Business Details
14 Years
experience
Emergency
services
Your Trusted Property Management Partner in London, Ontario
Strano Property Management began with humble origins managing properties for family and friends before expanding into a comprehensive portfolio across Southwestern Ontario. Our team provides innovative solutions and acts as a value-added interface for property owners and renters. We maintain a company-wide standard of availability to address inquiries promptly, ensuring property owners have peace of mind. With a proactive approach to maintenance and tenant satisfaction, we handle everything from property listings to financial management. Our customized management plans are designed to maximize investment returns while maintaining tenant relationships.Over a decade of experience has solidified our reputation as a trusted partner in property management. We manage 729 properties with a team of 25 professionals dedicated to seamless operations. Our services include 24-hour emergency support, regular inspections, and a secure property portal for owners. We prioritize tenant satisfaction through prompt issue resolution and maintain properties to high standards. Our commitment to transparency and client-centric service has earned us 100% satisfaction ratings from clients.
Services
Property Management
Rentals
Maintenance
Student Rentals
Apartments
Single Family Homes
Multi-Unit Buildings
Townhouses
Luxury Rentals
Commercial Spaces
Details
- Year established: 2012
Highlights and features
- We offer full-service property management from listings to financial reporting
- Our 24-hour emergency support ensures prompt tenant assistance
- Proactive maintenance approach prevents issues before they escalate
- Customized management plans maximize investment returns for property owners
- 100% satisfaction guarantee backed by 10+ years of local experience
What people say
Professional and quick to help
Great job by their team
Fast and simple move-in process
Prompt to fix issues
Highly recommend this company
Services
Property Management
Our full-service property management handles every aspect of rental property ownership. From tenant screening and lease agreements to rent collection and maintenance coordination, we ensure seamless operations. Property owners benefit from regular inspections, detailed financial reporting, and a secure online portal for real-time property insights.
Rentals
We offer diverse rental options including student housing, apartments, and commercial spaces across Southwestern Ontario. Our properties feature modern amenities, professional management, and 24/7 maintenance support. Tenants enjoy newly renovated units and responsive property managers who prioritize satisfaction through prompt issue resolution.
Maintenance
Our 24/7 maintenance services cover emergency repairs, regular inspections, and property upgrades. We handle appliance maintenance, HVAC services, and landscaping to maintain property value. Tenants can submit requests through our online portal, ensuring timely resolution of all maintenance issues across managed properties.
Student Rentals
Specialized rental solutions for students in London and surrounding areas. Our student-friendly properties feature modern amenities, flexible lease terms, and proximity to educational institutions. We provide dedicated support for student tenants including move-in assistance and maintenance services tailored to academic schedules.
Full Service Management
Comprehensive property management covering listings, tenant screening, and financial management. We handle property marketing, rent collection, and maintenance coordination while providing customized management plans. Owners receive regular performance reports and have access to a dedicated property manager for personalized service.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, lease agreements, rent collection, maintenance coordination, and financial reporting for residential and commercial properties.
Do you offer 24-hour emergency maintenance?
Yes, we provide 24/7 emergency maintenance services for all managed properties with prompt response times for urgent repair needs.
What areas do you serve?
We manage properties across Southwestern Ontario including London, St. Thomas, Strathroy, Kitchener, Woodstock, and surrounding communities.
What types of rentals are available?
We offer student rentals, apartments, single-family homes, multi-unit buildings, townhouses, luxury rentals, and commercial spaces across multiple locations.
How do you handle tenant applications?
Our process includes credit checks, employment verification, reference checks, and government ID verification to ensure qualified tenants for property owners.
Can I access my property information online?
Yes, property owners receive access to our secure online portal with real-time information about rent collection, maintenance requests, and property performance metrics.
Reviews (6)
Oyewumi Adewale
Oct 16, 2021
Report
Advertising and promoting, this great investment opportunity is the only way I can say thank to you Mrs Lauren, you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and… opportunity of investing with you has been the best descion in my life and that of my family, At first you turned my $1,000 to $9,500 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed
Taylor Rene
Apr 23, 2021
Report
I had several poor experiences with SPM. I never once felt supported by this property management company and/or enjoyed the time I lived in one of their rental properties. In an unfortunate situation I had experienced with another tenant, SPM failed to maintain my safety and made several comments on how they would fix an issue which never was… fixed. I will not rent another property with SPM and I do suggest others use caution went renting a unit of theirs and if they experience any situations I have experienced, they strongly advocate for themselves and not allow a property management company
Courtney Cronkwright
Oct 07, 2020
Report
Very quick and fast responding to any and all questions when asked I highly recommend spm for renting
Meghan Kellie Sturgeon
Oct 07, 2020
Report
They helped me find a great place for me and my family to live! when I message they got back to me very quickly!! Very happy!!
Alexis Ferreira
Oct 07, 2020
Report
SPM is professional, friendly and very attentive to their tenants. One of the better property managements I’ve dealt with! Highly would recommend if you’re looking for a rental in the London area.
Sajan Gupta
Sep 01, 2020
Report
We lived at a property managed by Strano property Management for 2 years. They suddenly asked us all to move out without giving us any appropriate explanation and when we asked them to give us few extra days to live as the new place where we are moving in has time slots for move in due to covid - one of their managers (savannah) talked abusively… for no apparent reason. She didn't even hear my explanation and just wanted us out of the house. She said "she doesn't care about covid and issues surrounding it as it is none of her business". This experience was worse than I've ever had with any
