Business Details
46 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Home Health Care in North Vancouver
Shylo Home Healthcare has been providing personalized home care services in North Vancouver and the Lower Mainland since 1980. Founded on the principles of compassion and expertise, our team of registered nurses and trained caregivers delivers holistic, client-centered care tailored to individual needs. We specialize in geriatric care, palliative support, and post-hospital recovery, ensuring clients maintain dignity and independence in their homes. Our Geriatric Nurse Specialists conduct comprehensive assessments and develop customized care plans, while our 24/7 support system guarantees reliability.As a locally owned business, we prioritize community knowledge and cultural sensitivity, offering transportation services and respite care to alleviate family caregiver burdens. With over four decades of experience, we remain committed to advancing senior care standards through advocacy and innovation.
Services
Home Care
Companion Care
Postpartum Care
Recovery Care
Palliative Care
Special Care
Rides by Shylo
Medication Management
Transportation Services
Respite Care
Details
- Year established: 1980
Highlights and features
- We offer 45+ years of experience in home healthcare since 1980.
- Our Geriatric Nurse Specialists develop personalized care plans for each client.
- 24/7 support ensures continuous care and emergency responsiveness.
- Locally owned and operated with deep community knowledge.
- Complimentary RN supervision included for all clients.
What people say
Compassionate caregivers
Reliable 24/7 support
Personalized care plans
Respite care relief
Experienced nurses
Services
Home Care
Shylo Home Healthcare provides comprehensive home care services for seniors, including meal preparation, medication management, and personal hygiene assistance. Our caregivers ensure clients maintain independence while receiving essential support. Services are tailored to individual needs through initial and ongoing assessments conducted by registered nurses.
Palliative Care
Our palliative care services focus on comfort and dignity for clients with terminal illnesses. Registered nurses and trained caregivers manage pain, provide emotional support, and assist families with respite care. Personalized care plans address physical, emotional, and spiritual needs in collaboration with healthcare providers.
Rides by Shylo
Shylo offers assisted transportation for medical appointments, errands, and social outings. Drivers provide door-to-door assistance, accommodate mobility aids, and ensure client safety. Services include pharmacy pickups, grocery shopping, and escorted walks, enhancing clients' independence and quality of life.
Companion Care
Companion care services include companionship, light housekeeping, and recreational activities. Caregivers assist with daily tasks while fostering emotional well-being. Our consistency-focused approach ensures clients build trust with caregivers, reducing stress for seniors and their families.
Postpartum Care
Postpartum care services assist new parents with household tasks, meal preparation, and infant care education. Caregivers provide respite for overwhelmed families, ensuring parents can focus on bonding with their newborn. Flexible scheduling accommodates varying family needs and promotes postnatal recovery.
People
Margot Ware
Owner/Director
Registered Nurse with 40+ years of gerontological experience, leading Shylo since 1995. Advocates for senior independence through community-based care and industry innovation.
Johanne Collazo
Nursing Supervisor
Registered Nurse with critical care expertise across Canada, Saudi Arabia, and the UK. Focuses on patient advocacy and interdisciplinary collaboration to ensure quality care outcomes.
Ingrid Trindade
HR Manager
Human resources professional with clinical psychology background, prioritizing caregiver-client compatibility and staff development to enhance service delivery and client satisfaction.
Sahar Chalabiani
Scheduler and Office Manager
Multilingual administrator with holistic health background, managing client scheduling and caregiver coordination while maintaining compassionate service standards.
Ginger
Head of Office Security
Labradoodle mascot providing emotional support and office security. Enhances workplace morale through companionship and playful interactions with staff and visitors.
Questions
What is the complimentary in-home assessment?
Our free assessment involves a nursing supervisor visiting your home to evaluate care needs and create a personalized care plan tailored to your specific requirements.
Are services available 24/7?
Yes, we offer 24-hour care with flexible scheduling options including live-in support to accommodate emergency and ongoing care needs.
Does insurance cover home care services?
Some insurance policies cover home care. We recommend verifying coverage details directly with your provider before starting services.
How do you ensure caregiver consistency?
We prioritize scheduling the same caregiver whenever possible, building trust and familiarity through consistent staffing arrangements.
What transportation services do you offer?
Our Rides by Shylo service provides door-to-door transportation for medical appointments, errands, and social outings with mobility aid assistance included.
Can you accommodate special dietary needs?
Yes, our caregivers receive training to prepare meals meeting specific dietary restrictions and cultural preferences as outlined in care plans.
