Business Details
31 Years
experience
Emergency
services
Trusted IT Services and Hardware Solutions in Mississauga
Established in 1995, MBI I.T. Services has built a reputation as a trusted partner for IT hardware delivery and managed services across North America. Our expertise in ITIL service design enables clients to achieve cost-effective solutions through customized implementation strategies. With a dedicated team of Senior Project Managers, Regional Managers, and Incident Managers, we deliver end-to-end IT infrastructure solutions tailored to public sector organizations and large corporations. Our proprietary GPS-tracked fleet ensures secure, traceable hardware deployments 24/7, while real-time tracking systems and electronic proof-of-delivery mechanisms provide complete transparency.We maintain a proven track record of reducing client IT implementation costs by up to 40% through optimized logistics and streamlined administrative processes. Our white-glove service model combines technical expertise with operational efficiency to support complex deployment schedules, including after-hours and weekend installations. Backed by two decades of industry experience, our team specializes in aligning IT service management (ITSM) frameworks with business objectives to deliver measurable ROI. From desktop solutions to enterprise-scale hardware rollouts, we provide comprehensive IT infrastructure support that adapts to evolving organizational needs.
Services
IT Hardware Delivery
Managed IT Services
Installation Solutions
IT Outsourcing
GPS-Tracked Deliveries
Desktop Deployment
Printer Solutions
After-Hours Support
IT Asset Tracking
White-Glove Service
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of IT infrastructure implementation expertise
- Our GPS-tracked fleet ensures secure, traceable hardware deliveries
- We provide real-time order tracking and electronic proof-of-delivery
- Our team includes certified Senior Project Managers and IT specialists
- We guarantee 40% cost reduction in IT implementation budgets
What people say
Cost reduction
Reliable service
Real-time tracking
Competitive pricing
Proven track record
Services
IT Hardware Delivery
Our GPS-tracked fleet ensures secure, end-to-end hardware delivery with real-time tracking capabilities. We specialize in cross-border logistics and non-conventional deployment schedules, maintaining complete asset traceability from warehouse to installation site. This service reduces implementation costs by up to 40% through optimized transportation management.
Managed IT Services
We provide comprehensive IT infrastructure management solutions aligned with ITIL frameworks. Our services include resource augmentation, project execution, and ongoing support tailored to public sector requirements. With dedicated incident management and regional coordination, we ensure seamless service delivery across North America.
Installation Solutions
Our certified technicians handle complete hardware setup and configuration at client locations. The service includes after-hours and weekend deployments to minimize business disruption, with electronic sign-off and video training options for user adoption support.
White-Glove Service
This premium offering combines logistics with technical implementation, including secure asset handling, configuration, and decommissioning. Clients benefit from single-point-of-contact coordination and integrated project management for complex IT infrastructure changes.
Asset Tracking
Our real-time tracking system provides complete visibility throughout the delivery chain. Features include electronic proof-of-delivery, instant messaging communication, and client portal access for order status verification and documentation retrieval.
Questions
What IT services does MBI offer?
We provide hardware delivery, installation, managed IT services, and IT outsourcing solutions for enterprise clients.
Do you serve clients outside Ontario?
Yes, we operate across North America with nationwide deployment capabilities and regional coordination.
Can you handle weekend deployments?
Our logistics team supports after-hours and weekend installations to accommodate client schedules.
How do you track hardware deliveries?
Our GPS-tracked fleet provides real-time location updates through an integrated client portal system.
What industries do you serve?
We specialize in public sector contracts and large corporate clients requiring enterprise IT solutions.
How do you ensure delivery security?
Our tracked vehicles and electronic proof-of-delivery system maintain complete asset traceability point-to-point.
Reviews (4)
Tom Lippert
Nov 22, 2021
Report
Posted on ZipRecruiter an IT Service Job in my location. Seemed legit as was posted on Govt Job Bank, as soon as I applied they changed the location. Interviewed on Skype, job descriptions and locations were very vague, mileage paid out of an undisclosed city location , rate very low. Independent contractor position. Had a phoney aptitude test at the end. Not sure what the scam is, but my guess would be they get you to work for them for a couple months then you have a lot of trouble getting paid for your hours and mileage and then they move on to the next successful candidate. I questioned their
Swarn Singh Saini
May 18, 2021
Report
Positive:Professionalism,Quality
MBI gave me the Initial Kick to start my career as a new immigrant, great exposure to work BIG Bank/Companies. always grateful and had a great experience with them. Best HR and Managers. Thumbs up.
MBI gave me the Initial Kick to start my career as a new immigrant, great exposure to work BIG Bank/Companies. always grateful and had a great experience with them. Best HR and Managers. Thumbs up.
Dieujuste Dorvilus
Mar 14, 2021
Report
Im asking everyone do not send your information to this poor business ok there are not professional, there send multiple applications to file out, after i finished there told Im quality for this position. They sent me a email in password to sign to a thing call webmail in slack i cant sign, i try for a week called customer service no one answered the phone after a couple day i recive a message again say i never contacted them look like Im not interested. I said non Im ready to work day after there cut me off tell me to return the laptop to Mississiauga. Is a very very bad people
Mitchell Fox
Nov 16, 2020
Report
I worked for them for years, from the time they had about 30 people. MBI always felt like more than a company, but a family. I miss working for them and the people in the office. Traveling, doing computer work, was some of the best experiences I ever had! The company always did their best to make happy customers and keep their people happy.
