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Business Details
18 Years
experience
Custom Orthotics Solutions in Ottawa, ON
ProMotion Orthotics was founded by Stephen Grundy as Grundy & Associates Orthopedic Services and has evolved into a comprehensive custom orthotics clinic and laboratory in Ottawa. Our newly renovated facility offers a welcoming environment with free on-site parking and a team of experienced professionals dedicated to improving quality of life for individuals with physical limitations. We collaborate closely with orthopedic surgeons, physiatrists, rheumatologists, and other healthcare providers to deliver effective, efficient treatment. Our certified orthotists and technicians specialize in custom orthotic solutions for lower and upper extremities, spinal bracing, and orthopedic footwear. We prioritize personalized service, with on-site adjustments available during appointments and a focus on patient comfort and functionality.

Our team includes experts with advanced degrees and specialized training in prosthetics and orthotics, ensuring high-quality care for pediatric and adult patients. We maintain active partnerships with local healthcare providers to streamline referrals and treatment plans. Our commitment to innovation includes offering advanced devices like the L300 Go functional electrical stimulation system for mobility challenges. We provide comprehensive patient resources, including footwear and hosiery solutions that complement orthotic devices. With over 13 years of administrative expertise and technical staff trained at institutions like George Brown College, we ensure seamless patient experiences from consultation to follow-up.
Services
Foot Orthoses Ankle-Foot Orthoses Knee Orthoses Spinal Bracing Orthopedic Footwear Upper Extremity Orthotics Functional Electrical Stimulation Devices Custom Shoe Modifications Compression Hosiery Pediatric Orthotics
Details
  • Year established: 2008
Highlights and features
  • Our certified orthotists have advanced degrees and specialized residency training.
  • We offer on-site adjustments during appointments for immediate comfort improvements.
  • Our team collaborates directly with orthopedic surgeons and physiotherapists for comprehensive care.
  • We provide advanced solutions like the L300 Go functional electrical stimulation device.
  • Our renovated clinic features free on-site parking and a welcoming patient environment.
What people say
Amazing service Excellent orthotics Personalized care On-site adjustments Patient with children
Services
Foot Orthoses
Custom foot orthoses address biomechanical issues through plaster-cast fabrication. We treat conditions like plantar fasciitis and heel spurs while accommodating various shoe types. Our on-site production allows immediate adjustments during appointments.
Ankle-Foot Orthoses
Rigid and hinged AFOs stabilize foot/ankle movement for conditions like drop foot. Custom designs balance mobility and support using advanced materials. We offer energy-storing models for natural gait patterns.
Functional Electrical Stimulation
The L300 Go system restores mobility for neurological conditions like stroke or MS. This wireless device stimulates muscles during gait cycles. We provide specialized fitting and training for optimal functionality.
Orthopedic Footwear
Our footwear collection combines medical functionality with modern aesthetics. Shoes accommodate orthotics while offering modifications like rocker soles and widening. We prioritize comfort without compromising style.
Pediatric Orthotics
Custom solutions for developmental and neuromuscular conditions in children. Our team specializes in patient-centered care with playful design options. We collaborate with pediatricians for growth-friendly solutions.
People
Valerie McCaffrey
Certified Orthotist
B.Sc.Kin. graduate with 2008 technical training from George Brown College. Specializes in pediatric and adult neuromuscular orthotics. Completed residency at ProMotion in 2010. Active in patient education and community engagement.
Jonathan Brown
Certified Orthotist
M.Sc. in Rehabilitation Science from McMaster University. Expert in lower extremity orthotics including KAFOs and knee bracing. Completed residency in 2015. Focuses on active lifestyle integration for patients.
Mark Straby
Master Orthotic Technician
35+ years experience since 1987 George Brown College graduation. Industry veteran with expertise in orthotic manufacturing. Mentors technicians while maintaining hands-on production involvement. Outdoor enthusiast and bagpipe enthusiast.
Nicholas Grundy
Orthotic Technician
Multi-disciplinary technician with law/history degree and culinary management training. Applying for certification while gaining practical experience. Combines technical skills with customer service focus in daily operations.
Donna Macdonald
Office Administrator
13+ years managing clinic operations. Coordinates with funding agencies and physicians to streamline patient care. Serves as primary contact point for scheduling and administrative support needs.
Questions
What types of orthotics do you specialize in?
We provide custom foot orthoses, ankle-foot orthoses (AFOs), knee orthoses, spinal bracing, and upper extremity devices. Our services include advanced solutions like functional electrical stimulation systems.
Do you offer same-day adjustments?
Yes, our certified orthotists perform on-site adjustments during appointments to ensure optimal fit and immediate comfort improvements for all orthotic devices.
Do you accept insurance coverage?
We work with most extended health plans and assist with documentation for reimbursement. Our staff provides detailed receipts and collaborates with prescribing physicians for coverage verification.
What footwear options are available?
Our orthopedic footwear collection includes styles compatible with orthotic devices. We offer modifications like rocker soles and widening, balancing medical functionality with modern aesthetics.
Do you serve pediatric patients?
Yes, we specialize in pediatric orthotics with patient-centered care. Our team creates growth-friendly solutions for developmental conditions while providing playful design options for young patients.