Business Details
28 Years
experience
Emergency
services
Toronto's Premier Managed IT Services Provider
Established in 1998, Tektonic Managed Services has been delivering enterprise-level IT support to businesses across the Greater Toronto Area. Our proactive approach focuses on preventing issues before they disrupt operations, ensuring seamless technology performance. With expertise in cybersecurity, cloud solutions, and network management, we provide customized services tailored to each client's unique needs. Our team of certified professionals offers 24/7 support, combining technical excellence with personalized service to help businesses optimize their technology investments.By maintaining rigorous industry certifications and staying ahead of emerging threats, we position ourselves as trusted advisors for organizations seeking reliable IT infrastructure solutions. Our commitment to transparency, documented processes, and client education builds long-term partnerships grounded in mutual trust and measurable outcomes.
Services
Managed IT Services
Cybersecurity
Cloud Solutions
Data Backup
VoIP Telephony
IT Consulting
Network Security
Disaster Recovery
Microsoft 365 Support
Penetration Testing
Details
- Year established: 1998
Highlights and features
- We offer 24/7 proactive monitoring and rapid response times for critical issues
- Our team holds advanced certifications in cybersecurity and cloud infrastructure
- We implement customized solutions tailored to specific business requirements
- We guarantee transparent pricing with no hidden fees
- We maintain 99.9% system uptime through rigorous preventive maintenance
What people say
Exceptional customer service
Quick response times
Professional technicians
Proactive monitoring
Reliable support
Services
Managed IT Services
Tektonic Managed Services's managed IT services provide continuous monitoring and maintenance of business technology infrastructure. Our proactive approach prevents system failures through regular updates, performance optimization, and 24/7 network surveillance. Businesses benefit from predictable costs, reduced downtime, and access to enterprise-grade technology expertise without maintaining in-house staff. This service includes hardware and software management, data protection, and comprehensive system documentation.
Cybersecurity Services
Our cybersecurity solutions protect businesses from digital threats through multi-layered defense strategies. We implement advanced firewalls, endpoint protection, and intrusion detection systems while conducting regular security audits. The service includes employee phishing training, multi-factor authentication, and dark web monitoring to prevent data breaches. Our certified security specialists ensure compliance with industry regulations while maintaining system integrity and customer data protection.
Cloud Solutions
Tektonic Managed Services's cloud services enable businesses to leverage scalable infrastructure with enhanced data accessibility and security. We design hybrid and private cloud environments optimized for specific operational needs while ensuring seamless integration with existing systems. The service includes cloud migration, virtual server management, and 24/7 performance monitoring. Businesses benefit from reduced hardware costs, improved collaboration capabilities, and automatic data redundancy across multiple secure locations.
Data Backup & Recovery
Our data protection solutions ensure business continuity through automated, redundant backup systems and rapid recovery protocols. We implement customized backup schedules with multiple storage locations, including secure offsite facilities. The service includes regular recovery testing, ransomware protection, and immediate restoration capabilities for critical business data. Clients receive detailed recovery time objectives and guaranteed data integrity verification to minimize operational disruption during emergencies.
VoIP Telephony
Tektonic Managed Services's VoIP solutions deliver scalable communication systems with advanced features for growing businesses. We implement cloud-based phone systems that integrate with existing IT infrastructure while providing mobile accessibility. The service includes call routing, auto-attendant features, and call analytics with guaranteed 99.9% uptime. Businesses benefit from reduced communication costs, flexible scalability, and seamless integration with CRM platforms and other business applications.
Questions
What IT services does Tektonic offer?
We provide managed IT services, cybersecurity solutions, cloud infrastructure management, data backup and recovery, VoIP telephony, and IT consulting for businesses in Toronto and surrounding areas.
Do you support small businesses?
Yes, we specialize in providing enterprise-level IT solutions tailored to the specific needs and budgets of small and medium-sized businesses across various industries.
How quickly do you respond to service requests?
Our standard response time is under 15 minutes for critical issues, with remote resolution typically achieved within 30 minutes and onsite support available within 4 hours.
Are you available for emergency IT support?
We offer 24/7 emergency IT support services with technicians available to resolve urgent issues at any time through our dedicated support line.
What cybersecurity protections do you provide?
Our comprehensive security solutions include firewall management, intrusion detection, malware protection, dark web monitoring, and regular security awareness training for staff members.
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Reviews (7)
Bruce G. Matthews
May 03, 2021
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The association I work for has used Tektonic Managed Services for many years now. With a small staff of 7, we don't have an in-house IT department and Tektonic fills that role perfectly. They are proactive in their support, quick to respond to issues and the knowledge extends across various operating systems and technologies. It's worry-free IT.
Aziz Navrozally
Apr 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Tektonic are great in IT support. They reaction time is quick and they help solve issues. We use them extensively in our company. Would highly recommend them.
Tektonic are great in IT support. They reaction time is quick and they help solve issues. We use them extensively in our company. Would highly recommend them.
Carol Landaverde
Mar 25, 2021
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I have worked along side this company since they were small and so was the agency I worked for. For me their customer service has always been exceptional as has their professionalism. Being a social service agency we were not knowledgeable but that didn't stop them from helping us understand. I will always recommend them.
Ellesmere Clinic
Jun 16, 2019
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Excellent customer service! They provide you with a technician as urgently as you need it without a problem. The technician was also very accommodating with our technical problems and fixed it thoroughly. Would call them again!
Rob Schenk
Dec 20, 2017
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Thank-you Tektonic! You got us up and running in not time and moving forward we finally have peace of mind about our network and back up systems. Your scope of knowledge and personalized no nonsense easy to understand solutions are just so impressive! Finally we feel well taken care of as if we had our own IT department! Tektonic delivers on all levels!!!
Cliff Johnson
Nov 20, 2017
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We have real estate properties with everything on Synology hard drives. Thanks to Tektonic IT was able to repair and have us back running within few hours from time of call. Great response time.
Marc Zwelling
Nov 18, 2017
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Tektonic's team keeps The Vector Poll going. In every business if you want to thrive you need to reach clients and suppliers immediately. I depend on Tektonic and recommend Tektonic with enthusiasm.
