Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Computer Repair in Vancouver
Established in 2018, we are a locally owned and operated IT support company serving Vancouver and surrounding areas. Our team of certified technicians specializes in delivering comprehensive computer repair and network solutions for home users, small businesses, and SOHO environments. With over 1,991 clients served, including 1266 residential clients and 275 small businesses, we combine technical expertise with personalized service to resolve IT challenges efficiently. We utilize industry-leading help desk software to streamline repairs while maintaining transparent communication throughout the process.Our commitment to quality is demonstrated through our track record of resolving technical issues ranging from hardware failures to network security threats. We prioritize client education to ensure our customers understand their systems, and our scalable solutions adapt to evolving technological needs. Backed by hundreds of positive testimonials, we maintain rigorous service standards across all engagements, whether addressing emergency repairs or implementing long-term IT infrastructure projects.
Services
Desktop Repairs
Laptop Upgrades
Virus Removal
WiFi Installation
Network Setup
Backup Solutions
Printer Installation
Preventive Maintenance
Purchasing Advice
Managed IT
Details
- Year established: 2018
Highlights and features
- Our team consists of certified IT professionals with hands-on technical expertise
- We utilize advanced help desk software for efficient service delivery
- We provide scalable technical solutions for businesses at all growth stages
- We serve over 1,991 satisfied residential and commercial clients
- Our technicians implement preventive maintenance strategies to minimize future issues
What people say
Unbelievable service
Quick response times
Professional technicians
Tailored IT solutions
Hundreds of happy customers
Services
Desktop Repairs
Our desktop repair service includes comprehensive diagnostics, component replacement, and system optimization. We address hardware failures, software conflicts, and performance issues while ensuring data integrity. Technicians use specialized tools to restore functionality to both Windows and Mac desktop systems.
Virus Removal
We provide complete virus and malware elimination using advanced security tools. Our process includes system scanning, threat removal, security patching, and data recovery when needed. Technicians also implement protective measures to prevent future infections across all device types.
WiFi Installation
Our WiFi installation service creates secure, high-performance wireless networks. We handle router configuration, signal optimization, and network security setup. Technicians ensure reliable connectivity for homes and offices through proper equipment placement and bandwidth management.
Network Setup
We design and implement business network solutions including cabling, server installation, and device integration. Our service covers local area networks, file sharing systems, and secure remote access configurations tailored to small business requirements.
Managed IT
Our managed IT service provides ongoing technical maintenance and monitoring. Features include system updates, security management, backup verification, and proactive issue resolution. This comprehensive solution ensures continuous operation for businesses relying on stable IT infrastructure.
Questions
What computer repair services do you offer for home users?
We provide desktop and laptop repairs, virus removal, WiFi installations, and preventive maintenance tailored to residential needs.
Do you support small businesses with IT infrastructure?
Yes, we offer network setup, managed IT solutions, backup systems, and cybersecurity protection for small businesses.
How quickly do technicians respond to service requests?
We prioritize urgent cases with same-day service when possible and standard repairs completed efficiently.
Can you help with office computer network installations?
Our team specializes in business network solutions including cabling, file servers, and wireless access points.
What areas do you service beyond Vancouver?
We primarily serve Vancouver's core areas with on-site support available for most locations within the region.
Reviews (4)
Ursula Sanchez
Nov 04, 2019
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I called on vancouver computer support from a Business Advisor referral and was very pleased with the service and expertise in helping transfer data and files from a desktop onto a new laptop. The tech upgraded my systems and installed new software as was required. He also provided helpful tips on computing and back up and wireless systems. He was a no nonsense polite guy who works quickly and in a professional manner I immediately trusted his skills. I will not hesitate to call him for future computing needs. A reservation I had was that they were a distance from where my business is but he came
Vladimir Petersen
Jun 02, 2019
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I called this IT company to solve recurrent problems we kept having with our windows server at our office in downtown
Emails randomly stop working, access to our shared files get spoty sometimes. Rebooting the server once a day become a routine. They recommend moving our emails to office365 cloud and setting up a NAS drive for our shared files and for backups as well. This simply solved our problems. In addition they put in place a disaster recovery solutions that can get us back in business within few hours if a major disaster strikes.
2 months and counting, the system hasn't have a single
Emails randomly stop working, access to our shared files get spoty sometimes. Rebooting the server once a day become a routine. They recommend moving our emails to office365 cloud and setting up a NAS drive for our shared files and for backups as well. This simply solved our problems. In addition they put in place a disaster recovery solutions that can get us back in business within few hours if a major disaster strikes.
2 months and counting, the system hasn't have a single
Nicholas Mayer
Dec 23, 2018
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We had a major power failure overnight at our store, in fact the whole street block suffered the same failure. The following morning, none of our computers or POS was working. Another business in the building recommended calling Vancouver Computer Support for help as they have used them before. Their technician was on site fairly quickly. His initial diagnostic wasn't god as we had to replace the main router and two switches. The job was done in a professional manner. He did install a UPS backup and surge protection to protect our devices in case of a similar incident. I will highly recommend
Rizo A.
Aug 14, 2018
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The one star service turned out to be five stars for me. I have had a problem with the Windows update and sent a message to get a call back. After half a day I called and left a message and finally someone got back to me on a Friday. They said they are moving but can come to my place to fix it and that they can be at my place on Saturday at 1PM. It was in the middle of the day so I arranged everything around that appointment. At 12:30 PM on Saturday (half an hour before the appointment) I got a text message stating"Unfortunately, we have to cancel today's appointment.. we are dealing with an emergency
