Business Details
17 Years
experience
Your Trusted Bike Shop in Toronto for Premium Bicycles & Parts
Hoopdriver Bicycles opened in Toronto's Dufferin Grove neighborhood in April 2009 to serve local cyclists with general parts and service while catering to the broader sport-road and touring community through specialized components and steel bicycles. The shop established a reputation for custom work and product expertise, attracting clients from outside the immediate area. In 2016, the business relocated to a quieter neighborhood to focus on its specialties.Following pandemic-related supply chain challenges, the company streamlined operations in 2023, concentrating on two major bicycle brands and select accessory lines while maintaining nationwide delivery capabilities. The business continues refining its online sales platform while enhancing the in-store experience for customers seeking premium cycling products and expert mechanical services.
Services
Bicycle Sales
Parts & Accessories
Custom Wheel Builds
Bike Service & Repair
Canada-Wide Shipping
Details
- Year established: 2009
Highlights and features
- We have served Toronto cyclists since 2009 with specialized bicycle expertise
- We offer Canada's largest in-stock selection of premium bicycle brands
- Our custom wheel builds include stress-relieved, tension-balanced construction
- We provide nationwide delivery for all purchased bicycles and parts
- Our mechanics specialize in servicing what we sell with detailed estimates
Services
Bicycle Sales
We offer Canada's largest in-stock selection of Pashley and Moulton bicycles, featuring urban, recreational, and light touring models. Our inventory includes Brooks of England saddles, Velo Orange parts, and curated premium brands. Each bicycle purchase includes expert guidance and mechanical support for both new owners and experienced cyclists.
Custom Wheel Builds
Our hand-built wheels feature stress-relieved, tension-balanced construction using quality components. We specialize in 32-36 spoke 3-cross wheels with proper spoke preparation. Each build includes spoke calculation, thread prep, and rim tape installation. We use stainless steel spokes and brass nipples for durable, long-lasting wheels that maintain true under normal riding conditions.
Bike Service & Repair
We provide comprehensive bicycle maintenance and repair services for bikes purchased through our shop. Services include tune-ups, flat repairs, and component installations. Our mechanics offer detailed estimates before work begins and handle complex repairs requiring specialized tools or parts. We maintain service records and provide completion updates for all repair jobs.
Parts & Accessories
Our inventory features premium bicycle components including Brooks saddles, Velo Orange parts, and select specialty accessories. We stock both common replacement parts and harder-to-find items for vintage and specialty bicycles. All parts sales include expert advice on compatibility and installation options through our in-store service department.
Canada-Wide Shipping
We offer nationwide delivery for all bicycles and parts purchased through our shop. Our shipping service includes secure packaging and tracking for complete customer confidence. Delivery timelines and fees are communicated upfront, with options for in-store pickup available for local Toronto customers. We handle shipping logistics to ensure safe arrival of all purchased items.
People
Martin Neale
Co-Owner & Bicycle Mechanic
Martin brings extensive retail experience and bicycle mechanics expertise to Hoopdriver Bicycles. He specializes in custom builds and maintains a comprehensive tool collection for specialized repairs. His mechanical background includes training in advanced bicycle maintenance techniques.
Lori Neale
Co-Owner & Financial Manager
Lori provides financial planning expertise and business management skills to Hoopdriver Bicycles. She developed the company's initial business plan and maintains oversight of financial operations while supporting strategic decision-making for inventory and service offerings.
Questions
What bicycle brands do you carry?
We specialize in Pashley and Moulton bicycles with Canada's largest in-stock selection. We also carry Brooks of England saddles and Velo Orange parts, along with curated premium brands.
Do you offer bicycle repair services?
Yes, we provide comprehensive repair services for bicycles purchased through our shop, including tune-ups, flat repairs, component installations, and complex mechanical work with detailed estimates.
Can you build custom wheels?
We offer custom wheel builds featuring stress-relieved, tension-balanced construction using stainless steel spokes and brass nipples. Our specialty is 32-36 spoke 3-cross wheels with precise component preparation.
Do you ship outside Toronto?
Yes, we provide Canada-wide shipping for all bicycles and parts with secure packaging and tracking options. Local Toronto customers may choose in-store pickup instead.
What payment methods do you accept?
We accept major credit cards and Interac transfers for all purchases. Payment options will be confirmed during checkout for both in-store and online transactions.
How can I schedule bike service?
You can schedule service by phone or in person during regular business hours. We provide estimates before work begins and offer appointment options for more complex repair needs.
Reviews (4)
Danielle Clark
May 20, 2021
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Walked to get some help with my new bike after I had a pretty disappointing experience at another shop. Thank you so much for helping with my seat! life saver and super kind.
Andrew Cloutier
May 10, 2021
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Martin loves bikes and like most cyclists, he's a little eccentric. That's what makes his shop so charming. He has curated a unique and thoughtful collection of parts and accessories that range from top-shelf race kit to everyday commuter gear. His selection of road and gravel tires is especially impressive. I've bought a Ritchey frameset, Kask helmet, Yokozuna disc calipers, a rack, numerous sets of tires, cables, housing, and other parts from Hoop Driver. The neighbourhood is lucky to have this shop.
V. M.
Mar 03, 2021
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I got my bike tuned up here years ago after I got hit my by a car and honestly I still think about the tune up to this day. I moved to the other end of the city so havent been able to take my bike back here but the attention to deal was insane, my bike has never had a tune up as good as it did here. The care and love shown to my bike was something I havent experienced at other bike stores and every time I get it tuned up Im reminded again of just how good this place is. Ill probably take the trip this spring to the west end because i dont think I can take the disappointment of subpar
Andrew M.
Nov 27, 2020
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Just to update my previous review, I will say while I love all bike stores (they sell one of my favorite things, bikes!) There's intangibles that this boutique shop brings that let you know the work and care that Martin and David put into running this shop. From the handwritten price tags to the displays of bells, handlebars, pedals, saddles, racks and panniers, cogs, cranks, hubs and lights, and even a panel of bar ends the attention to detail and displays show that it is a collective effort of people who care about the customer and making a shop that is as well dressed as the things they
