Business Details
18 Years
experience
Your Trusted Bike Shop in Richmond Hill
At Evolution Cycles, we are driven by a mission to share the joy of cycling while prioritizing exceptional customer service. Since our founding 15 years ago, we have redefined the bike shop experience by fostering a welcoming environment where hospitality and expertise converge. Our team of passionate cyclists brings deep industry knowledge to every interaction, whether helping customers select their ideal bike or performing precision repairs.We emphasize transparency, offering free estimates and clear communication about service timelines. Through initiatives like our Kids Bike Trade-Up Program, we actively support community engagement and sustainable cycling practices. Our commitment to treating customers with respect and integrity remains central to everything we do.
Services
Bike Repair
Bike Fitting
Kids Bike Trade-Up
Bike Sales
Parts Installation
Details
- Year established: 2008
Highlights and features
- 15 years of dedicated cycling expertise and community engagement
- Free estimates and transparent service pricing
- Certified technicians with specialized repair and fitting knowledge
- Kids Bike Trade-Up Program supporting sustainable cycling
- Complimentary basic bike fitting with new purchases
Services
Bike Repair
Our expert technicians perform precision adjustments for derailleurs, brakes, and shifting systems. We offer three tune-up levels from basic maintenance to complete overhauls using professional-grade tools and techniques. All services include free diagnostics and HST-inclusive pricing.
Bike Fitting
Professional bike fitting sessions optimize riding posture and equipment positioning. Our specialists use ergonomic analysis to enhance comfort, performance, and safety for cyclists of all skill levels through personalized adjustments.
Kids Bike Trade-Up
This sustainability initiative allows customers to trade eligible children's bikes for store credit. We refurbish returned bikes for resale or donation, helping families upgrade while reducing waste in the cycling community.
Bike Sales
We offer comprehensive bike selections including road, mountain, electric, and youth models from premium brands. Our staff provides expert guidance to help customers find perfect matches for their riding needs and skill levels.
Parts Installation
Our technicians handle component installations with precision, from basic accessories to advanced electronic drivetrain upgrades. We ensure proper torque specifications and functional integration with your existing equipment.
Questions
What services does Evolution Cycles offer?
We provide bike repairs, professional fittings, new and used bike sales, parts installation, and our Kids Bike Trade-Up Program.
How does the Kids Bike Trade-Up Program work?
Bring in your eligible used child's bike purchased from us to receive up to half its original price toward a new kids' bike.
Do you offer bike fitting services?
Yes, we offer both complimentary basic fittings with new purchases and professional fittings for $100.
Are service prices inclusive of parts?
No, all tune-up packages exclude parts - labor only. HST applies to all service charges.
Can I get an estimate for bike repairs?
Yes, we provide free estimates for all repair services before beginning any work.
Reviews (7)
Kang L.
Oct 20, 2021
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I brought my No. 22 Great Divide Titanium bike to Evolution when I found out that my bottom bracket was making creaking and crunching noises during my last few rides. Finally the crank nearly seized up on my last ride. I was not sure whether it was the bottom bracket or the crank shaft. I have had wonderful services from Evolution before, so instead of taking apart the crank and the bottom bracket myself, I decided to leave my precious with the capable gentlemen at Evolution. They did not disappoint. They treated my bike with respect and we had excellent communication in terms of expectation
Stephanie Sparling
Mar 20, 2021
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They were over an hour and a half late for their scheduled phone consult with me and I finally had to call them. They don’t have any bikes coming before August due to covid. Disappointing experience and I’ll be going elsewhere for future bike needs.
Alan R.
Jul 07, 2020
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Had a full servicing an they did a great job, they also did an extra servicing after my Warranty was up at no extra charge
Stevie C.
Jun 28, 2019
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Went to look at some bike options and met Chris who helped from start to finish. Great assessment of my needs and suggested reasonable bikes for my intended usage. Drove away with a Trek and it's so smooth and comfortable. I live in the area so the shop is accessible and it's great to to buy local. I will be able to go back as needed for any adjustments and questions I may have. Thanks for the great service.
Robert Howard
Aug 02, 2018
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You guys are the best! From fine tuning a derailleur (that others couldn't get to stop rattling) to swapping out a crank to brake pads. (And not replacing pads that don't need it). Value, service, honesty, no BS. AND they support a great charity ride. First rate.
Georgette Turnbull
Jun 01, 2018
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Thank you for fixing my flat that day! I didnt have my wallet at the time but you fixed it anyway!!! It's wonderful to have you in the community.
Glen Nerona
Apr 11, 2018
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Thank you to the team at Evolution Cycles for your expertise on bike selection, fit and setup. Everything worked out and my new replacement is awesome. Next step: add the miles!
