Business Details
22 Years
experience
Your Trusted Flooring Partner in London, Ontario
Flatout Flooring is a family-owned and operated full-service flooring company that has been serving London and Southwestern Ontario for over 19 years. Our reputation for exceptional craftsmanship and hardwood refinishing expertise is built on a foundation of passion, dedication, and a commitment to exceeding customer expectations. With a state-of-the-art showroom featuring thousands of flooring samples and design displays, our team of specialists provides personalized consultations to help clients select materials that enhance both residential and commercial spaces. Our services include product supply, professional installation, and refinishing solutions tailored to meet diverse project requirements. We maintain a strong focus on quality, offering premium flooring options such as hardwood, tile, luxury vinyl, and carpet.Our team's extensive experience, combined with a customer-centric approach, ensures seamless project execution from initial design discussions through post-installation support. We prioritize transparency, professionalism, and attention to detail in every interaction, as evidenced by our long-standing relationships with builders, designers, and homeowners. Our 14,500 sq ft facility supports both retail clients and industry partners with dedicated studio spaces for design consultations. Recognized for our reliability and expertise, we continue to grow while maintaining the personalized service that defines our family business.
Services
Hardwood Flooring
Tile Flooring
Luxury Vinyl Flooring
Carpet Installation
Sports Flooring Solutions
Details
- Year established: 2004
Highlights and features
- We have over 19 years of experience in residential and commercial flooring.
- Our state-of-the-art showroom offers thousands of flooring samples and displays.
- Our team provides personalized design consultations for tailored solutions.
- We offer full-service installation and refinishing solutions for all flooring types.
- We guarantee customer satisfaction with every project through meticulous attention to detail.
What people say
Exceptional craftsmanship
Professional and a pleasure to work with
Exceeded expectations
On time and on budget
Highly recommend
Services
Hardwood Flooring
We provide premium hardwood flooring solutions for residential and commercial spaces, offering both solid and engineered wood options. Our team assists with material selection, professional installation, and refinishing services to maintain lasting beauty. Clients benefit from our extensive product range and expert guidance to match flooring with lifestyle needs.
Tile Flooring
Our tile flooring services include product supply and installation for kitchens, bathrooms, and high-traffic areas. We offer ceramic, porcelain, and natural stone options with customizable designs. Clients receive expert recommendations to ensure durability and aesthetic appeal for both residential and commercial applications.
Luxury Vinyl Flooring
Luxury vinyl flooring solutions replicate natural materials like wood and stone while offering enhanced durability. We supply and install waterproof, scratch-resistant options ideal for active households and commercial spaces. Our team ensures proper material selection and precise installation for long-lasting results.
Carpet Installation
We offer comprehensive carpet solutions including product selection, supply, and professional installation. Our showroom features diverse textures and styles suitable for residential and commercial environments. Clients benefit from noise reduction, comfort, and stain-resistant technologies in modern carpet materials.
Sports Flooring
Specialized sports flooring services include synthetic ice, rubber, turf, and hardwood court installations. We cater to residential gyms and commercial fitness facilities with durable, slip-resistant solutions. Our team provides expert installation and resurfacing for basketball courts, squash courts, and training spaces.
People
Tom Butryn
Owner
Tom founded Flatout Flooring in 2004 after learning hardwood installation from his father. He built the business with strong work ethic and passion for flooring craftsmanship. His leadership focuses on exceptional service and quality execution.
Ola Butryn
General Manager
Ola joined Flatout Flooring in 2015, bringing extensive business management experience. She oversees operations and client relations, ensuring the company maintains its growth trajectory while upholding family values and service standards.
Questions
What types of flooring services do you offer?
We provide hardwood, tile, luxury vinyl, carpet, and sports flooring solutions including product supply, professional installation, and refinishing services for residential and commercial clients.
Do you offer free consultations?
Yes, we provide complimentary design consultations at our showroom or in-home to discuss flooring options and help clients select materials that meet their specific needs.
What areas do you serve?
We primarily serve London and Southwestern Ontario, working with homeowners, builders, and commercial clients throughout the region for all flooring projects.
Can I purchase flooring materials only?
Yes, we offer product-only purchases for all flooring types. Our specialists assist with material selection whether you require full installation services or DIY solutions.
Are appointments required for showroom visits?
While not mandatory, we highly recommend scheduling appointments to ensure dedicated assistance from our flooring specialists and optimal service experience.
Reviews (7)
Gord Silverthorn
Nov 15, 2021
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Flatout Flooring exceeded our expectations from the moment we contacted them to the time they finished.
Agata provides the BEST customer experience Ive seen in a long time! She takes the time to thoroughly explain the process, offer options to suit our needs, and ensure we were always well informed of the schedule.
Hugo, and his team mate Aiden, were top notch! From our initial inspection, we knew wed found the right person for the job.
Hugo explained the process thoroughly and his many years experience refinishing hardwood floors have given us an outstanding finished product! We were
Agata provides the BEST customer experience Ive seen in a long time! She takes the time to thoroughly explain the process, offer options to suit our needs, and ensure we were always well informed of the schedule.
Hugo, and his team mate Aiden, were top notch! From our initial inspection, we knew wed found the right person for the job.
Hugo explained the process thoroughly and his many years experience refinishing hardwood floors have given us an outstanding finished product! We were
Doug Campbell
Oct 16, 2021
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VERY Poor installation. Upgraded our Harwood from builders options. Was supposed to be a high quality engineered hardwood. Floor has squeaked since installation and product is flaking.
Susan Henson
Jun 30, 2021
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There is a good reason why Flatout Flooring has received so many awards for excellence. They removed our old ruined squeaky floors, and installed a new sub-floor and vinyl planking. They perfectly finished off all of the areas that required special attention to detail (like the edging around the fireplace hearth and curved stair landing, the intricate doorway moldings, the old vents that needed to be reduced in size to accommodate new vents, and covering our old basement stairs). Despite our old walls being neither square or straight, they managed to get the planks to line up flawlessly straight
Peter Bialecki
May 11, 2021
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Flatout flooring has a beautiful showroom and beautiful products. We had help picking out tile for our shower from Agata and she is amazing! She maintained excellent communication and made sure our order was correct and in our hands quickly. I had a great experience and will be ordering more from Flatout Flooring in the future. Thank you Agata and staff at Flatout!
Shyla Blyde
Apr 22, 2021
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I truly can't say enough good things about James at Flatout Flooring! I was installing a beveled tile which is very difficult to work with, and James made it look easy. He was professional, had such attention to detail, and installed everything exactly how I envisioned. Amazing guy and amazing work! I will 100% be coming back to Flatout Flooring for my next project!
John Andersen
Jul 27, 2020
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Flatout Flooring was responsible for the flooring and tiling in my new construction apartment. Tom the owner took the time to talk to me about best solutions. The floor installer Mack worked tirelessly and made sure the job was done and done well. The tiling was done by Phil. His attention to detail and quality is among the best I have ever seen. I will use Flatout again without any hesitation.
Thomas Reichelt
Jul 20, 2019
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We just had our maple floors refinished June 2019. The crew was professional, meticulous, hard working, and clean. The floors turned out amazing and changed the whole look of our house for the better. We would use Flatout again in a heartbeat and highly recommend them. Really appreciate the customer service from the office staff and can't say enough good things about the two gentlemen they sent to refinish the floors.
