases under BC's new regulations. We handle tenant transition, lease documentation, and property preparation while ensuring adherence to municipal bylaws. Our team provides ongoing management services including rent collection, maintenance coordination, and tax compliance documentation to avoid penalties and maximize investment returns.
Non-Resident Services
Tailored solutions for out-of-country property owners including remote lease management, tax documentation preparation, and regulatory compliance. We offer multilingual support and handle all local requirements from tenant screening to property inspections, ensuring seamless management while owners reside abroad.
Condo Management
Specialized management for strata-titled units including bylaw compliance, strata council coordination, and common area maintenance oversight. Our services cover tenant-vendor coordination, insurance documentation, and financial reporting tailored to Vancouver's unique condo market requirements.
People
Nicholas Meyer
Founder and President
With over 25 years in Vancouver real estate, Nicholas established Downtown Suites in 1999. Holding UBC and BCIT certifications, he specializes in rental market analysis and strata management. A REBGV member, he's known for ethical practices and deep local market knowledge.
Margaret Olney
Partner
A founding partner with 30+ years in property management. Margaret oversees operational stability and client relations. Certified in energy healing, she ensures balanced team dynamics while maintaining UBC psychology graduate standards in tenant interactions.
Lisa Taylor
Senior Property Manager
With 20+ years experience across North America, Lisa specializes in residential leasing. As Senior Property Manager, she handles market analysis, tenant relations, and property marketing while maintaining licensing under BC's Real Estate Services Act.
Theresa Prak
Property Management Assistant
Supporting the PM team since 2009, Theresa manages property photography, showings, and field operations. She ensures visual marketing excellence while assisting with day-to-day property management tasks across the portfolio.
Questions
What services does Downtown Suites offer for property owners?
We provide full-cycle property management including tenant placement, lease administration, maintenance coordination, rent collection, and Airbnb conversion assistance. Our services cover condos, apartments, and residential buildings across Vancouver's Lower Mainland.
How does Downtown Suites handle tenant screening?
Our rigorous process includes credit checks, employment verification, landlord references, and in-person interviews to ensure quality tenants. We prepare legally binding leases compliant with BC Residential Tenancy Act requirements.
Is Downtown Suites BBB accredited?
Yes, we've maintained an A+ rating with the Better Business Bureau since 1999, reflecting our commitment to ethical business practices and client satisfaction.
Do you offer 24/7 emergency maintenance?
Yes, our emergency service operates 24 hours a day, 365 days a year for urgent property issues requiring immediate attention.
Can you help convert Airbnb properties to long-term rentals?
We specialize in Airbnb conversions under BC's new regulations, handling tenant transition, lease documentation, and ongoing management while ensuring compliance with municipal bylaws.
Are your services tax-deductible?
Yes, our management fees qualify as tax-deductible business expenses against rental income and capital gains.
Reviews (4)
Lori Miller
May 14, 2021
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It has been a pleasure to work with Downtown Suites for the past 12 years. They have maintained my property and provided an effortless experience for me while I was located outside of the province. All maintenance, tenant issues, tax/government changes, all issues relevant to my property were well communicated and I relied on them to keep me compliant. This has involved turnover of tenants, condo repairs, appliance repairs, new flooring etc. Thanks again for the wonderful service! I highly recommend. Best Regards,
Shar Wilson
May 12, 2021
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I highly recommend downtown suites for their professionalism. Everyone that I have talked to in that office is pleasant and always eager to help. We worked with Lisa for four years, she has exceptional customer service skills, very polite and helpful. Thank you so much downtown suites for taking care of us.
Rp Stephens
Feb 18, 2021
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When we bought our place and lived in toronto and needed a property manager, we started with a different company and it was a nightmare. Endless problems and difficulties. Downtown Suites was recommended to us and we switched and it was amazing experience. A complete contrast to the first company.
Lisa, Marcella, Ruby and the rest of the team are so incredibly warm and engaging while still being consummate professionals. Incredibly responsive and always got back to us. They just took care of everything. We were in such good hands and felt so secure even though we were miles away. We moved back
Lisa, Marcella, Ruby and the rest of the team are so incredibly warm and engaging while still being consummate professionals. Incredibly responsive and always got back to us. They just took care of everything. We were in such good hands and felt so secure even though we were miles away. We moved back
Philip Buckley
Jan 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have been a client of Downtown Suites for over three years. I have found that they provide excellent service. They have been very friendly, professional and responsive in all of my dealings with them over the years. I would highly recommend that if anyone needs to rent accommodation that they use their services.
I have been a client of Downtown Suites for over three years. I have found that they provide excellent service. They have been very friendly, professional and responsive in all of my dealings with them over the years. I would highly recommend that if anyone needs to rent accommodation that they use their services.