Business Details
16 Years
experience
Emergency
services
Expert Bed Bug Removal Services in Metro Vancouver
Founded in 2010, BC Bug was established to address the growing challenge of bed bug infestations in Metro Vancouver. Our expertise stems from firsthand experience battling a severe infestation in one of our owner's apartment complexes, which led to extensive research and the development of effective eradication methods. We specialize in comprehensive bed bug removal, offering multiple treatment options including traditional chemical applications, heat treatments, K9 detection, and biopesticide solutions. Our team of certified technicians brings over 45 years of combined experience, serving residential and commercial clients across the region.We partner with organizations like Affordable Housing Societies and BC Housing Foundation, maintaining full licensing and insurance. Featured in prominent publications such as The Globe and Mail, we remain committed to providing transparent, guaranteed solutions while prioritizing client education and peace of mind. Our locally owned operation ensures rapid response times, with a 30-minute callback guarantee during business hours. Through continuous innovation and adherence to industry standards, we strive to eliminate bed bug infestations efficiently and discreetly.
Services
Bed Bug Heat Treatments
Traditional Chemical Treatments
Dog Specialist Detection
Commercial Bed Bug Removal
Aprehend Biopesticide Treatment
Details
- Year established: 2010
Highlights and features
- We guarantee same day or next day service with 30-minute callbacks during business hours
- Our technicians have 45+ years of combined experience in bed bug eradication
- We offer multiple treatment options including heat, chemical, and K9 detection methods
- We are fully licensed, insured, and bonded with government certification
- We provide price match guarantees on comparable quality services
Associations and certifications
- Structural Pest Management Association of BC
- BBB
What people say
Promptly replied
Knowledgeable and helpful
Excellent advice
Honest and professional
Great customer service
Services
Bed Bug Heat Treatments
Our heat treatment process eliminates bed bugs at all life stages by raising temperatures to lethal levels. This chemical-free solution effectively treats entire properties including furniture and wall cavities. The treatment takes 6-8 hours with minimal disruption to residents.
Traditional Chemical Treatments
Proven chemical applications target bed bugs in all hiding places. Our licensed technicians use EPA-registered pesticides for comprehensive elimination. This method remains the most efficient solution for widespread infestations across entire properties.
Dog Specialist Detection
Our trained bed bug detection dog Vana identifies infestations with 97% accuracy. This method excels at locating hidden bed bugs in early stages or verifying treatment success. The non-invasive process covers properties quickly and effectively.
Commercial Bed Bug Removal
Specialized solutions for multi-unit buildings and commercial spaces. Our team handles large-scale infestations in hotels, apartments, and offices. We implement discreet treatments minimizing business disruption while ensuring complete eradication.
Aprehend Biopesticide Treatment
This innovative solution uses natural fungal spores to create long-lasting bed bug protection. The discreet application provides ongoing prevention while being safe for residents and pets. Ideal for high-risk environments requiring continuous protection.
People
Chris
Owner/Operator
With over 45 years combined experience in pest control, Chris leads our technical team. He developed specialized bed bug solutions after overcoming a severe infestation in his own property. His hands-on approach ensures quality service delivery.
Questions
How quickly can you respond to a bed bug infestation?
We guarantee same day or next day service with technicians available 8am-8pm seven days a week. Our 30-minute callback guarantee ensures prompt assistance during business hours.
What treatment options do you offer for bed bug removal?
We provide multiple solutions including traditional chemical treatments, heat treatments, K9 detection services, and Aprehend biopesticide applications. Our technicians recommend the most appropriate method based on your specific situation.
Are your services guaranteed?
Yes, we guarantee complete bed bug elimination. If follow-up treatments are needed, we'll return at no additional charge until the infestation is fully resolved.
Do you service both residential and commercial properties?
We handle all property types including homes, apartments, hotels, and office buildings across Metro Vancouver from Whistler to Chilliwack.
How should I prepare for a bed bug treatment?
We provide detailed preparation instructions including laundry requirements, item removal, and access arrangements. Specific steps depend on the treatment method being used for your property.
Reviews (4)
B. Ridge
Jun 10, 2020
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Firstly the 30min call back guarantee was not true, but after a couple hours when I tried again I did get through and speak to Anthony. I wanted to ask him about a carpet beetle I found and if they are comparable to bed bugs... There was no consultation offered he was really rushing me off the phone just gave me a quote and told me he would send me an infosheet online. The website talks about expertise, but he couldn't answer my basic questions and said I'd have to book a technician cuz he didn't know and they would be be able to tell me more. The infosheet he sent me via email was just about preparing
Jocelyn Plunkett
Nov 13, 2019
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I spoke with Chris today in regards to bed bugs and was super impressed with his knowledge and honesty! I told him i had received a spray from an exterminator but was waiting to do one more as they usually do two to three to make sure everything is dead including the eggs that have hatched. I have however been having extreme anxiety about the issue as ive never dealt with these before and am a bit clueless when it comes to it. I was going to get the heat treatment as well by Canada bed bug but instead of him telling me i needed it just to make a profit he was honest and let me know that getting
Candice Pittman
Oct 13, 2019
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I would highly recommend this business. Chris on the phone was so informative and amazing. He is very honest. Not trying to upsell. After discussing my issue he told me over the phone he was pretty confident we didnt have bed bugs. He even offered for us to send pics for confirmation free of charge. I needed to be 100% sure, so I had Marc from his business come do an in home inspection. He was able to come the same day , did a thorough inspection and assured me we were bed bugs free. Marc was professional. Prompt. Friendly. I would highly highly recommend Marc and Chris if you ever have a bed
Jen Muranetz
Jan 31, 2019
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Chris was extremely helpful. We were unsure if we had bed bugs or not, so he happily let us text him photos of bugs in our home and gave us his expert advise about whether or not it was bed bugs. This was all done free of charge. He also sent a video link on how to do a home inspection ourselves. I really appreciate his willingness to support, even though we were not paying customers. If I ever need an expert to remove bed bugs, I will definitely be using their services! Top notch honest folks.
