Business Details
Emergency
services
Open 24/7
always available
Trusted Ottawa Towing & Roadside Assistance Services
At Ontario Towing, we pride ourselves on being Ottawa's premier towing and roadside assistance provider, serving the region with unwavering reliability and expertise. Established with a clear mission to deliver exceptional service, we have built a reputation for rapid response times and comprehensive solutions tailored to meet the diverse needs of drivers in Ottawa and surrounding areas. Our team of certified professionals brings decades of combined experience in vehicle recovery, emergency roadside support, and specialized towing operations, ensuring every client receives expert care. We invest in state-of-the-art equipment to handle everything from standard vehicle towing to complex heavy-duty recoveries, maintaining the highest standards of safety and efficiency.Our commitment to transparency, competitive pricing, and 24/7 availability has earned us the trust of countless individuals and businesses. As a BBB-accredited company, we adhere to strict ethical guidelines and prioritize customer satisfaction in every interaction. Whether you're facing a roadside emergency, require specialized transport for luxury vehicles, or need fleet maintenance support, our team approaches each challenge with the same dedication to excellence that has defined our service since inception.
Services
24/7 Towing
Roadside Assistance
Car Lockout
Mobile Tire Service
Jump Starts
Gas Delivery
Flatbed Towing
Long Distance Towing
Boat Towing
Trailer Towing
Highlights and features
- We guarantee 24/7 availability for emergency towing and roadside assistance.
- Our team includes certified technicians with specialized training in vehicle recovery.
- We maintain a fleet of modern flatbed and heavy-duty tow trucks for all scenarios.
- We provide transparent pricing with no hidden fees or unexpected charges.
- We have earned a BBB-accredited status through consistent customer satisfaction.
Associations and certifications
- BBB
What people say
Prompt, punctual and friendly service
Resolved entire issue within 30 mins
Saved from winter roadside emergency
Reasonable service rates
Lifesaver during Gatineau incident
Services
24/7 Towing
Our 24/7 towing service provides immediate assistance for vehicle recovery at any hour. Specializing in urgent roadside emergencies, we deploy certified technicians with advanced equipment to handle standard and complex towing scenarios. Whether you're stranded in Ottawa's urban core or remote areas, our rapid response team ensures safe, efficient vehicle transport to your preferred destination while maintaining strict safety protocols throughout the operation.
Flatbed Towing
Flatbed towing offers secure transport for vehicles requiring extra care. Our 16-22 foot platforms accommodate luxury cars, motorcycles, construction equipment, and commercial vehicles. This method prevents road wear and ensures safe delivery for damaged, high-value, or specialty vehicles. Technicians use winches and ramps to load vehicles without causing additional damage, making it ideal for long-distance transport and exotic car handling.
Car Lockout
Professional car lockout services restore access to vehicles without damaging locks or security systems. Our technicians use specialized tools like slim jims, wedge-and-reach kits, and fob reprogramming equipment to handle modern keyless entry systems. Available 24/7, this service includes broken key extraction and emergency key replacement, ensuring minimal disruption to your schedule while maintaining vehicle security integrity.
Roadside Assistance
Comprehensive roadside assistance covers battery jumps, tire changes, fuel delivery, and lockout services. Our mobile units carry essential tools and replacement parts to resolve common vehicle issues on-site. When immediate repair isn't possible, we provide safe towing to repair facilities. This service prioritizes safety during extreme weather conditions and high-traffic situations, minimizing risks for stranded motorists across Ottawa's service areas.
Gas Delivery
Mobile gas delivery resolves fuel emergencies with on-site tank refills. Our service provides regular, mid-grade, and premium gasoline to stranded vehicles using licensed delivery vehicles. Technicians safely transfer fuel while following environmental regulations, addressing unexpected empty tanks caused by faulty gauges, detours, or driving inefficiencies. This service operates 24/7 to minimize vehicle downtime and ensure safe continuation of travel plans.
People
Adam
Lead Technician
Adam brings over 15 years of automotive service experience to Ontario Towing. Specializing in emergency vehicle recovery, he has handled over 5,000 roadside assistance cases since joining the company. His expertise in rapid response protocols and customer service has earned multiple five-star reviews from satisfied clients across Ottawa's metropolitan area.
Adel
Senior Recovery Specialist
Adel specializes in complex vehicle extractions and heavy-duty towing operations. With a decade of experience in Ottawa's towing industry, he has developed specialized techniques for winter emergency response and commercial vehicle recovery. Clients consistently praise his technical proficiency and calm demeanor during high-stress roadside situations.
Questions
What services does Ontario Towing offer 24/7?
We provide 24/7 towing, car lockout assistance, battery jumps, flat tire changes, gas delivery, and emergency vehicle transport across Ottawa and surrounding areas.
How quickly can Ontario Towing respond to emergencies?
Our average response time is under 20 minutes in Ottawa's urban core, with specialized teams strategically positioned to minimize wait times during peak hours.
Do you handle specialty vehicle towing?
Yes, we specialize in flatbed towing for luxury cars, motorcycles, construction equipment, and commercial vehicles using specialized loading equipment and secure transport methods.
Are your service rates transparent?
We provide upfront pricing with no hidden fees. All charges are clearly communicated before service initiation, and we honor quoted prices without unexpected additions.
Can you assist with commercial fleet services?
Yes, we offer customized fleet maintenance plans including priority response, volume pricing, and dedicated account management for businesses with multiple vehicles.
What payment methods do you accept?
We accept major credit cards, debit payments, and cash. Corporate accounts may arrange invoiced payments for fleet service contracts and regular maintenance agreements.
Reviews (3)
Elsa J.
May 01, 2021
Report
I called Ontario Towing, first thing in the morning because my car wouldn't start. Adel was super courteous and professional during the call. Upon arrival, he was quick, efficient, and I was super impressed with the knowledge and future preventive tips he was giving me. The service was cost-effective and I super appreciated that he was available and very professional. Later on that same day, my right tired exploded on the highway and I didn't have a charged cell phone or charger. I took the first exit and parked. Called Ontario Towing with my last remaining minute. He was super attentive
Teresa L.
Nov 18, 2020
Report
I am a business owner who is called upon to have customers vehicles towed to our location for service. I have used other towing companies in the past with poor results, tow didn't show up, cost was very high, phone not answered.
Ontario Towing dropped off their business card and requested that I give them a try. I did with great success. I have used them on 4 separate occasions. They showed up on time to pick up the customer's vehicle, their price was reasonable, they were polite, efficient and courteous. If you need a towing company Ontario Towing is the route to go. I have been
Ontario Towing dropped off their business card and requested that I give them a try. I did with great success. I have used them on 4 separate occasions. They showed up on time to pick up the customer's vehicle, their price was reasonable, they were polite, efficient and courteous. If you need a towing company Ontario Towing is the route to go. I have been
Danielle D.
Feb 08, 2020
Report
My car wouldn't start anymore. I had issues with my battery. I was stuck at St-Laurent Shopping Center during traffic hours and within 20 minutes Ontario Towing was there. He helped me twice actually. I got stuck again in Gatineau and he came and turns out it was my battery bolts that needed to be tightened.
