Business Details
26 Years
experience
Emergency
services
Comprehensive Pet Care in Collingwood, ON
Founded in 2000 by Dr. Jacquie Pankatz, a Collingwood native and Ontario Veterinary College graduate, we have dedicated over two decades to providing compassionate, advanced veterinary care for pets in Collingwood and the Southern Georgian Bay region. Our state-of-the-art facility, established in 2007, offers comprehensive services including general practice, surgical specialties, diagnostic imaging, and rehabilitation through our CAPS center. As a locally owned practice, we prioritize personalized attention, extended appointment times, and 24/7 telemedicine support to ensure pets receive timely, high-quality care.Our team of certified professionals invests in continuous learning and cutting-edge technology, such as laparoscopic surgery and musculoskeletal ultrasound, to deliver precise diagnoses and effective treatments. We maintain strong partnerships with regional emergency clinics while accepting referrals for complex cases, ensuring seamless care coordination for pets and their families.
Services
Surgical Services
Dentistry
Diagnostic Imaging
Pet Rehabilitation
Emergency Care
Telemedicine
Dental Care
Endoscopy
Laparoscopic Spay
Hydrotherapy
Details
- Year established: 2000
Highlights and features
- We offer 24/7 telemedicine support with registered veterinary technicians
- Our CAPS center provides first-in-region pet rehabilitation services
- We use advanced diagnostics including laparoscopic surgery and ultrasound
- Extended appointments ensure personalized attention for pets and owners
- Locally owned practice deeply rooted in the Southern Georgian Bay community
What people say
24/7 telemedicine support
Advanced surgical options
Compassionate staff
Personalized treatment plans
Modern facilities
Services
Surgical Services
Our hospital offers advanced surgical options including laparoscopic spays and gastropexy. Minimally invasive techniques reduce pain and accelerate recovery while maintaining surgical precision. Our board-certified surgeons handle complex procedures with state-of-the-art equipment.
Pet Rehabilitation
CAPS center provides hydrotherapy, laser therapy, and exercise programs for post-surgical recovery. Certified technicians develop customized treatment plans to improve mobility and manage chronic conditions like arthritis in dogs and cats.
Diagnostic Imaging
We utilize ultrasound, endoscopy, and digital radiography for accurate diagnoses. Specialized equipment enables real-time internal visualization while our certified sonographer interprets results for timely treatment decisions.
Dental Care
Comprehensive oral health services include cleanings, extractions, and periodontal treatment. Digital dental radiography ensures thorough assessment while preventive care programs protect against common oral diseases.
Emergency Care
24/7 telemedicine support connects pet owners with registered technicians. For critical cases, we coordinate care with regional emergency clinics while maintaining after-hours triage services for immediate assistance.
People
Dr. Jacquie Pankatz
Founder and Chief Veterinarian
Ontario Veterinary College graduate with certifications in IVUSS ultrasound. Serves as Past President of the International Veterinary Ultrasound Society and teaches ultrasound techniques locally and internationally.
Dr. Dominique Monaghan
Laparoscopic Surgeon
Specializes in minimally invasive surgical techniques including laparoscopic spays and gastropexy. Provides consultations for complex surgical cases while mentoring veterinary students in surgical best practices.
Lauren Heise
Rehabilitation Technician
Certified Companion Animal Therapist leading CAPS rehabilitation services. Develops customized hydrotherapy and exercise programs for post-surgical recovery and chronic condition management in pets.
Questions
Do you accept new patients and referrals?
Yes, we warmly welcome new patients and accept referrals from other veterinary clinics for our specialized surgical, diagnostic, and rehabilitation services.
What emergency services do you offer?
We provide 24/7 telemedicine triage with registered technicians and coordinate urgent care through partnered emergency clinics during off-hours.
Are payment plans available?
Yes, we offer flexible payment options through Scratchpay to help manage unexpected veterinary expenses while maintaining transparent pricing.
What rehabilitation services are available?
CAPS center offers hydrotherapy, laser therapy, acupuncture, and customized exercise programs for post-surgical recovery and chronic condition management in pets.
Do you offer telemedicine appointments?
Yes, telemedicine consultations are available during regular hours and after-hours for non-emergency cases through our 24/7 support line.
What diagnostic imaging services do you provide?
We offer ultrasound, endoscopy, digital radiography, and echocardiography with same-day ultrasound services and specialist interpretations available.
