Business Details
27 Years
experience
Emergency
services
Expert Electronic Repair Services in North Vancouver
We are a full-service electronic repair shop established in 1999, serving the Vancouver lower mainland and North Shore area. Our team combines over 50 years of collective experience in repairing consumer, industrial, and office electronic equipment. We specialize in after-warranty repairs for all manufacturers while maintaining a 90-day warranty on service and parts. Our facility offers secure storage, fully insured services, and guaranteed turnaround times for all repairs. We provide professional customer support, including pickup/delivery options, in-shop and on-site repairs, technical support, and equipment installation. Our industrial division handles complex repairs for laser systems, CNC controls, servo motors, and more.We maintain partnerships with respected manufacturers like Nortel, Avaya, and Teltronics to deliver reconditioned telephone systems with full one-year warranties. Our 24/7 emergency support ensures critical communication systems remain operational. We employ six technicians and three in-home service specialists, recommended by major retailers like Costco and Best Buy. Our commitment to quality is demonstrated through our ISO 9001-2000 certification and state-of-the-art diagnostic equipment including BGA rework systems and X-ray inspection tools.
Services
PCB Repair
Motion Control
HMI Repair
Power Supplies
Industrial Electronics
Consumer Electronics
Telephone Systems
Data Network Cabling
IT Support
Electrical Cabling
Details
- Year established: 1999
Highlights and features
- Over 50 years of combined experience in electronic repairs
- 24/7 emergency support for critical communication systems
- 90-day warranty on all repair services and parts
- Secure storage and fully insured repair processes
- Specialized in both consumer and industrial electronics
Associations and certifications
- CompTIA
- ISO 9001-2000
What people say
Fast, efficient
Honest service
Reasonable cost
Will do business again
Qualified team
Services
Industrial Electronic Repair
We repair complex industrial equipment including laser systems, CNC controls, servo motors, and power supplies. Our engineers use advanced diagnostic tools like BGA rework systems and X-ray equipment to ensure precision repairs. With support for over 150 manufacturers, we handle everything from simple circuit boards to sophisticated robotic systems.
Consumer Electronics Repair
Our technicians specialize in repairing flat-screen TVs, audio equipment, computers, and small appliances. We offer a 2-3 day turnaround with a 90-day warranty on all repairs. As an authorized service center recommended by Costco and Best Buy, we handle both warranty and out-of-warranty repairs for home and office electronics.
Telephone Systems
We provide new and reconditioned telephone systems from manufacturers like Nortel and Avaya. Our services include installation, maintenance, and 24/7 emergency support. All systems come with a one-year warranty, and our team handles both traditional key systems and modern IP-based network solutions.
Data Network Cabling
Our experts install telephone and data cabling systems that meet current building code standards. We use quality materials to create reliable communication backbones for businesses. The service includes network setup, wireless internet configuration, and integration with existing IT infrastructure.
IT Support
We offer comprehensive IT support including network setup, data management, and system integration. Our partners provide wireless internet solutions and data network configuration. This service ensures seamless operation of communication systems and supports both small businesses and large industrial operations.
Questions
What types of electronics do you repair?
We repair consumer electronics (TVs, computers), industrial equipment (CNC controls, servo motors), and telephone systems. We support over 150 manufacturers including Nortel, Avaya, and Allen Bradley.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency support for critical communication systems with technicians available at any hour for urgent repairs.
What warranty do you provide?
All repairs come with a 90-day warranty on parts and labor. Our telephone systems include a one-year warranty on both new and reconditioned equipment.
How long does a typical repair take?
Consumer electronics typically take 2-3 days. Industrial repairs vary by complexity, with rush services available for urgent requirements.
What payment methods do you accept?
We accept VISA, MasterCard, American Express, and insurance claims through providers like Costco, Best Buy, and Visions.
Do you serve businesses outside Vancouver?
We primarily serve the Vancouver lower mainland and North Shore area, covering over 2.5 million residents and 150,000 businesses in British Columbia.
Reviews (7)
Moe Barakat
Sep 27, 2021
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I couldn't find anywhere to repair by Sony wireless headphones. Even Sony didn't have a repair shop in all BC that can fix them. Found these guys online; process including estimate and repair was smooth and quick. Would highly recomend and would go here again for sure.
Sean O'Toole
Sep 13, 2021
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I promised to write a review for a repair done on my Onkyo receiver that was repaired last year and have forgotten till I just found my receipt.I called or went to no less than 5 repair stores and was told either it wasn't repairable or the price was rediculous untill I went to Sorteck where the technician gave me an unbeatable price and updated all of the parts.I was and still am extremely happy with the service I got and the price I paid.A year and a half later(March 2020 #15727) and everything works great.I would send anybody there to get the same great service I did.
Adrian Buitenhuis
Apr 19, 2021
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Sortek is my go to spot in Vancouver for any electronic fixes. They have repaired my Dacor Oven Relays and timer. Always my first call when dealing with electronics.
Steve Enns
Mar 27, 2021
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Located conveniently on the north Shore, I have used Sortek for many years to service my printers, and found that Sorins technical advice was reliable. This helped my latest decision on whether to repair or to get a new printer for my home office. March 6, 2021
Steve E.
Steve E.
Norris Morgan
Feb 14, 2021
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Have now had my Sony 400 CD Player fixed by Sortek twice. Second repair had nothing to do with the first. I thought my CD's were a goner when it first broke down. Both times Sortek fixed it and had the parts on hand. Very reasonable pricing as well. Very Impressed with them.
Humanadia
Dec 25, 2020
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Ever wonder how Sortek can fix your item when noone else can? I sold Sorin a well-tested, perfectly functional item on eBay. I left a positive review, and after exactly 30 days, he claimed that the item did not work and he offered to have it evaluated at a repair shop. I was suspicious, based on other reviews here but we agreed; turns out it was his own repair shop and the price was so steep as to prevent me from authorizing the repair (go figure), so I asked for the item to be returned. When it arrived, I found that he had used my item for parts to fix someone else's item. He even swapped the
Luke Gall
Aug 07, 2020
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Sorin was very understanding of the situation and managed to fix my Garmin GPS units that most other electronic places wouldn't touch. He special ordered the units and replaced the sockets with no issues. He was also very personable and professional. He will be my first choice for any electronics repairs I may need in the future.
