Business Details
Your Trusted E-Bike Shop in Victoria, BC
Victoria Electric Bikes has been a dedicated part of the cycling community for over 16 years, driven by an unwavering passion for electric bicycles. We specialize in providing high-quality e-bikes tailored to diverse lifestyles, including commuter models, cargo bikes, road bikes, and mountain bikes. Our commitment to customer satisfaction is reflected in our free, coached test rides, which allow riders to experience firsthand the performance and comfort of our products. We offer flexible financing options through Bridge Financing, ensuring accessibility to our premium e-bikes. Our team prioritizes personalized service, guiding customers through every step of selecting the ideal bike while fostering a sense of community among local riders. With a curated selection of trusted brands like Specialized, Marin, and Aventon, we ensure every product meets rigorous standards of durability and innovation.Our full-service repair department supports all makes and models, maintaining the safety and longevity of your investment. Located in Victoria, British Columbia, we serve as a hub for both novice and experienced cyclists, promoting sustainable transportation and outdoor exploration. Our reputation for expertise and integrity has been built through years of listening to customer needs and adapting to evolving industry demands. By combining technical knowledge with a customer-first approach, we aim to make electric biking an accessible, enjoyable experience for individuals and families alike.
Services
E-Bike Sales
Test Rides
Financing Plans
Bike Repairs
Accessories
Highlights and features
- We offer free, coached test rides to ensure the perfect bike fit.
- Our curated selection features trusted brands like Specialized and Marin.
- Flexible financing options make e-bikes accessible to every budget.
- Full-service repair department supports all makes and models.
- 16+ years of expertise in matching riders with ideal e-bike solutions.
What people say
Best Purchase Ever
Loving new wheels
Smartest decision
Wonderful service
Friendly and equipped
Services
E-Bike Sales
We offer a wide range of electric bicycles from trusted brands, including commuter, cargo, road, and mountain bikes. Our selection caters to diverse needs, ensuring every rider finds a bike that matches their lifestyle. Expert guidance helps customers choose durable, high-performance e-bikes backed by industry-leading warranties.
Test Rides
Free coached test rides allow customers to experience e-bike performance firsthand. Riders can compare motor power, pedal assist modes, and fit across multiple models. This hands-on approach ensures confidence in selecting a bike that aligns with physical comfort and riding goals.
Financing Plans
Bridge Financing provides affordable daily payment plans for all in-stock e-bikes. Plans feature lower interest rates than credit cards and allow early payoff without penalties. This flexibility makes premium e-bikes accessible to a wider range of budgets.
Bike Repairs
Our full-service repair department handles all makes and models of electric bikes. Services include diagnostics, part replacements, and routine maintenance to ensure safety and longevity. Technicians use specialized tools and manufacturer-approved components for reliable repairs.
Accessories
We provide essential e-bike accessories including locks, lights, racks, and helmets. Products are selected for compatibility with our bike models and durability in diverse riding conditions. Staff recommendations ensure customers find gear that enhances safety and convenience.
Questions
What types of e-bikes do you sell?
We offer commuter, cargo, road, mountain, and folding e-bikes from brands like Specialized, Marin, and Aventon. Each model is selected for performance, durability, and rider comfort.
Do you offer test rides?
Yes, we provide free coached test rides to help you compare models, motor power, and fit before purchasing.
Are financing options available?
Yes, Bridge Financing offers daily payment plans with competitive rates and no early payoff penalties on all in-stock e-bikes.
Do you service all e-bike brands?
Our repair department services all makes and models, using manufacturer-approved parts and specialized tools for reliable maintenance.
What areas do you serve?
We primarily serve Victoria, British Columbia, supporting local riders with in-store and community-focused services.
Reviews (7)
Vem Stevens
Dec 29, 2021
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I went in looking for an ebike, and Charles went above and beyond to help me get the bike that works for me. I am so grateful, never been treated with such kindness at a bike shop. Highly recommend! Also highly recommend the Metro Magnum bike, it has been a great ride!
Matt Jorgensen
Sep 21, 2021
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Did you buy your bike from them? If not, they dont want your business. A couple of months ago I was looking for service for my e-bike and they said that due to covid they arent servicing bikes that werent bought from them, fair enough. Today I went in as I lost a spring (picture included) for my quick release tire, this is not a specialist part, my usual bike store (thats not open today) sell them for two bucks, you can buy a dozen on Amazon for $10. I was told that due to covid he could only sell parts to customers that purchased their bike from them. I wish them well with what seems
Tito Martin-Nemtin
Aug 10, 2021
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I bought a Pedego City Commuter from them three years ago and I've had a very good relationship with them. They've always looked after me and my bike, given me good rates and have been accommodating to my needs, living as I do on smaller underserviced island. Highly recommend their shop.
Bill McCrea
May 13, 2021
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I bought 2 Magnum Metro bikes from Victoria Electric Bikes and couldnt be happier with the professionalism I received from all the staff. They were super helpful in every way. From buying the bikes to getting the accessories we needed to loading them in the truck for me. Thanks guys. We love our new bikes.
Rinchen K. Penner
Feb 07, 2021
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I bought this Pedego City Commuter almost seven years ago from Charles. He and his team offer the most trustworthy and highest quality service I've ever experienced in my five decades of bike ownership. After every service, my bike ("Silk Shadow") lives up to her name. There is not an ounce of hesitation in recommending Victoria Electric Bikes.
Ian Geddes
Nov 29, 2020
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Five stars are not enough to display the service I have received from this Company. At the age of 80+ they have done EVERYTHING to ensure that the .bicycle and accessories I purchased are perfect for my needs. Their courtesy and help have been exceptional and my ride and vehicle carrier could not be better. I would recommend the Company to anyone who is considering the purchase of an e-Bike in this area. Thanks to all of you for your patience and consideration for a senior like myself.
Cara HuntLawyer
Oct 09, 2020
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Last June, I purchased a Pedego bike from Victoria Electric Bikes. I LOVE this bike. It has me out on the bike so much more than I was a my regular bike. I still get moving and get exercise, but I dont avoid hills or long distance, because I know I can rely on the pedal assist or throttle if needed. I feel so free and happy when riding my bike. So grateful to Victoria Electric Bikes for helping me find my dream bike. They were awesome to deal with!
